Infinte passkeys being emailed

Moderator: Site Moderators

Post Reply
SquarelyCircle
Posts: 2
Joined: Mon Mar 16, 2020 7:19 pm

Infinte passkeys being emailed

Post by SquarelyCircle »

I'm not sure where to post this, or who to contact. It's not exactly a problem with the forum, but possibly with the website.
I registered for a passkey, and it keeps sending me passkeys about once every 2 hours or so. It's the same exact passkey, and I've used it already. It just keeps sending it and sending it and sending it.

Any suggestions? Who should I contact, or how can I solve this?
davidcoton
Posts: 1102
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: Infinte passkeys being emailed

Post by davidcoton »

The passkey system (and other parts of F@H) are overloaded with the enormous response to several social media references. The team are working on adding additional resources, there seems to be an issue somewhere, the admins are aware and are working on it. Please be patient.
Image
SquarelyCircle
Posts: 2
Joined: Mon Mar 16, 2020 7:19 pm

Re: Infinte passkeys being emailed

Post by SquarelyCircle »

K. Thanks! :)
I learned about this from social media as well.
Post Reply