Stats not updating?

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Re: Stats not updating?

Postby bollix47 » Tue Mar 27, 2018 12:01 pm

Notification has been sent to PG but most will still be asleep for another hour or two. It may not get fixed for a while, hopefully before the end of days. :ewink:
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Re: Stats not updating?

Postby darksab0r » Mon Apr 02, 2018 7:29 am

A major part of points didn't count in last 3 3-hour time periods, but some points still count.
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Re: Stats not updating?

Postby Frontiers » Mon Apr 02, 2018 8:33 am

Yep, I didn't see 4 WUs in stats, team also miss some WUs.
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Re: Stats not updating?

Postby drougnor » Tue Apr 03, 2018 3:55 pm

Just an FYI - As of the 11am EDT update, the flat file is being published with only a time/date stamp, no data attached to it.

I'll keep an eye on it to see if the noon update fixes it.

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Re: Stats not updating?

Postby drougnor » Tue Apr 03, 2018 4:38 pm

The next update appears to have fixed this.

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Re: Stats not updating?

Postby goodyca » Tue Apr 24, 2018 12:35 am

The stats server has stopped updating. The last update occurred at 12:00 PDT.
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Re: Stats not updating?

Postby bollix47 » Tue Apr 24, 2018 12:40 am

Thanks ... PG has been notified.
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Re: Stats not updating?

Postby ChrisS » Tue Apr 24, 2018 8:41 am

Agreed, all I get is "internal server error". Just a temporary glitch I'm sure.
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Re: Stats not updating?

Postby phanta » Tue Apr 24, 2018 3:03 pm

I assume this is tied to the same server as the stats server, but I am also getting a 500 Internal Server Error on the generate passkey page.
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Re: Stats not updating?

Postby Joe_H » Tue Apr 24, 2018 3:23 pm

phanta wrote:I assume this is tied to the same server as the stats server, but I am also getting a 500 Internal Server Error on the generate passkey page.

Yes, these two functions (along with some others) are both served from fah-web.stanford.edu.
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iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
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Re: Stats not updating?

Postby montemac » Tue Apr 24, 2018 8:26 pm

Who or what is PG? I have been folding for quite some time, but still need help.
It would always be helpful if, once someone begins work on a problem, that they would immediately let us know they have started. But, maybe this has been done already and I just missed it.
Folding on 4 pc's
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Re: Stats not updating?

Postby Joe_H » Tue Apr 24, 2018 8:52 pm

montemac wrote:Who or what is PG?

PG is the Pande Group, run out of the Pande Lab at Stanford. Further information is here - http://folding.stanford.edu/about/.
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Re: Who or what is PG?

Postby montemac » Tue Apr 24, 2018 9:06 pm

THANKS. i SHOULD HAVE KNOWN.
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Re: Stats not updating?

Postby bruce » Wed Apr 25, 2018 7:31 am

montemac wrote:It would always be helpful if, once someone begins work on a problem, that they would immediately let us know they have started.


While this would certainly be nice, it's not always possible. If it's a major/serous problem, it's not a good idea for the person or team that's working on the problem to divert their attention to foldingforum. If it's a minor problem, it's often detected and fixed before any of us post about it.

When you can't do anything about it, being "helpful" is less important than promptly attending to the problem, itself.
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Re: Stats not updating?

Postby montemac » Wed Apr 25, 2018 9:47 am

Thanks - I understand.
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