Can't connect to fah-web.stanford.edu

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JustusLM
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Joined: Tue Mar 21, 2017 9:39 pm

Can't connect to fah-web.stanford.edu

Post by JustusLM »

I cannot get a connection to the fah-web server. This not only means I am unable to check my stats, but since I recently did a fresh install of the software I can't confirm my security key (I forgot it and I can only get a new one at fah-web.stanford.edu/cgi-bin/getpasskey.py; as the link shows it's on the server that I can't connect to). After some research I discovered that this server once had trouble in 2015, is something similar happnening now?
Or am I the only one with this problem and if so, what can I do to fix it?
Joe_H
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Re: Can't connect to fah-web.stanford.edu

Post by Joe_H »

Over the weekend fah-web was temporarily moved to a different server, you should get a redirect to there. A few reported problems on Saturday, but posted that it was cleared up for them by Sunday. I just tried the address you included now, and had no issues getting to the passkey page.

If you are not getting redirected, I would suggest first clearing your browser cache. Then you might need to restart your router if that does not fix the issue.
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JustusLM
Posts: 5
Joined: Tue Mar 21, 2017 9:39 pm

Re: Can't connect to fah-web.stanford.edu

Post by JustusLM »

Thank you for the quick reply.

Now it is working for me, too. I guess I was just surprised because I couldn't find anything on this issue beforehands (that may also be my fault, though).
In any case, I got the key, and I can see my stats, so I'm happy.
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