Missing credit for one of 34 WUs
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Missing credit for one of 34 WUs
I have a problem (my nickname on stats is Strife84): I have folded 34 WUs, but stats visualize only 33 WUs (I don't remember which was and I deleted the log file because of pc instability). How could I solve this? thank you!
Re: Missing credit for one of 34 WUs
Welcome to the folding forum, Strife_84.
Unfortunately there is no way to answer your question. If you tell us the PRCG of the WU, we can search for it -- or it it happens to be the most recent WU that you uploaded from that client. -- but we have no way to find all 33 (or 34) of your WUs.
Even if you had the log, we would have to look at it. Suppose we assume that one of your WUs expired (and that's just a guess). It would have been reissued and there would only be credit records for people who returned results. Once a WU passes the final Deadline, it gets discarded -- perhaps by the Client and perhaps by the Server.
Unfortunately there is no way to answer your question. If you tell us the PRCG of the WU, we can search for it -- or it it happens to be the most recent WU that you uploaded from that client. -- but we have no way to find all 33 (or 34) of your WUs.
Even if you had the log, we would have to look at it. Suppose we assume that one of your WUs expired (and that's just a guess). It would have been reissued and there would only be credit records for people who returned results. Once a WU passes the final Deadline, it gets discarded -- perhaps by the Client and perhaps by the Server.
Posting FAH's log:
How to provide enough info to get helpful support.
How to provide enough info to get helpful support.
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Re: Missing credit for one of 34 WUs
In keeping with Bruce's message, we can see the PRCG (Project, Run, Clone, Gen) info for your last returned WU at the time you posted was Project: 7625 (Run 52, Clone 0, Gen 7). If you had your log, you would see the info in that format when you received the WU and when you sent it back.
We can see that one was credited. The mod database info tells us this:
We can see that one was credited. The mod database info tells us this:
Hi Strife84 (team 97103),
Your WU (P7625 R52 C0 G7) was added to the stats database on 2012-07-16 20:02:08 for 5187 points of credit.
Re: Missing credit for one of 34 WUs
thank you very much for the fast reply the wu I'm talking about is the one before P7625 R52 C0 G7, but I have no logfile, so I assume there's no way to find it, likeyou said. thanks anyway!
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Re: Missing credit for one of 34 WUs
If you are running V7 (the latest client), try looking in C:\Users\[USER]\AppData\Roaming\FAHClient\logsStrife_84 wrote:thank you very much for the fast reply the wu I'm talking about is the one before P7625 R52 C0 G7, but I have no logfile, so I assume there's no way to find it, likeyou said. thanks anyway!
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Re: Missing credit for one of 34 WUs
Just a little more info about the logs if you're running V6. The client does save some log history if you don't delete the logs.
Current history is saved in FAHlog. At some point, at a restart of the client, FAHlog is renamed FAHlog-Prev and a new FAHlog is created. So, if you do nothing to those files, you always have some history.
But, yes, you are correct. The mods here have no way of finding info on a WU, other than last returned, if you cannot give us at least the PRCG for the specific WU in question. Even then we are limited unless you can also supply the pertinent info in your logs.
For info on how to troubleshoot WU issues, please see this topic (stickied at the top of this forum): viewtopic.php?f=19&t=16526
Current history is saved in FAHlog. At some point, at a restart of the client, FAHlog is renamed FAHlog-Prev and a new FAHlog is created. So, if you do nothing to those files, you always have some history.
But, yes, you are correct. The mods here have no way of finding info on a WU, other than last returned, if you cannot give us at least the PRCG for the specific WU in question. Even then we are limited unless you can also supply the pertinent info in your logs.
For info on how to troubleshoot WU issues, please see this topic (stickied at the top of this forum): viewtopic.php?f=19&t=16526