Reset password always fail

If you're new to FAH and need help getting started or you have very basic questions, start here.

Moderators: Site Moderators, PandeGroup

Reset password always fail

Postby OWEN10578 » Thu Nov 20, 2014 9:50 am

So I tried to reset my password because I forgot them ofc, but I keep getting "Password Reset Failed" and nothing else, no description of what made it fail. If I mistyped my account name or my email I would get the writing something something does not match on our database right? So why is this? It's getting really frustrating! Please help! Because of this I can't change my team's profile. :(
Folding on a GT 630 24/7 :)
Posts: 14
Joined: Tue May 28, 2013 1:37 pm

Re: Reset password always fail

Postby bollix47 » Thu Nov 20, 2014 12:29 pm

Welcome to the folding@home support forum OWEN.

I will direct the staff person responsible for the Team Changes page to your post and he should be in touch soon.
Posts: 3399
Joined: Sun Dec 02, 2007 5:04 am
Location: Canada

Re: Reset password always fail

Postby gillenb73 » Thu Nov 20, 2014 4:43 pm

Hi there,

I'm having a similar problem as the OP. I no longer have access to the email address on my team's account. How can I change the email address to my current one?

I would like to be able to edit my team info, but I can't log in or change the email address.

Posts: 1
Joined: Thu Nov 20, 2014 4:40 pm

Re: Reset password always fail

Postby Mint2K » Tue Apr 25, 2017 7:12 pm

I know this is an old thread, but I am also having trouble resetting my team password. Please can someone help?
Posts: 1
Joined: Mon Apr 24, 2017 7:29 pm

Re: Reset password always fail

Postby Joe_H » Wed Apr 26, 2017 3:25 pm

Welcome to the folding support forum.

There are newer topics about this problem, so your post was not seen immediately. I will notify the PG member who handles issues with team passwords, he should be in contact with you.

iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
Site Admin
Posts: 4095
Joined: Tue Apr 21, 2009 4:41 pm
Location: W. MA

Return to New Donors start here

Who is online

Users browsing this forum: No registered users and 1 guest