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Re: Stats not updating?

Postby snapshot » Fri Dec 23, 2016 7:35 am

Yes, indeed. No updates since 10:00 PST.
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Re: Stats not updating?

Postby DocJonz » Fri Dec 23, 2016 8:47 am

Stats definitely down - perhaps the server decided it needed a break at Christmas as well :-)

(Might be worth one of the Stanford team posting in Vijay's blog to indicate to others that there is a Stats server issue, as the last message in the blog (from the 8th Dec) currently says 'Stats back online'!)
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Re: Stats not updating?

Postby snapshot » Fri Dec 23, 2016 10:21 am

Should we start a book on whether it'll be back up this week, after Xmas or not until New Year? :wink:
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Re: Stats not updating?

Postby drougnor » Fri Dec 23, 2016 2:24 pm

My stats system is still pulling flat files, which means the Time/Date stamp is being updated, but the actual data was last changed on the 1pm EST update yesterday. It's been the same data in each successive file since, which indicates that the process that pushes the new results into the flat file is what's down, not the server itself or the publication process.

Just my two cents based on what I'm seeing.

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Re: Stats not updating?

Postby Joe_H » Fri Dec 23, 2016 4:19 pm

I have sent a message to the PG members responsible for issues with the stats system. With the upcoming holiday and Stanford not being in session, it may take a while.
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Re: Stats not updating?

Postby msultan » Fri Dec 23, 2016 6:25 pm

Hey everyone, Thanks for the reports and the emails! Defintely appreciate the heads up. Our stats server is definitely down, and I have contacted our sys admins to resolve the issue. Hopefully, it should be done fast.
Best,
Muneeb
ps Merry Christmas!
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Re: Stats not updating?

Postby ChristianVirtual » Fri Dec 23, 2016 7:42 pm

Joe_H wrote: With the upcoming holiday and Stanford not being in session, it may take a while.

Statistically the stats server outages correlates very well with any given event of extended holiday/long weekend. So it behaves as usual. On the positive side: Santa will leave us a huge credit postings once he fixed it. :lol:

Happy holiday greeting to all of you ! :D
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Re: Stats not updating?

Postby caintry_boy » Fri Dec 23, 2016 9:03 pm

ChristianVirtual wrote:
Joe_H wrote: With the upcoming holiday and Stanford not being in session, it may take a while.

Statistically the stats server outages correlates very well with any given event of extended holiday/long weekend. So it behaves as usual. On the positive side: Santa will leave us a huge credit postings once he fixed it. :lol:

Happy holiday greeting to all of you ! :D


Beginning to wonder if someone doesn't pull the plug on the stats server just for those purposes (extended holiday weekends). :D
Only kidding boys, don't get your panties in a wad!

Y'all be BLESSED and have a MERRY CHRISTMAS!!




:)
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Re: Stats not updating?

Postby bruce » Fri Dec 23, 2016 9:21 pm

It looks like it's going again:
> Last updated:
> Fri Dec 23 11:00:02 PST 2016
> Fri Dec 23 19:00:02 UTC 2016
>
>Date of last work unit 2016-12-23 12:10:11
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Re: Stats not updating?

Postby drougnor » Fri Dec 23, 2016 10:01 pm

I can verify the last hourly flat file has updated!
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Re: Stats not updating?

Postby davidcoton » Fri Dec 23, 2016 11:48 pm

caintry_boy wrote:Beginning to wonder if someone doesn't pull the plug on the stats server just for those purposes (extended holiday weekends). :D

Of course. The lab is short of mains sockets, the server HAS to be unplugged to run the Christmas lights.
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Re: Stats not updating?

Postby drougnor » Sat Jan 21, 2017 11:16 pm

Just as an FYI - Saturday January 21st, 1pm EST, the Flat file appears to have stopped updating at that update.

The time stamp is being updated as that's how my system knows to pull the next hourly update, but data has frozen as of the 1pm update.

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Re: Stats not updating?

Postby Skillz » Sun Jan 22, 2017 1:02 am

Seems the stats are indeed down again. Their web site hasn't show an update since:

Sat Jan 21 10:00:23 PST 2017
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Re: Stats not updating?

Postby msultan » Sun Jan 22, 2017 2:45 am

Skillz wrote:Seems the stats are indeed down again. Their web site hasn't show an update since:

Sat Jan 21 10:00:23 PST 2017


Thanks for the quick notice everyone, the stats machine has randomly gone offline. i have notified the IT department but we might not see anything concrete until monday. Sorry about the inconvenience.
Cheers,
Muneeb
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Re: Stats not updating?

Postby HaloJones » Sun Jan 22, 2017 2:26 pm

The stats server has an uncanny knowledge of when to fail!
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