Stats appear to have frozen up during update

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VijayPande
Pande Group Member
Posts: 2058
Joined: Fri Nov 30, 2007 6:25 am
Location: Stanford

Re: Stats appear to have frozen up during update

Post by VijayPande »

Everything looks ok so far. Stats update in progress.
Prof. Vijay Pande, PhD
Departments of Chemistry, Structural Biology, and Computer Science
Chair, Biophysics
Director, Folding@home Distributed Computing Project
Stanford University
drougnor
Posts: 147
Joined: Tue Dec 29, 2009 2:21 am

Re: Stats appear to have frozen up during update

Post by drougnor »

@-alias- and @shunter - Yes, points have been lost due to server issues, but in those cases it's the WORK server and not the point list generating process that was causing issues. In both of the cases in the last few months that the Stats service needed to be fixed, NO ONE reported missing points or WUs, that I am aware of, that were the direct result of the .txt file not being generated.

Please don't mistake one issue for the other.
shunter
Posts: 84
Joined: Sun Apr 06, 2008 8:22 am
Location: Hertfordshire, United Kingdom

Re: Stats appear to have frozen up during update

Post by shunter »

VijayPande wrote:We are working on it. There shouldn't be any major loss of points, but we'll know more in a little bit.
Good luck :)
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drougnor
Posts: 147
Joined: Tue Dec 29, 2009 2:21 am

Re: Stats appear to have frozen up during update

Post by drougnor »

The Donor Stats page is still showing "update in Progress" with the same message that I posted in the original post.
VijayPande
Pande Group Member
Posts: 2058
Joined: Fri Nov 30, 2007 6:25 am
Location: Stanford

Re: Stats appear to have frozen up during update

Post by VijayPande »

Looks like everything is back on its normal schedule now. Stats should be available.
Prof. Vijay Pande, PhD
Departments of Chemistry, Structural Biology, and Computer Science
Chair, Biophysics
Director, Folding@home Distributed Computing Project
Stanford University
Xavier Zepherious
Posts: 140
Joined: Fri Jan 21, 2011 8:02 am

Re: Stats appear to have frozen up during update

Post by Xavier Zepherious »

seems to be up now

what went wrong?
my point count seems about right..so I don't assume loss here
VijayPande
Pande Group Member
Posts: 2058
Joined: Fri Nov 30, 2007 6:25 am
Location: Stanford

Re: Stats appear to have frozen up during update

Post by VijayPande »

The machine that runs the stats update went down and had to be restarted. But it went down at a pretty safe stage of the stats update, so everything looks good. We are transitioning to new hardware and will hopefully transition this one soon (it's the last to transition since it's the most complex and easiest to break key features -- i.e. stats -- if the transition is done without good planning and execution).
Prof. Vijay Pande, PhD
Departments of Chemistry, Structural Biology, and Computer Science
Chair, Biophysics
Director, Folding@home Distributed Computing Project
Stanford University
kiore
Posts: 931
Joined: Fri Jan 16, 2009 5:45 pm
Location: USA

Re: Stats appear to have frozen up during update

Post by kiore »

My latest stats look right and to have caught up all the missing so seems to be good so far.
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i7 7800x RTX 3070 OS= win10. AMD 3700x RTX 2080ti OS= win10 .

Team page: http://www.rationalskepticism.org
drougnor
Posts: 147
Joined: Tue Dec 29, 2009 2:21 am

Re: Stats appear to have frozen up during update

Post by drougnor »

Everything's looking awesome from here. Thanks for keeping us in the loop! As always, it's a pleasure to be part of the project!
shunter
Posts: 84
Joined: Sun Apr 06, 2008 8:22 am
Location: Hertfordshire, United Kingdom

Re: Stats appear to have frozen up during update

Post by shunter »

shunter wrote:
huyetma wrote:no worries, this has happened in the past and all points were restored properly.
'Fraid Not. Points have been lost in the past when stats servers have gone down. In theory they should not be lost but in practice some do and cannot be recovered. Science is the goal but points make it more competitive and so F@H wins. Without the team challenge and their help I would not be where I am now
Pleased to say that my units have all been credited and points look ok.
Thanks for sorting it out.
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gwildperson
Posts: 450
Joined: Tue Dec 04, 2007 8:36 pm

Re: Stats appear to have frozen up during update

Post by gwildperson »

A special note to all those who were predicting a major loss of points: Your doomsday preditions were overly pessimistic. :D
Xavier Zepherious
Posts: 140
Joined: Fri Jan 21, 2011 8:02 am

Re: Stats appear to have frozen up during update

Post by Xavier Zepherious »

Seems, I can't get the user info or the team info
4:20PM MST feb 21

just a blank page - stuck trying to load for both or - internet connection down message too...yet i can load other pages even this one
Xavier Zepherious
Posts: 140
Joined: Fri Jan 21, 2011 8:02 am

Re: Stats appear to have frozen up during update

Post by Xavier Zepherious »

seems to have been temporary ..I just got the page now
no...just the same very slow - almost hung

seems a bit sluggish today as well...long time in updating stats
VijayPande
Pande Group Member
Posts: 2058
Joined: Fri Nov 30, 2007 6:25 am
Location: Stanford

Re: Stats appear to have frozen up during update

Post by VijayPande »

Could you elaborate on what seems slow? The time the site is down while stats are being input or the accessing of the stats themselves (on fah-web.stanford.edu)?
Prof. Vijay Pande, PhD
Departments of Chemistry, Structural Biology, and Computer Science
Chair, Biophysics
Director, Folding@home Distributed Computing Project
Stanford University
VijayPande
Pande Group Member
Posts: 2058
Joined: Fri Nov 30, 2007 6:25 am
Location: Stanford

Re: Stats appear to have frozen up during update

Post by VijayPande »

PS I see the fah-web pages are slow. We're getting a lot of extra traffic right now, likely due to the fb integration.
Prof. Vijay Pande, PhD
Departments of Chemistry, Structural Biology, and Computer Science
Chair, Biophysics
Director, Folding@home Distributed Computing Project
Stanford University
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