Page 19 of 21

Re: Stats not updating?

PostPosted: Tue Mar 27, 2018 1:01 pm
by bollix47
Notification has been sent to PG but most will still be asleep for another hour or two. It may not get fixed for a while, hopefully before the end of days. :ewink:

Re: Stats not updating?

PostPosted: Mon Apr 02, 2018 8:29 am
by darksab0r
A major part of points didn't count in last 3 3-hour time periods, but some points still count.
Image

Re: Stats not updating?

PostPosted: Mon Apr 02, 2018 9:33 am
by Frontiers
Yep, I didn't see 4 WUs in stats, team also miss some WUs.

Re: Stats not updating?

PostPosted: Tue Apr 03, 2018 4:55 pm
by drougnor
Just an FYI - As of the 11am EDT update, the flat file is being published with only a time/date stamp, no data attached to it.

I'll keep an eye on it to see if the noon update fixes it.

d

Re: Stats not updating?

PostPosted: Tue Apr 03, 2018 5:38 pm
by drougnor
The next update appears to have fixed this.

d

Re: Stats not updating?

PostPosted: Tue Apr 24, 2018 1:35 am
by goodyca
The stats server has stopped updating. The last update occurred at 12:00 PDT.

Re: Stats not updating?

PostPosted: Tue Apr 24, 2018 1:40 am
by bollix47
Thanks ... PG has been notified.

Re: Stats not updating?

PostPosted: Tue Apr 24, 2018 9:41 am
by ChrisS
Agreed, all I get is "internal server error". Just a temporary glitch I'm sure.

Re: Stats not updating?

PostPosted: Tue Apr 24, 2018 4:03 pm
by phanta
I assume this is tied to the same server as the stats server, but I am also getting a 500 Internal Server Error on the generate passkey page.

Re: Stats not updating?

PostPosted: Tue Apr 24, 2018 4:23 pm
by Joe_H
phanta wrote:I assume this is tied to the same server as the stats server, but I am also getting a 500 Internal Server Error on the generate passkey page.

Yes, these two functions (along with some others) are both served from fah-web.stanford.edu.

Re: Stats not updating?

PostPosted: Tue Apr 24, 2018 9:26 pm
by montemac
Who or what is PG? I have been folding for quite some time, but still need help.
It would always be helpful if, once someone begins work on a problem, that they would immediately let us know they have started. But, maybe this has been done already and I just missed it.

Re: Stats not updating?

PostPosted: Tue Apr 24, 2018 9:52 pm
by Joe_H
montemac wrote:Who or what is PG?

PG is the Pande Group, run out of the Pande Lab at Stanford. Further information is here - http://folding.stanford.edu/about/.

Re: Who or what is PG?

PostPosted: Tue Apr 24, 2018 10:06 pm
by montemac
THANKS. i SHOULD HAVE KNOWN.

Re: Stats not updating?

PostPosted: Wed Apr 25, 2018 8:31 am
by bruce
montemac wrote:It would always be helpful if, once someone begins work on a problem, that they would immediately let us know they have started.


While this would certainly be nice, it's not always possible. If it's a major/serous problem, it's not a good idea for the person or team that's working on the problem to divert their attention to foldingforum. If it's a minor problem, it's often detected and fixed before any of us post about it.

When you can't do anything about it, being "helpful" is less important than promptly attending to the problem, itself.

Re: Stats not updating?

PostPosted: Wed Apr 25, 2018 10:47 am
by montemac
Thanks - I understand.