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Re: Stats not updating?

PostPosted: Thu Aug 17, 2017 4:01 pm
by JimboPalmer
Stats have been down for 6 hours, I only mention this as it is not late night on a weekend, so no one would expect them to be down.

Re: Stats not updating?

PostPosted: Thu Aug 17, 2017 4:03 pm
by rickoic
Internal Server Error

Re: Stats not updating?

PostPosted: Thu Aug 17, 2017 6:12 pm
by artoar_11
I reported, I think the stats server works.

http://folding.stanford.edu/stats/teams-monthly

Re: Stats not updating?

PostPosted: Thu Aug 17, 2017 6:20 pm
by bollix47
Yes, it appears the stats are back up:
http://folding.stanford.edu/statistics/

Re: Stats not updating?

PostPosted: Wed Aug 23, 2017 8:37 am
by JimboPalmer
It is that time again, the stats are down. "Internal Server Error"

Re: Stats not updating?

PostPosted: Wed Aug 23, 2017 9:05 am
by bollix47
PG notified.

Re: Stats not updating?

PostPosted: Wed Aug 23, 2017 6:19 pm
by Joe_H
Should be fixed now, new flat file for donors was created at 10:20 PDT.

Re: Stats not updating?

PostPosted: Wed Aug 23, 2017 8:17 pm
by drougnor
I can verify that my system starting picking up stats again as of the 1pm Eastern update.

Thanks!

Re: Stats not updating?

PostPosted: Fri Aug 25, 2017 5:18 am
by SombraGuerrero
I am getting 500s once again on the stats servers, REST APIs included.

Re: Stats not updating?

PostPosted: Fri Aug 25, 2017 5:30 am
by SteveWillis
Keeping the stats server up is obviously a very, very low priority.

Re: Stats not updating?

PostPosted: Fri Aug 25, 2017 5:39 am
by SombraGuerrero
I started using the APIs to capture my own stats for precisely this reason, because I thought it would be prudent to have my own records for when things are unavailable.

Re: Stats not updating?

PostPosted: Fri Aug 25, 2017 10:13 am
by drougnor
Twice isn't a firm pattern, but once again, my system stopped pulling stats after the 10pm Eastern update, so something appears to be happening to that server after the stats are pushed at 7pm Pacific.

Re: Stats not updating?

PostPosted: Fri Aug 25, 2017 6:44 pm
by SteveWillis
At noon had points on eoc but half or less what they should have been. The other folders I looked at had the same issue.

Re: Stats not updating?

PostPosted: Fri Aug 25, 2017 7:03 pm
by Nathan_P
Stats is broken again, WU are still being processed though

Re: Stats not updating?

PostPosted: Fri Aug 25, 2017 7:25 pm
by Joe_H
Nathan_P wrote:Stats is broken again, WU are still being processed though


Stats were fixed several hours ago before you posted and have not broken since then. It takes a bit of time to process 60k plus entries.

SteveWillis wrote:At noon had points on eoc but half or less what they should have been. The other folders I looked at had the same issue.


As you note, part of the backlog was processed in time for the Noon EOC update which runs every 3 hours. That run was based on whatever had been processed in the approximately half an hour from the restart to the time an hourly donor report was created and posted on the stats page. The official stats should be up to date now, and the next EOC update should reflect that.