Page 1 of 1

Errors downloading a New Member Certificates

Posted: Fri Jun 16, 2017 7:08 pm
by bcavnaugh
I am getting the below error on any Member when I try to download a New Certificate from http://folding.stanford.edu/ - http://folding.stanford.edu/stats/donors

http://folding.stanford.edu/stats/api/a ... /973003287
error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.bcavnaugh.970000000.jpg'"

http://folding.stanford.edu/stats/api/a ... /600708893
error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.Scarlet-Tech.600000000.jpg'"

Older Certificates seem to still work or one that was downloaded weeks ago.
Thanks for any Help you can provide.

Error downloading certificate

Posted: Tue Jul 04, 2017 5:51 am
by snapshot
I get the following error when trying to download a certificate:

error "[Errno 27] File too large: '/afs/ir.stanford.edu/group/foldingathome/cgi-bin/stats/cache/cert.hurwitt.90000000.jpg'"

I see the problem was reported here a couple of weeks ago but there were no replies to that post. Please can we do better here?

Re: Errors downloading a New Member Certificates

Posted: Wed Jul 05, 2017 3:32 am
by bcavnaugh
Still Not Working!

Re: Errors downloading a New Member Certificates

Posted: Wed Jul 05, 2017 6:22 pm
by wuffy68
likewise ... probably have to wait until after the maintenance period

Re: Errors downloading a New Member Certificates

Posted: Wed Jul 05, 2017 7:22 pm
by TDPanda1*COStaf
Hello Everyone,
We are working on the Member Certificate issues. Will get back to you on an update. Thanks for your help in alerting us.
Sincerely,
FAH team.

Re: Errors downloading a New Member Certificates

Posted: Thu Jul 13, 2017 6:12 pm
by bcavnaugh
Any updates to this Issue?
Thanks

Re: Errors downloading a New Member Certificates

Posted: Thu Jul 13, 2017 7:38 pm
by bruce
The problem was noted by PG and somebody was assigned to work on it.

I've found similar errors when using the new serverstat page.

Re: Errors downloading a New Member Certificates

Posted: Mon Jul 24, 2017 3:38 am
by bcavnaugh
I have found a workaround.

Re: Errors downloading a New Member Certificates

Posted: Tue Jul 25, 2017 9:25 pm
by davidcoton
bcavnaugh wrote:I have found a workaround.
Would you care to enlighten us?
It's even possible it may help those trying to fix the issue (by working out the server-side differences between default and workaround).

Re: Errors downloading a New Member Certificates

Posted: Sun Jul 30, 2017 7:33 am
by snapshot
Well, that's me almost done. I'll reach 100 million points later today and I'll be shutting down if I can't download that certificate. Please wake me up if the problem is ever fixed.

Re: Errors downloading a New Member Certificates

Posted: Sat Aug 05, 2017 12:50 am
by bruce
I talked to the guy who was assigned the task of fixing this. He hasn't forgotten.

Re: Errors downloading a New Member Certificates

Posted: Wed Aug 09, 2017 2:43 pm
by bcavnaugh
Looks like they fixed it http://folding.stanford.edu/stats/api/a ... 1000609970

Re: Errors downloading a New Member Certificates

Posted: Wed Aug 09, 2017 2:46 pm
by bcavnaugh
davidcoton wrote:
bcavnaugh wrote:I have found a workaround.
Would you care to enlighten us?
It's even possible it may help those trying to fix the issue (by working out the server-side differences between default and workaround).
I was waiting for them to Fix the New Website.
I found a place to get your Certificates From the Client Tool.
http://fah-web2.stanford.edu/cgi-bin/ma ... num=111065
Scroll down to Team members and click you user name or (Score to create yours).