Installation Problems on Raspberry Pi 4

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Installation Problems on Raspberry Pi 4

Postby Rmartin67 » Wed Dec 30, 2020 12:35 am

Hi,

I recently purchased a raspberry pi 4 which I wanted to allocate specifically to folding@home.
After downloading fahclient_7.6.21_arm64.deb, a box comes up saying: "Failed to install file: One of the selected packages failed to install properly. More information is avaiulable in the detailed report."
I am new to raspberry pi/linux and any help you can provide is highly appreciated.
Thanks.
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Re: Installation Problems on Raspberry Pi 4

Postby PantherX » Wed Dec 30, 2020 3:50 am

Welcome to the F@H Forum Rmartin67,

Do you know what the OS and version you were running? Alternatively, did you download the latest OS version from here: https://www.raspberrypi.org/software/operating-systems/

While I am not an expert in Linux, I do know that the newer versions of Linux have some issues around Python 2 dependencies. However, you seem to be having an issue with FAHClient, not FAHControl which is weird.
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Re: Installation Problems on Raspberry Pi 4

Postby Rmartin67 » Wed Dec 30, 2020 4:10 am

It’s raspberry Pi OS with desktop. Current version.
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Re: Installation Problems on Raspberry Pi 4

Postby Foliant » Wed Dec 30, 2020 9:15 am

Is it 64 Bit?
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Re: Installation Problems on Raspberry Pi 4

Postby Rmartin67 » Wed Dec 30, 2020 2:38 pm

yes it is a 64 bit raspberry pi 4.
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Re: Installation Problems on Raspberry Pi 4

Postby Rmartin67 » Wed Dec 30, 2020 2:44 pm

Exact words on error message: Failed to install file: One of the selected packages failed to install correctly. More information is available on the detailed report.
Where do I find the detailed report? Am i doing something wrong installing it? I right click on the package and select the install option..
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Re: Installation Problems on Raspberry Pi 4

Postby Foliant » Wed Dec 30, 2020 3:21 pm

Logs should be in
Code: Select all
/var/log/

dpkg and apt might be the ones to look at first.
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Re: Installation Problems on Raspberry Pi 4

Postby Rmartin67 » Wed Dec 30, 2020 4:47 pm

Sorry but how do I check? Am fairly new with raspberry Pi
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Re: Installation Problems on Raspberry Pi 4

Postby Foliant » Wed Dec 30, 2020 4:54 pm

Just open filemanager go to that folder and open some files.
The logs will show up in an editor. There are timestamps in each line.

But to make sure we dont digging into unnecessary work please open terminal and post the output of
Code: Select all
dpkg --print-architecture
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Re: Installation Problems on Raspberry Pi 4

Postby Rmartin67 » Wed Dec 30, 2020 5:13 pm

This is the reply from the query

pi@raspberrypi:~ $ dpkg --print-architecture
armhf
pi@raspberrypi:~ $
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Re: Installation Problems on Raspberry Pi 4

Postby Foliant » Wed Dec 30, 2020 5:25 pm

Rmartin67 wrote:pi@raspberrypi:~ $ dpkg --print-architecture
armhf

Back to Post #4 :wink:
Youre using a 32 Bit Version of RaspiOs

Your Pi 4 (and even my Pi 3) is a 64-Bit-Device but the Operating system on yours is 32 Bit.
You should be fine by using the arm64-image from here: https://downloads.raspberrypi.org/raspi ... 020-08-24/
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Re: Installation Problems on Raspberry Pi 4

Postby Rmartin67 » Thu Dec 31, 2020 2:03 am

Thank you!
I was able to install it with 64 bit.
The issue now is the client tries to connect but does not succeed in connecting..

Also not sure if this is where I should post but Boinc does not work on 64 bit but works on 32 Lol. I use boinc for world community grid..
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Re: Installation Problems on Raspberry Pi 4

Postby PantherX » Thu Dec 31, 2020 4:49 am

Rmartin67 wrote:...Also not sure if this is where I should post but Boinc does not work on 64 bit but works on 32 Lol. I use boinc for world community grid..

You can always post on the BOINC forums (https://boinc.berkeley.edu/forum_index.php) to provide them with some feedback. In the meantime, you can use to microSDs; one for F@H and the other for BOINC until the issue is resolved (assuming it would be addressed).
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Re: Installation Problems on Raspberry Pi 4

Postby Foliant » Thu Dec 31, 2020 1:42 pm

Rmartin67 wrote:The issue now is the client tries to connect but does not succeed in connecting...

As you could download the client there is some connection to the internet. Maybe a firewall is blocking the request or needed ports.

Are you on a corporate or guest network?
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Re: Installation Problems on Raspberry Pi 4

Postby Rmartin67 » Thu Dec 31, 2020 2:59 pm

No I am not behind a firewall and I am directly connected from my home network to the internet. I will check into the ports to make sure none is blocking. Thank you very much for taking time to help.
It is very much appreciated.
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