Errors downloading a New Member Certificates

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Errors downloading a New Member Certificates

Postby bcavnaugh » Fri Jun 16, 2017 7:08 pm

I am getting the below error on any Member when I try to download a New Certificate from http://folding.stanford.edu/ - http://folding.stanford.edu/stats/donors

http://folding.stanford.edu/stats/api/a ... /973003287
error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.bcavnaugh.970000000.jpg'"

http://folding.stanford.edu/stats/api/a ... /600708893
error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.Scarlet-Tech.600000000.jpg'"

Older Certificates seem to still work or one that was downloaded weeks ago.
Thanks for any Help you can provide.
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Error downloading certificate

Postby snapshot » Tue Jul 04, 2017 5:51 am

I get the following error when trying to download a certificate:

error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.hurwitt.90000000.jpg'"

I see the problem was reported here a couple of weeks ago but there were no replies to that post. Please can we do better here?
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Re: Errors downloading a New Member Certificates

Postby bcavnaugh » Wed Jul 05, 2017 3:32 am

Still Not Working!
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Re: Errors downloading a New Member Certificates

Postby wuffy68 » Wed Jul 05, 2017 6:22 pm

likewise ... probably have to wait until after the maintenance period
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Re: Errors downloading a New Member Certificates

Postby TDPanda1*COStaf » Wed Jul 05, 2017 7:22 pm

Hello Everyone,
We are working on the Member Certificate issues. Will get back to you on an update. Thanks for your help in alerting us.
Sincerely,
FAH team.
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Re: Errors downloading a New Member Certificates

Postby bcavnaugh » Thu Jul 13, 2017 6:12 pm

Any updates to this Issue?
Thanks
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Re: Errors downloading a New Member Certificates

Postby bruce » Thu Jul 13, 2017 7:38 pm

The problem was noted by PG and somebody was assigned to work on it.

I've found similar errors when using the new serverstat page.
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Re: Errors downloading a New Member Certificates

Postby bcavnaugh » Mon Jul 24, 2017 3:38 am

I have found a workaround.
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Re: Errors downloading a New Member Certificates

Postby davidcoton » Tue Jul 25, 2017 9:25 pm

bcavnaugh wrote:I have found a workaround.

Would you care to enlighten us?
It's even possible it may help those trying to fix the issue (by working out the server-side differences between default and workaround).
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Re: Errors downloading a New Member Certificates

Postby snapshot » Sun Jul 30, 2017 7:33 am

Well, that's me almost done. I'll reach 100 million points later today and I'll be shutting down if I can't download that certificate. Please wake me up if the problem is ever fixed.
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Re: Errors downloading a New Member Certificates

Postby bruce » Sat Aug 05, 2017 12:50 am

I talked to the guy who was assigned the task of fixing this. He hasn't forgotten.
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Re: Errors downloading a New Member Certificates

Postby bcavnaugh » Wed Aug 09, 2017 2:43 pm

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Re: Errors downloading a New Member Certificates

Postby bcavnaugh » Wed Aug 09, 2017 2:46 pm

davidcoton wrote:
bcavnaugh wrote:I have found a workaround.

Would you care to enlighten us?
It's even possible it may help those trying to fix the issue (by working out the server-side differences between default and workaround).


I was waiting for them to Fix the New Website.
I found a place to get your Certificates From the Client Tool.
http://fah-web2.stanford.edu/cgi-bin/ma ... num=111065
Scroll down to Team members and click you user name or (Score to create yours).
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