FAH shuts down

[bodebliss]

am having big trouble ! computer keeps shutting off my fah core and folding@home.exe. How do I make it stop?

[PantherX]

Welcome to the F@H Forum bodebliss,

Can you please give us more details of your system like, OS, F@H Client type and version, etc. Also can you post the FAHlog (Details) so we can help you.

[bodebliss]

*********************** Log Started 24/Oct/2010 10:26:34 ***********************
************************** ProtoMol Folding@Home Core **************************
Version: 25
Type: 180
Core: ProtoMol
Website: http://folding.stanford.edu/
Copyright: (c) 2009 Stanford University
Author: Joseph Coffland <joseph@cauldrondevelopment.com>
Args: -dir work/ -suffix 04 -priority 96 -checkpoint 12 -lifeline 3512
-version 623
************************************ Build *************************************
Date: May 18 2010
Time: 23:43:52
Revision: 1819
Compiler: Intel(R) C++ MSVC 1500 mode 1110
Options: /TP /nologo /EHsc /wd4297 /wd4103 /wd1786 /arch:IA32 /Ox
/QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qrestrict /MT
Defines: _CRT_SECURE_NO_WARNINGS NDEBUG HAVE_GEEKINFO BOOST_ALL_NO_LIB
XML_STATIC HAVE_EXPAT HAVE_OPENSSL HAVE_LIBFAH HAVE_SIMTK_LAPACK
Platform: Windows XP
Bits: 32
Mode: Release
************************************ System ************************************
OS: Microsoft Windows XP Home Edition
CPU: AMD Phenom(tm) 9500 Quad-Core Processor
CPU ID: AuthenticAMD Family 16 Model 2 Stepping 2
CPUs: 4 Logical, 4 Physical
Memory: 2.00 GB
Threads: Windows
********************************************************************************
Project: 10023 (Run 3835, Clone 0, Gen 16)
Unit: 0x0000001a0001329c4bd49b4800006c1b
User: 0x00000000000000000000000000000000
Machine: 1
Reading tar file par_all27_prot_lipid.inp
Reading tar file scpismQuartic.inp
Reading tar file ww.pdb
Reading tar file ww.psf
Reading tar file checkpt
Reading tar file ww.1297.pos
Reading tar file ww.1297.vel
Reading tar file protomol.conf
Reading tar file core.xml
Digital signatures verified
Completed 0 out of 499375 steps (0%)
Completed 5000 out of 499375 steps (1%)
Completed 10000 out of 499375 steps (2%)
Completed 15000 out of 499375 steps (3%)
Completed 20000 out of 499375 steps (4%)
Completed 25000 out of 499375 steps (5%)
Completed 30000 out of 499375 steps (6%)
Completed 35000 out of 499375 steps (7%)
ERROR: 103: Lost client lifeline
Folding@home Core Shutdown: CLIENT_DIED

I run XP home systray client

[PantherX]

I believe that this thread has a similar situation as yours.

[bruce]

I doubt that it's the same issue, but it might be.

When you run a FAH client, it downloads a WU and then starts a helper program called a FahCore to work on it. (You should never have to worry about those FahCore's since the client does it for you.) If you stop the FAH client, the FahCore needs to automatically shut down, too, and this is managed internally using the 'lifeline' (Also something you shouldn't have to worry about.)

The "client died" message indicates that there has been some unknown problem where you didn't actually shut down the client but it's no longer running. We need to figure out what that unknown problem was.

Perhaps Windows shut down the client because your computer had an unusual errors such as overheating or a problem with the RAM. Did you receive any other messages at about the same time? Have you had any other "strange" errors with other programs?

Without any detailed information, my first guess is that your computer is overheating. When was the last time the dust was cleaned out of the heatsinks? Are all the fans operating normally and is there plenty of air circulation around and through your commputer?

[bodebliss]

It won't let me manually start a fah and they start when I start the machine but are quickly shutdown. I've tried to figure it out on my own but no luck. I've looked at event viewer but no hint of any actions there.

[bruce]

If FAH starts automatically when you reboot, I suspect that there's a shortcut in the startup folder that's doing that. If you restart your machine in safe mode, it shouldn't start and you can move that shortcut somewhere else to regain control of your system. Once you can reboot normally we can figure out what's wrong.

If FAH does not start and you can boot normally, it's almost certainly an overheating problem. If you're comfortable working inside your computer, check carefully that all the fans are operating and that the heatsink is still properly attached on top of the CPU. Also check for excess dust blocking the airflow.