web control won't load

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melas300
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Joined: Fri Jun 07, 2013 10:40 am

web control won't load

Post by melas300 »

Hello.
So, I just installed folding@home but the problem is that web control is stuck on loading. I've been searching for a while but I found nothing.
Here is a screenshot:
Image

I'm using the latest version of Chrome. Javascript is enabled. Folding@home client is not blocked by firewall.
Hope you can help me!
7im
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Re: web control won't load

Post by 7im »

Can you use the FAH tray icon to launch Advanced Control until we get this sorted out?
How to provide enough information to get helpful support
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melas300
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Re: web control won't load

Post by melas300 »

Yeah, sure. I just thought that maybe it had something to do with MY computer. If it doesn't, it's okay...
7im
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Location: Arizona
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Re: web control won't load

Post by 7im »

Yes, it is something local to your computer, but wanted to get you up and folding while we continue to troubleshoot. Step 1 is clear the browser cache. Also, which version of windows is this? Does IE have the same problem?
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calxalot
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Re: web control won't load

Post by calxalot »

I have the same problem with Chrome on OSX.
I think the current wrapper page has a browser detect issue with Chrome.
Jesse_V
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Re: web control won't load

Post by Jesse_V »

calxalot wrote:I have the same problem with Chrome on OSX.
I think the current wrapper page has a browser detect issue with Chrome.
Web Control works fine for me with Chrome under Linux and (last I checked, about a month ago) Windows.
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Re: web control won't load

Post by jimerickson »

works fine here with chrome on ubuntu 13.10.
calxalot
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Re: web control won't load

Post by calxalot »

Chrome developer resources panel shows an uncaught security error in intercom.min.js, and related uncaught reference error in main.js.

There are also some urls that begin "//" without "http:". Don't know if that matters.
Jesse_V
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Re: web control won't load

Post by Jesse_V »

calxalot wrote:Chrome developer resources panel shows an uncaught security error in intercom.min.js, and related uncaught reference error in main.js.
Good find. Any way of catching those exceptions? Is this is a bug with Web Control then?
F@h is now the top computing platform on the planet and nothing unites people like a dedicated fight against a common enemy. This virus affects all of us. Lets end it together.
melas300
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Re: web control won't load

Post by melas300 »

Clearing browser cache doesn't help. I have windows 7 64 bit.

Just tried with Internet explorer and it works...
melas300
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Re: web control won't load

Post by melas300 »

I should mention that this happens with another web page too. It loads normally on internet explorer but not in chrome(or firefox).
melas300
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Re: web control won't load

Post by melas300 »

I've actually found what was causing the problem. It seems that the site won't load if you've disabled cookies. Which I had and it is very unfortunate as I can't even set an exception for it, I must allow cookies from all sites. Well, I'll just stick to advanced control, it's not that I lose something anyway...
Jesse_V
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Re: web control won't load

Post by Jesse_V »

melas300 wrote:I've actually found what was causing the problem. It seems that the site won't load if you've disabled cookies. Which I had and it is very unfortunate as I can't even set an exception for it, I must allow cookies from all sites. Well, I'll just stick to advanced control, it's not that I lose something anyway...
Good catch, I confirmed this. I had not realized that cookies were required. I disabled cookies in Chrome, then went to folding.stanford.edu/client. After a few seconds of countdown, (usually the amount of time required to load Web Control) I got to the page that you found. Usually this page only appears when the countdown reaches 0, but apparently not when cookies are disabled. The page lists the F@h software and Javascript as requirements, but not cookies. Sounds like an enhancement request to me.

Edit: https://fah-web.stanford.edu/projects/F ... icket/1036
F@h is now the top computing platform on the planet and nothing unites people like a dedicated fight against a common enemy. This virus affects all of us. Lets end it together.
us3rnam3
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Re: web control won't load

Post by us3rnam3 »

+1 I've been wondering why the web panel loads just fine on safari and chrome but breaks every now and then on firefox...clearing cookies for that specific page did it for me.
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