First reported Sunday still will not upload on Wednesday

[Colonel_Klink]

First reported on Sunday viewtopic.php?f=18&t=36075#p342419

This WU still will not load and is rapidly approaching timeout.
Other WU's are uploading to other servers fine, several have uploaded to theses servers as well, currently averaging over 2M PPD, so my system works. I am new to folding and do not know if this kind of behavior is expected. Nor do I know if there are guidelines on when to report this kind of error. Any help with understanding the expected behavior of uploads, when to report errors and what to expect as a reply (if any) to a report would be greatly appreciated.

After a system reboot for a Windows update this is the current log

Code: Select all

*********************** Log Started 2020-09-09T16:36:34Z ***********************
16:36:34:WU02:FS00:Sending unit results: id:02 state:SEND error:NO_ERROR project:14824 run:949 clone:1 gen:171 core:0xa7 unit:0x000000cb9bf7a4d55ea345b1a1f3a413
16:36:34:WU02:FS00:Uploading 6.77MiB to 155.247.164.213
16:36:34:WU02:FS00:Connecting to 155.247.164.213:8080
16:36:55:WARNING:WU02:FS00:WorkServer connection failed on port 8080 trying 80
16:36:55:WU02:FS00:Connecting to 155.247.164.213:80
16:37:16:WARNING:WU02:FS00:Exception: Failed to send results to work server: Failed to connect to 155.247.164.213:80: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
16:37:16:WU02:FS00:Trying to send results to collection server
16:37:16:WU02:FS00:Uploading 6.77MiB to 155.247.166.219
16:37:16:WU02:FS00:Connecting to 155.247.166.219:8080
16:37:23:WU02:FS00:Upload 60.90%
16:39:18:WU02:FS00:Upload 61.82%
16:39:18:ERROR:WU02:FS00:Exception: Transfer failed
16:39:19:WU02:FS00:Sending unit results: id:02 state:SEND error:NO_ERROR project:14824 run:949 clone:1 gen:171 core:0xa7 unit:0x000000cb9bf7a4d55ea345b1a1f3a413
16:39:19:WU02:FS00:Uploading 6.77MiB to 155.247.164.213
16:39:19:WU02:FS00:Connecting to 155.247.164.213:8080
16:39:40:WARNING:WU02:FS00:WorkServer connection failed on port 8080 trying 80
16:39:40:WU02:FS00:Connecting to 155.247.164.213:80
16:40:01:WARNING:WU02:FS00:Exception: Failed to send results to work server: Failed to connect to 155.247.164.213:80: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
16:40:01:WU02:FS00:Trying to send results to collection server
16:40:01:WU02:FS00:Uploading 6.77MiB to 155.247.166.219
16:40:01:WU02:FS00:Connecting to 155.247.166.219:8080
16:40:10:WU02:FS00:Upload 61.82%
16:41:48:WU02:FS00:Upload 62.74%
16:41:48:ERROR:WU02:FS00:Exception: Transfer failed
16:41:48:WU02:FS00:Sending unit results: id:02 state:SEND error:NO_ERROR project:14824 run:949 clone:1 gen:171 core:0xa7 unit:0x000000cb9bf7a4d55ea345b1a1f3a413
16:41:48:WU02:FS00:Uploading 6.77MiB to 155.247.164.213
16:41:48:WU02:FS00:Connecting to 155.247.164.213:8080
16:42:09:WARNING:WU02:FS00:WorkServer connection failed on port 8080 trying 80
16:42:09:WU02:FS00:Connecting to 155.247.164.213:80
16:42:31:WARNING:WU02:FS00:Exception: Failed to send results to work server: Failed to connect to 155.247.164.213:80: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
16:42:31:WU02:FS00:Trying to send results to collection server
16:42:31:WU02:FS00:Uploading 6.77MiB to 155.247.166.219
16:42:31:WU02:FS00:Connecting to 155.247.166.219:8080
16:42:37:WU02:FS00:Upload 59.97%
16:44:36:WU02:FS00:Upload 60.90%
16:44:36:ERROR:WU02:FS00:Exception: Transfer failed
16:44:37:WU02:FS00:Sending unit results: id:02 state:SEND error:NO_ERROR project:14824 run:949 clone:1 gen:171 core:0xa7 unit:0x000000cb9bf7a4d55ea345b1a1f3a413
16:44:37:WU02:FS00:Uploading 6.77MiB to 155.247.164.213
16:44:37:WU02:FS00:Connecting to 155.247.164.213:8080
16:44:58:WARNING:WU02:FS00:WorkServer connection failed on port 8080 trying 80
16:44:58:WU02:FS00:Connecting to 155.247.164.213:80
16:45:19:WARNING:WU02:FS00:Exception: Failed to send results to work server: Failed to connect to 155.247.164.213:80: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
