Certificate Generator Appears Down

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Certificate Generator Appears Down

Postby wuffy68 » Thu Apr 09, 2020 8:00 pm

Trying to generate a certificate through:

Code: Select all
https://stats.foldingathome.org/donors

resulting in:

Code: Select all
500: Internal Server Error
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Re: Certificate Generator Appears Down

Postby STR1D3R_2 » Thu Apr 09, 2020 11:12 pm

Both links (points and wus) only bring up the wu certificate.
Last edited by STR1D3R_2 on Sun May 10, 2020 6:35 pm, edited 2 times in total.
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Re: Certificate Generator Appears Down

Postby Nathan_P » Fri Apr 10, 2020 8:55 am

Try now, it should be back up and running
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Re: Certificate Generator Appears Down

Postby STR1D3R_2 » Sun May 10, 2020 6:37 pm

Still not seeing a points certificate. I'm sure everyone has their hands full and this is low on the list.
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Re: Certificate Generator Appears Down

Postby Neil-B » Sun May 10, 2020 6:41 pm

known bug ... take the link for the points certificate and lose the end part "&type=score" and it will work
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Re: Certificate Generator Appears Down

Postby STR1D3R_2 » Sun May 10, 2020 8:23 pm

Thank you Neil-B, that works
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Re: Certificate Generator Appears Down

Postby TomJohnson » Mon May 18, 2020 5:46 pm

Trying to get certificate for my 1,000,000,000 mark via this URL https://stats.foldingathome.org/donor/25770 then double clicking on the Total Score figure. This results in just getting a certificate for my completed WUs. How can I get the Total Score certificate ?
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Re: Certificate Generator Appears Down

Postby Joe_H » Mon May 18, 2020 5:57 pm

There is a bug on the website for the URL to generate the certificate. A workaround was posted by someone, do the following:

Copy the link from the Total Score link instead of clicking it, in your case it will look like this:
Code: Select all
https://apps.foldingathome.org/awards?user=25770&type=score


Delete the part after the generated user number, so it looks like this:
Code: Select all
https://apps.foldingathome.org/awards?user=25770


That will generate a certificate with the points.

There is already a problem report on the F@h software development site at GitHub.
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Re: Certificate Generator Appears Down

Postby TomJohnson » Mon May 18, 2020 7:16 pm

Thanks Joe_H for your continuing support to F@H and providing the "Work Around" to solve this issue. :)

Joe_H wrote:There is a bug on the website for the URL to generate the certificate. A workaround was posted by someone, do the following:

Copy the link from the Total Score link instead of clicking it, in your case it will look like this:
Code: Select all
https://apps.foldingathome.org/awards?user=25770&type=score


Delete the part after the generated user number, so it looks like this:
Code: Select all
https://apps.foldingathome.org/awards?user=25770


That will generate a certificate with the points.

There is already a problem report on the F@h software development site at GitHub.
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