Folding Forum

So I tried to reset my password because I forgot them ofc, but I keep getting "Password Reset Failed" and nothing else, no description of what made it fail. If I mistyped my account name or my email I would get the writing something something does not match on our database right? So why is this? It's getting really frustrating! Please help! Because of this I can't change my team's profile.

Welcome to the folding@home support forum OWEN.

I will direct the staff person responsible for the Team Changes page to your post and he should be in touch soon.

Hi there,

I'm having a similar problem as the OP. I no longer have access to the email address on my team's account. How can I change the email address to my current one?

I would like to be able to edit my team info, but I can't log in or change the email address.

Thanks!

I know this is an old thread, but I am also having trouble resetting my team password. Please can someone help?

Welcome to the folding support forum.

There are newer topics about this problem, so your post was not seen immediately. I will notify the PG member who handles issues with team passwords, he should be in contact with you.