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Stats stuck?

Posted: Sun Nov 21, 2010 1:58 pm
by bollix47
Official team stats:
update started at Sun Nov 21 09:00:00 UTC 2010 (Sun Nov 21 01:00:00 PST 2010)
Both EOC and kakao had a zero update for all teams/users in their last update.

Re: Stats stuck?

Posted: Sun Nov 21, 2010 3:10 pm
by drougnor
I've also noted Here: viewtopic.php?f=16&t=16765&start=0

My hourly downloads of the flat files show that the timestamp in the flat file is updating, but none of the data is.

Re: Stats stuck?

Posted: Sun Nov 21, 2010 3:56 pm
by VijayPande
We'll take a look. I do see an issue and that stats updates will be down until that is fixed.

Please note that this only affects the stats reporting on the web site. The stats themselves are safe and are being recorded for new WUs as they come in.

Re: Stats stuck?

Posted: Sun Nov 21, 2010 4:02 pm
by bollix47
Thanks for the update and reassurance Vijay.

Re: Stats stuck?

Posted: Sun Nov 21, 2010 4:03 pm
by rjbelans
Thank you for responding Dr. Pande. Hope this is an easy fix for your IT guys.

Re: Stats stuck?

Posted: Sun Nov 21, 2010 4:04 pm
by drougnor
For the EVGA contest, we're actually kind of excited to see what this does for our spread. Tho the temp outage is annoying, we know you are keeping track, so this adds some mystery to the mix.

Thanks for the update, sir!!

Re: Stats stuck?

Posted: Sun Nov 21, 2010 5:57 pm
by VijayPande
UPDATE: The misbehaving server has been restarted. It's fsck-ing now. THis may take a few hours if it finds problems. Hopefully it will go smoothly and it will be back up in a few hours. If it doesn't (eg if the server is FUBAR), then we'll have to pull from a backup onto a fresh server, which will take considerably longer (likely until Monday when the sysadmin team comes in full force).

Re: Stats stuck?

Posted: Sun Nov 21, 2010 6:24 pm
by VijayPande
UPDATE: THe machine is back on line. We've gotten the basics back up, but there may be a few hiccups that need to be fixed (mainly some auto updates may need kickstarting). The worst is over, but we'll keep an eye on this during the day.

Re: Stats stuck?

Posted: Sun Nov 21, 2010 6:32 pm
by rjbelans
That is good news. Fingers are crossed here.

Re: Stats stuck?

Posted: Sun Nov 21, 2010 7:22 pm
by drougnor
First round of updates looks great! Thank you for the rapid response!

Re: Stats stuck?

Posted: Mon Nov 22, 2010 5:53 am
by ArVee
Glad it's being sorted out, however I'll just report in case it helps unravel anything that our Team update for 9 pm is 0 (extremely unusual) while many individual members show points (impossible unless they're suddenly double agents). Just part of the catchup that will sort itself out?

Re: Stats stuck?

Posted: Mon Nov 22, 2010 6:02 am
by bruce
viewtopic.php?f=16&t=16765&p=167000#p167000

The update schedule has been changed. Third Party Stats sites assume a specific schedule and calculate the differences between two downloads but they'll have to take the new schedule into account. It's not surprising that they downloaded two identical copies.

Re: Stats stuck?

Posted: Mon Nov 22, 2010 2:10 pm
by VijayPande

Re: Stats stuck?

Posted: Mon Nov 29, 2010 9:00 pm
by denis6902
Could this be reason of my issues?
Link: viewtopic.php?f=18&t=16891

Re: Stats stuck?

Posted: Thu Dec 02, 2010 2:54 pm
by cdb
I think it's was playing up again today.
viewtopic.php?f=19&t=16918