WU sent successfully, but no WU found in API after

[alexFoldingatHome333]

Given the following finished WU:

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08:56:43:WU00:FS00:Connecting to 128.252.203.10:8080
08:57:18:WU01:FS00:0x22:Completed 1000000 out of 1000000 steps (100%)
08:57:20:WU01:FS00:0x22:Saving result file ../logfile_01.txt
08:57:20:WU01:FS00:0x22:Saving result file checkpointState.xml
08:57:20:WU01:FS00:0x22:Saving result file checkpt.crc
08:57:20:WU01:FS00:0x22:Saving result file positions.xtc
08:57:20:WU01:FS00:0x22:Saving result file science.log
08:57:20:WU01:FS00:0x22:Folding@home Core Shutdown: FINISHED_UNIT
08:57:21:WU01:FS00:FahCore returned: FINISHED_UNIT (100 = 0x64)
08:57:21:WU01:FS00:Sending unit results: id:01 state:SEND error:NO_ERROR project:11762 run:0 clone:10394 gen:17 core:0x22 unit:0x0000001b80fccb0a5e7113b4624904c8
08:57:21:WU01:FS00:Uploading 33.02MiB to 128.252.203.10
08:57:21:WU01:FS00:Connecting to 128.252.203.10:8080
08:57:46:WU00:FS00:Downloading 29.59MiB
08:57:50:WU00:FS00:Download complete
08:57:50:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:11761 run:0 clone:3139 gen:10 core:0x22 unit:0x0000001880fccb0a5e6d7d4db69433d6
08:57:50:WU00:FS00:Starting

Later on in the log, it looks like it tried to upload again and it worked:

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[93m09:01:43:WARNING:WU01:FS00:Exception: Failed to send results to work server: Failed to connect to 128.252.203.10:80: Connection timed out[0m
09:01:43:WU01:FS00:Trying to send results to collection server
09:01:43:WU01:FS00:Uploading 33.02MiB to 146.94.192.82
09:01:43:WU01:FS00:Connecting to 146.94.192.82:8080
09:01:46:WU01:FS00:Upload complete
09:01:46:WU01:FS00:Server responded WORK_ACK (400)
09:01:46:WU01:FS00:Final credit estimate, 7608.00 points
09:01:46:WU01:FS00:Cleaning up

But if I build an API call and check to see if WU was accepted I get a blank JSON back as if that WU doesn't even exist:

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https://api.foldingathome.org/project/11762/run/0/clone/10394/gen/17

The user API also doesn't show the updated WU count after this happens. I have much older WUs that did the same thing, so it's not API not updating (I don't think). This happened to 9 out of 41 WUs I've submitted so far

So does this mean my WU didn't count at all? Why is this happening, given there are no errors? I like to help, but it's discouraging knowing that almost 22% of my WUs go to Narnia!

[Joe_H]

There can be a delay in getting the WU added to the stats database from the heavy network traffic the servers are experiencing. This especially happens when the return goes to a CS, the current reporting setup requires the WU to be transferred to the WS first. That may be changed in the near future, it is one the items the person managing the stats software is looking at doing.

[alexFoldingatHome333]

Thanks @Joe_H, so does that mean that eventually the WUs will be visible through API and credit given?

Some of these WUs have been submitted 7 days ago, and API still returns an empty JSON for them. It would make sense if the WUs delay was a day or two, but 7 days seems like there is something more happening.

[Joe_H]

Yes, eventually they should show up.

There may be another issue, I do know they were checking into a server that was not sending results to the database. They should at some point collect up any of those stats reports and those should also show up in the future.

[alexFoldingatHome333]

Great, thanks... I'll give it some time then!