Page 8 of 21

Re: Stats not updating?

Posted: Sat Mar 18, 2017 10:27 pm
by sco01

Re: Stats not updating?

Posted: Sun Mar 19, 2017 1:21 am
by Joe_H
sco01 wrote:http://fah-web.stanford.edu Down...
There is a redirect to the new server. Is there some specific function that is not working for you?

Re: Stats not updating?

Posted: Sun Mar 19, 2017 7:21 am
by sco01
Thanks, now everything has worked

Re: Stats not updating?

Posted: Wed Mar 22, 2017 6:39 pm
by autogrog
Since 15Mar my reported daily total of successfully completed WU's fell from 22WU's per day to 2-3. The logs of my systems show the normal status messages for successful completed and uploaded WU's with the expected estimated points. Is there anyone else experiencing this anomaly?

Re: Stats not updating?

Posted: Wed Mar 22, 2017 6:47 pm
by Joe_H
autogrog wrote:Since 15Mar my reported daily total of successfully completed WU's fell from 22WU's per day to 2-3. The logs of my systems show the normal status messages for successful completed and uploaded WU's with the expected estimated points. Is there anyone else experiencing this anomaly?
See this topic - viewtopic.php?f=19&t=29804. Points for WU's from two servers have not been showing up, they are looking into the problem. If you have been getting WU's from Projects in the 8600 range or 13700-1, those are the affected projects. If the missing points are form other projects, pst which ones here. Eventually they should get this fixed ad the points should show up.

Re: Stats not updating?

Posted: Thu Mar 30, 2017 8:20 pm
by montemac
Congratulations!!!!!!!!!!!!!!!!! I will be getting at least 44,923 points today, whereas my average lately has been about 10,000.

Stats FIXED.

Re: Stats not updating?

Posted: Tue May 23, 2017 1:01 am
by goodyca
The stats server has stopped updating. The last update occurred at 11:00 PDT.

Re: Stats not updating?

Posted: Tue May 23, 2017 3:11 am
by Joe_H
I have notified the stats team, hopefully they will be back to updating soon.

Edit: Got a response back after going to sleep that the stats server should be back up. Updates since then confirm that it is back in operation.

Re: Stats not updating?

Posted: Mon Jun 26, 2017 12:46 am
by goodyca
The stats server has stopped updating. The last update occured at 13:00 PDT.

Re: Stats not updating?

Posted: Mon Jun 26, 2017 3:48 am
by ComputerGenie
"Internal Server Error" :(

Re: Stats not updating?

Posted: Mon Jun 26, 2017 4:05 am
by Joe_H
A message has been sent to the stats team of PG.

Re: Stats not updating?

Posted: Mon Jun 26, 2017 5:03 am
by msultan
Thanks for the email, i am trying to take a look at the problem now but it might not get fixed before tomorrow morning.

Re: Stats not updating?

Posted: Sat Jul 15, 2017 2:43 pm
by road-runner
Stats down or EOC server?

Re: Stats not updating?

Posted: Sat Jul 15, 2017 2:46 pm
by Foxbat
road-runner wrote:Stats down or EOC server?
I thought I was the only one that noticed. I just posted a question in the Planned Downtime thread since I thought it could be related.

The Stanford Stats are returning "Internal Server Error" when you try to pull up your stats.

Re: Stats not updating?

Posted: Sat Jul 15, 2017 3:05 pm
by Joe_H
No you weren't the only one to notice, it as mentioned in another topic as well. A message is being sent to the stats team of the PG about this outage.