Can't connect to fah-web.stanford.edu

Moderators: Site Moderators, PandeGroup

Can't connect to fah-web.stanford.edu

Postby JustusLM » Tue Mar 21, 2017 9:44 pm

I cannot get a connection to the fah-web server. This not only means I am unable to check my stats, but since I recently did a fresh install of the software I can't confirm my security key (I forgot it and I can only get a new one at fah-web.stanford.edu/cgi-bin/getpasskey.py; as the link shows it's on the server that I can't connect to). After some research I discovered that this server once had trouble in 2015, is something similar happnening now?
Or am I the only one with this problem and if so, what can I do to fix it?
JustusLM
 
Posts: 2
Joined: Tue Mar 21, 2017 9:39 pm

Re: Can't connect to fah-web.stanford.edu

Postby Joe_H » Tue Mar 21, 2017 10:21 pm

Over the weekend fah-web was temporarily moved to a different server, you should get a redirect to there. A few reported problems on Saturday, but posted that it was cleared up for them by Sunday. I just tried the address you included now, and had no issues getting to the passkey page.

If you are not getting redirected, I would suggest first clearing your browser cache. Then you might need to restart your router if that does not fix the issue.
Image

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
Joe_H
Site Admin
 
Posts: 3883
Joined: Tue Apr 21, 2009 4:41 pm
Location: W. MA

Re: Can't connect to fah-web.stanford.edu

Postby JustusLM » Wed Mar 22, 2017 12:18 am

Thank you for the quick reply.

Now it is working for me, too. I guess I was just surprised because I couldn't find anything on this issue beforehands (that may also be my fault, though).
In any case, I got the key, and I can see my stats, so I'm happy.
JustusLM
 
Posts: 2
Joined: Tue Mar 21, 2017 9:39 pm


Return to Issues with a specific server

Who is online

Users browsing this forum: Google [Bot] and 2 guests

cron