Hello DWC, welcome to the Folding Support Forum.
If the phone has met the minimum requirements to fold, connected to the charger, 100% charge, and a WiFi connection, then there isn't much more we can do in this forum.
I did notice on the latest Folding@phone blog post
◾settings screen has been removed. No need to configure anything!
◾contribute processing time continuously: just connect to a WiFi network and a charger.
This Android client was designed by, and is supported by Sony. Please see the links in this forum post about where to get news and support for this client. https://foldingforum.org/viewtopic.php?f=100&t=27715
See also the Developer contact links at the bottom of the Google Play - Folding client page where the client was downloaded: https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.gridcomputing&hl=en