16:45:19:WU02:FS00:Trying to send results to collection server
16:45:19:WU02:FS00:Uploading 6.77MiB to 155.247.166.219
16:45:19:WU02:FS00:Connecting to 155.247.166.219:8080
16:47:01:WU02:FS00:Upload 60.90%
16:47:01:ERROR:WU02:FS00:Exception: Transfer failed
16:47:14:WU02:FS00:Sending unit results: id:02 state:SEND error:NO_ERROR project:14824 run:949 clone:1 gen:171 core:0xa7 unit:0x000000cb9bf7a4d55ea345b1a1f3a413
16:47:14:WU02:FS00:Uploading 6.77MiB to 155.247.164.213
16:47:14:WU02:FS00:Connecting to 155.247.164.213:8080
16:47:35:WARNING:WU02:FS00:WorkServer connection failed on port 8080 trying 80
16:47:35:WU02:FS00:Connecting to 155.247.164.213:80
16:47:56:WARNING:WU02:FS00:Exception: Failed to send results to work server: Failed to connect to 155.247.164.213:80: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
16:47:56:WU02:FS00:Trying to send results to collection server
16:47:56:WU02:FS00:Uploading 6.77MiB to 155.247.166.219
16:47:56:WU02:FS00:Connecting to 155.247.166.219:8080
16:48:03:WU02:FS00:Upload 60.90%
16:48:12:WU02:FS00:Upload 61.82%
16:49:46:WU02:FS00:Upload 62.74%
16:49:46:ERROR:WU02:FS00:Exception: Transfer failed
16:51:28:WU02:FS00:Sending unit results: id:02 state:SEND error:NO_ERROR project:14824 run:949 clone:1 gen:171 core:0xa7 unit:0x000000cb9bf7a4d55ea345b1a1f3a413
16:51:28:WU02:FS00:Uploading 6.77MiB to 155.247.164.213
16:51:28:WU02:FS00:Connecting to 155.247.164.213:8080
16:51:49:WARNING:WU02:FS00:WorkServer connection failed on port 8080 trying 80
16:51:49:WU02:FS00:Connecting to 155.247.164.213:80
16:52:10:WARNING:WU02:FS00:Exception: Failed to send results to work server: Failed to connect to 155.247.164.213:80: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
16:52:10:WU02:FS00:Trying to send results to collection server
16:52:10:WU02:FS00:Uploading 6.77MiB to 155.247.166.219
16:52:10:WU02:FS00:Connecting to 155.247.166.219:8080
16:52:19:WU02:FS00:Upload 59.97%
16:53:57:WU02:FS00:Upload 60.90%
16:53:57:ERROR:WU02:FS00:Exception: Transfer failed
16:58:20:WU02:FS00:Sending unit results: id:02 state:SEND error:NO_ERROR project:14824 run:949 clone:1 gen:171 core:0xa7 unit:0x000000cb9bf7a4d55ea345b1a1f3a413
16:58:20:WU02:FS00:Uploading 6.77MiB to 155.247.164.213
16:58:20:WU02:FS00:Connecting to 155.247.164.213:8080
16:58:41:WARNING:WU02:FS00:WorkServer connection failed on port 8080 trying 80
16:58:41:WU02:FS00:Connecting to 155.247.164.213:80
16:59:02:WARNING:WU02:FS00:Exception: Failed to send results to work server: Failed to connect to 155.247.164.213:80: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
16:59:02:WU02:FS00:Trying to send results to collection server
16:59:02:WU02:FS00:Uploading 6.77MiB to 155.247.166.219
16:59:02:WU02:FS00:Connecting to 155.247.166.219:8080

[JimF]

I have had the same problem. It appears that they have finally uploaded after some tens of minutes and a reboot, but that is no way to run.
I have taken both of my Ryzen 3950Xs off of Folding, for at least the second time, until some progress is noted.

[Colonel_Klink]

I've thought about doing that myself. But decided that helping to defeat Covid was more important as the vast majority of the time there is no issue uploading results. It just bothers me a lot that there seems to be a persistent problem with a few servers that goes uncorrected for days, with no acknowledgement of the issue. I feel a bit sad that there is a possibility that the WU that is not uploading will contain the data that could lead be a breakthrough in the science,

[JohnChodera]

@Colonel_Klink: We're having some troubles with the older vav*.temple.edu servers as they are trying to migrate to nine shiny new servers. So sorry about this. I've passed this thread onto the Voelz lab---hopefully they can chime in soon.

Thanks so much for sticking with us!

~ John Chodera // MSKCC