Help: Unable to Modify Team

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Re: Help: Unable to Modify Team

Postby Joe_H » Wed Apr 01, 2020 8:49 pm

I haven't heard anything specific, but a question about a team name change that I answered yesterday with a pointer to the app, appears to have resulted in a successful modification. YMMV
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Re: Help: Unable to Modify Team

Postby TxRedneck » Wed Apr 01, 2020 9:22 pm

Joe_H wrote:I haven't heard anything specific, but a question about a team name change that I answered yesterday with a pointer to the app, appears to have resulted in a successful modification. YMMV

Hola Joe_H and thanks for your response,

I just tried again after reading your response here and it behaved as before. It indicates that the modification is successful, but when you go back and search via team number, it shows the old info. By chance, would you know who to escalate this with or be able to pass it on to the "powers that be"? I'm sure it's of very low priority and that's fine, it'd just be nice to get our companies folding team branding in line with our product branding. :D

Tx
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Re: Help: Unable to Modify Team

Postby RamosXN40 » Fri Apr 03, 2020 2:09 am

Hello, I have also been trying for a few weeks to change my team name (team 38101) I resurrected my old team from many years ago, and was looking to refresh it. Every time I insert new information and click modify, the page says it was successful. However searching again, it has not changed. Thank you for your assistance and I understand it’s low priority.

-Alex
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Re: Help: Unable to Modify Team

Postby skraelings » Tue Apr 07, 2020 4:02 pm

I too am having issues trying to change my team name. It just doesnt seem to do anything when I hit modify to save the new name.
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Re: Help: Unable to Modify Team

Postby the-simian » Wed Apr 15, 2020 12:35 am

Hi i'm experiencing the same issue, I'm wanting tom modify the team name. I've entered the password and all the information. When I click Modify it indicates success, but when I look it up again? same old information! Does it just take time to update? Thanks!
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Re: Help: Unable to Modify Team

Postby TxRedneck » Wed Apr 15, 2020 4:08 pm

the-simian wrote:Hi i'm experiencing the same issue, I'm wanting tom modify the team name. I've entered the password and all the information. When I click Modify it indicates success, but when I look it up again? same old information! Does it just take time to update? Thanks!

I've been trying to modify my team info for several weeks now as well, but this seems to be a very low priority item all things considered.

Tx
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Re: Help: Unable to Modify Team

Postby jcoffland » Sat Apr 18, 2020 8:59 pm

It can take a few minutes for the cache to update. Please provide team numbers and the names you are trying to change them to. Then I can check it manually.
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Re: Help: Unable to Modify Team

Postby TxRedneck » Fri Apr 24, 2020 1:58 am

jcoffland wrote:It can take a few minutes for the cache to update. Please provide team numbers and the names you are trying to change them to. Then I can check it manually.


Thank you sir! 32035 and Team PCMatic F@H is what we'd like change to.
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Re: Help: Unable to Modify Team

Postby TxRedneck » Mon May 04, 2020 9:13 pm

jcoffland wrote:It can take a few minutes for the cache to update. Please provide team numbers and the names you are trying to change them to. Then I can check it manually.


Afternoon sir,

Have you had the opportunity to look into the Team Modification problem(s)?

Tx
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Re: Help: Unable to Modify Team

Postby Bozo » Thu May 07, 2020 11:26 pm

Team 23 Team Picard

I am down as the founder, but having same problem.

Don't want to do anything drastic. our old forum is gone - we are trying to set up a new one, I can log in ok says it saved the changes but nothing happens have tried a few times over the last few days - thought it was just me and was directed here. We have a number of new members running folding and they have probably never had any contact with other members in the team - this might just be seen by afew of them.

If somebody is able to help just want to change URL to :

https://teampicard.freeforums.net/
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Re: Help: Unable to Modify Team

Postby patrick_mclendon » Wed May 20, 2020 5:42 am

I've tried several times to modify team 261194. Although it says the modifications were successful, nothing gets updated from any of the fields I have changed.
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Re: Help: Unable to Modify Team

Postby PantherX » Mon Jun 15, 2020 9:40 am

Apologies for the delay in response. Please note that there have been some back-end changes done so if you have previously had issues, can you please try to do it again?
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Re: Help: Unable to Modify Team

Postby Bozo » Tue Jun 23, 2020 11:46 pm

Sorry now getting the following error.

ERROR: Team modify failed
Failed to update team, not authorized

I am using same email and password as I did previously when it kept saying modifications were successful but not saving them
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Re: Help: Unable to Modify Team

Postby Joe_H » Wed Jun 24, 2020 12:53 am

Then try resetting the password.
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Re: Help: Unable to Modify Team

Postby Bozo » Fri Jun 26, 2020 11:58 pm

Joe_H wrote:Then try resetting the password.


Unfortunately I no longer have access to that email account so if i have to take any access to confirm it I wont be able to.

I am confident the password i am using is correct though as it did work when originally trying to change.
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