SOLVED: WU failing to upload

[Runaway1956]

I installed and started the client just a couple days ago. First few WU completed, and uploaded properly. Now, I have two WU which have failed to upload. Of course, I get no credits for myself, or for my team if they never upload. Any advice? It doesn't appear to be a network problem, at least at my end, because I have full use of the internet - I'm posting here, after all.

Thanks in advance!

Tail of client log below.

Code: Select all

11:58:05:WU02:FS00:0xa4:Completed 137500 out of 1250000 steps  (11%)
11:58:16:WU01:FS00:Upload 52.27%
11:58:16:WARNING:WU01:FS00:Exception: Failed to send results to work server: Transfer failed
11:58:16:WU01:FS00:Sending unit results: id:01 state:SEND error:NO_ERROR project:11624 run:0 clone:61 gen:10 core:0xa4 unit:0x0000000b4c71bbb056968177ca65ac35
11:58:16:WU01:FS00:Uploading 27.86MiB to 128.252.203.2
11:58:16:WU01:FS00:Connecting to 128.252.203.2:8080
11:58:23:WU01:FS00:Upload 0.90%
11:58:29:WU01:FS00:Upload 2.69%
11:58:35:WU01:FS00:Upload 5.61%
11:59:40:WU01:FS00:Upload 10.32%
12:01:34:WU01:FS00:Upload 12.79%
12:04:29:WU01:FS00:Upload 15.48%
12:05:33:Saving configuration to config.xml
12:05:33:<config>
12:05:33:  <!-- Folding Core -->
12:05:33:  <checkpoint v='30'/>
12:05:33:  <core-priority v='low'/>
12:05:33:
12:05:33:  <!-- Logging -->
12:05:33:  <verbosity v='5'/>
12:05:33:
12:05:33:  <!-- Network -->
12:05:33:  <proxy v=':8080'/>
12:05:33:
12:05:33:  <!-- Slot Control -->
12:05:33:  <pause-on-battery v='false'/>
12:05:33:
12:05:33:  <!-- User Information -->
12:05:33:  <passkey v='********************************'/>
12:05:33:  <team v='230319'/>
12:05:33:  <user v='Runaway1956'/>
12:05:33:
12:05:33:  <!-- Folding Slots -->
12:05:33:  <slot id='0' type='CPU'>
12:05:33:    <cpus v='12'/>
12:05:33:  </slot>
12:05:33:  <slot id='1' type='GPU'/>
12:05:33:</config>
12:05:58:WU02:FS00:0xa4:Completed 150000 out of 1250000 steps  (12%)
12:07:44:WU01:FS00:Upload 18.17%
12:10:38:WU01:FS00:Upload 20.86%
12:13:19:WU01:FS00:Upload 23.55%
12:14:20:WU01:FS00:Upload 26.02%
12:14:20:WARNING:WU01:FS00:Exception: Failed to send results to work server: Transfer failed
12:14:20:WU01:FS00:Sending unit results: id:01 state:SEND error:NO_ERROR project:11624 run:0 clone:61 gen:10 core:0xa4 unit:0x0000000b4c71bbb056968177ca65ac35
12:14:20:WU01:FS00:Uploading 27.86MiB to 128.252.203.2
12:14:20:WU01:FS00:Connecting to 128.252.203.2:8080
12:14:26:WU01:FS00:Upload 0.90%
12:14:33:WU01:FS00:Upload 3.36%
12:14:46:WU01:FS00:Upload 6.51%
12:15:39:WU01:FS00:Upload 8.75%
12:15:41:WU02:FS00:0xa4:Completed 162500 out of 1250000 steps  (13%)
12:16:31:WU01:FS00:Upload 10.99%
12:17:28:WU01:FS00:Upload 13.23%
12:18:11:WU01:FS00:Upload 15.48%
12:19:06:WU01:FS00:Upload 17.72%
12:19:53:WU01:FS00:Upload 19.96%
12:20:46:WU01:FS00:Upload 22.21%
12:21:43:WU01:FS00:Upload 24.45%
12:22:35:WU01:FS00:