APPCRASH

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APPCRASH

Postby piphil » Fri Mar 20, 2020 1:08 pm

Returning user, I've installed the latest version of F@H on my PC (Ryzen 5 3600, 16GB DDR4, AMD Radeon 5700 XT) and left it running while I'm working on my work laptop.

The PC seems to be rebooting every hour or so after I leave it. I get an APPCRASH event just before the reboot:

Code: Select all
Fault bucket 2161528290725294051, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: FahCore_a7.exe
P2: 0.0.0.0
P3: 5db40a96
P4: FahCore_a7.exe
P5: 0.0.0.0
P6: 5db40a96
P7: c0000005
P8: 0000000000a73bec
P9:
P10:


AND

Code: Select all
Event 1000, Application Error

Faulting application name: FahCore_a7.exe, version: 0.0.0.0, time stamp: 0x5db40a96
Faulting module name: FahCore_a7.exe, version: 0.0.0.0, time stamp: 0x5db40a96
Exception code: 0xc0000005
Fault offset: 0x0000000000a73bec
Faulting process ID: 0x3368
Faulting application start time: 0x01d5fea9f5fddd79
Faulting application path: C:\Users\phili\AppData\Roaming\FAHClient\cores\cores.foldingathome.org\v7\win\64bit\avx\Core_a7.fah\FahCore_a7.exe
Faulting module path: C:\Users\phili\AppData\Roaming\FAHClient\cores\cores.foldingathome.org\v7\win\64bit\avx\Core_a7.fah\FahCore_a7.exe
Report ID: 44d48210-1e5f-426a-ba33-6234fef3ce1b
Faulting package full name:
Faulting package-relative application ID:


I'm not quite sure which of the log files may be useful, I'm happy to upload them if the above isn't diagnostic. I've switched off the client for the time being.
piphil
 
Posts: 7
Joined: Wed Mar 04, 2015 4:53 pm

Re: APPCRASH

Postby foldy » Fri Mar 20, 2020 1:44 pm

Looks like FAHcore_a7 on CPU has an issue code 0xc0000005 access violation. Maybe try to disable your FAH CPU slot or if CPU is overclocked then reduce it.
foldy
 
Posts: 2008
Joined: Sat Dec 01, 2012 4:43 pm

Re: APPCRASH

Postby piphil » Fri Mar 20, 2020 2:19 pm

Ah, the CPU is stock overclocked via the motherboard by 200 MHz. I've turned this off via the BIOS and will see if this helps. Thanks!
piphil
 
Posts: 7
Joined: Wed Mar 04, 2015 4:53 pm

Re: APPCRASH

Postby piphil » Sun Mar 22, 2020 11:47 am

Just to confirm - removing the motherboard CPU overclock (MSI Game Boost) has solved the problem.
piphil
 
Posts: 7
Joined: Wed Mar 04, 2015 4:53 pm


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