Search found 73 matches

by schwancr
Sun Feb 08, 2015 4:31 am
Forum: Issues with a specific WU
Topic: No credit P9104 (Run 17, Clone 6, Gen 27)
Replies: 3
Views: 814

Re: No credit P9104 (Run 17, Clone 6, Gen 27)

See viewtopic.php?f=19&t=27357#p273829
by schwancr
Sun Feb 08, 2015 4:27 am
Forum: Issues with a specific WU
Topic: No credit 13001 run:105 clone:2 gen:89
Replies: 7
Views: 1786

Re: No credit 13001 run:105 clone:2 gen:89

The server housing the stats DB's had a bad disk, and updates at 5pm yesterday did not go through. Thanks to some quick action from our sys-admin's the server was back up and operating normally by the next update at 6pm. We've just credited the WUs that were missed yesterday (including this one). Th...
by schwancr
Tue Jan 20, 2015 8:37 am
Forum: Issues with a specific server
Topic: 171.64.65.84 (GPU) P-9104/9112/9114 no bonus points received
Replies: 7
Views: 1758

Re: 171.64.65.84 (GPU) P-9104/9112/9114 no bonus points rece

We've sorted out why this happened and have prevented it from happening again. We'll work on re-crediting bonuses where necessary.

Thanks for letting us know!
by schwancr
Thu Nov 06, 2014 7:20 pm
Forum: Issues with a specific server
Topic: Stats not updating
Replies: 215
Views: 66916

Re: Stats not updating

The network has been restored, so the servers should all be accessible again.
by schwancr
Thu Nov 06, 2014 6:10 pm
Forum: Issues with a specific server
Topic: Stats not updating
Replies: 215
Views: 66916

Re: Stats not updating

There are some network issues that are disrupting the stats pages, stats servers, and several WS's. We're aware of the problem and working on it, but stats updates will only come through sporadically until we can fix the root issue. Thank you for your patience.
by schwancr
Thu Oct 09, 2014 8:17 am
Forum: Issues with a specific server
Topic: Stats not updating
Replies: 215
Views: 66916

Re: Stats not updating

Thanks for the alert, it should be coming up shortly.
by schwancr
Tue Sep 23, 2014 5:44 pm
Forum: Issues with a specific server
Topic: Stats not updating
Replies: 215
Views: 66916

Re: Stats not updating

The stats should be back up and running. Thanks for the alert!
by schwancr
Sat Aug 16, 2014 4:15 am
Forum: Issues with a specific WU
Topic: P7814 (R2,C0,G0)
Replies: 17
Views: 3276

Re: P7814 (R2,C0,G0)

Thanks for letting us know. There are still some bugs to be worked out in the new AS, but I've corrected this at least temporarily and will check on it over the next few days to make sure this doesn't happen again.
by schwancr
Wed Aug 13, 2014 7:45 pm
Forum: Issues with a specific WU
Topic: P7814 (R2,C0,G0)
Replies: 17
Views: 3276

Re: P7814 (R2,C0,G0)

The WUs should be assigning only to Beta users now, but a few did get out before we could correct it on the new AS.
by schwancr
Wed Aug 13, 2014 7:20 am
Forum: Issues with a specific WU
Topic: P7814 (R2,C0,G0)
Replies: 17
Views: 3276

Re: P7814 (R2,C0,G0)

Hi all, thanks for reporting these WUs! We're starting up a few new projects to test new versions of the Work Server and the Assignment Server. Unfortunately, somewhere along the way the bonus points were not awarded for several returned WUs. We're aware of the issue and are working on resolving it....
by schwancr
Sun Jan 12, 2014 1:51 am
Forum: Issues with a specific WU
Topic: A couple of WUs not credited?
Replies: 27
Views: 5797

Re: A couple of WUs not credited?

It appears that this is a different issue, but will be resolved shortly. Additionally, the WUs that were initially missed last week, should have been credited sometime on Thursday.

Bill, your WUs should be credited in the next stats update. Please let me know if that is not the case.
by schwancr
Sun Jan 12, 2014 1:10 am
Forum: Issues with a specific WU
Topic: A couple of WUs not credited?
Replies: 27
Views: 5797

Re: A couple of WUs not credited?

We apologize for all of the server issues. We are currently working on debugging the hardware issues and will keep you posted. We are aware that many WUs have not been crediting and are looking into this problem. Rest assured, all bonuses are recored at the WS level and so will be credited as normal...
by schwancr
Tue Dec 10, 2013 6:09 pm
Forum: Issues with a specific server
Topic: WU not assigned (Resolved)
Replies: 8
Views: 1173

Re: WU not assigned (Resolved)

This was due to a small configuration issue on the server-side. It was fixed last night, so that's why you ended up getting a WU.
by schwancr
Mon Dec 09, 2013 6:51 pm
Forum: Announcements - Folding Consortium
Topic: project 7812 to full-fah
Replies: 0
Views: 1133

project 7812 to full-fah

Project 7812 will be moving from advanced to fah today.
by schwancr
Thu Dec 05, 2013 9:51 pm
Forum: Issues with a specific server
Topic: AS servers - network problem
Replies: 8
Views: 2469

Re: "Target machine refused connection"

There is a network issue that affects assign and assign-gpu. We're working to resolve this.