MacOSX - How to correctly uninstall

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MacOSX - How to correctly uninstall

Postby matitaccia » Mon Sep 09, 2019 12:14 pm

Dear all,

is there a correct way to uninstall the client from a MacBook computer?

I have seen that on the homepage it is mentioned a third party tool which is not named nor set to download. Is that the solution to be used?

I have user which is trying to uninstall the client. From what I was told he already tried to unistall it, still the process fahcore_a7 is still running. How should he proceed best?

Thank you!

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Re: MacOSX - How to correctly uninstall

Postby Joe_H » Mon Sep 09, 2019 3:29 pm

The correct way to uninstall F@h from a system running OS X is to use the uninstaller provided with the client when it was installed. It is included in the folder the F@h installer places in the Applications folder.

If the client folder was just dragged to the Trash and deleted other components are left behind. In that case I would recommend downloading the installer and reinstalling at least the Uninstaller. Then run that to remove the client.

P.S. Could you provide a link to where you saw mention of using a third party tool? I can see about having that updated. That may be an old piece of information, and in any case I have found third party tools for installing apps on OS X often get things wrong.

(posting from my MacBook Pro that runs F@h)
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Re: MacOSX - How to correctly uninstall

Postby matitaccia » Mon Sep 09, 2019 3:38 pm

Hello and thank you for your answer.

Here the link: https://foldingathome.org/support/faq/installation-guides/mac/uninstall/

I will be waiting for the feedback from our team member: I do have the suspect that he removed the application just by moving it to the trash bin. Let's see what he says.

Thank you once more.

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Re: MacOSX - How to correctly uninstall

Postby Joe_H » Mon Sep 09, 2019 3:52 pm

Thank you for the link. That is definitely old information, and dates back to at least a couple major revisions older of the client, possibly 7.3. The third party tool mentioned was created by a person who since then has worked with the main developer on the Mac OS X installer, and his Uninstaller is the one included in the standard F@h install now.
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Re: MacOSX - How to correctly uninstall

Postby bruce » Mon Sep 09, 2019 3:55 pm

He can also run FAHControl, which has an option to PAUSE or FINISH current activity. This would be a temporary way to stop FAHClient_a7 from processing.
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Re: MacOSX - How to correctly uninstall

Postby matitaccia » Wed Sep 11, 2019 9:38 am

I can confirm: the user did not delete the application the "proper" way.

I suggested him to proceed by reinstalling the software and running the uninstaller, let's see if he does it, and if the issue is definitely solved.

Thank you very much for all your messages.

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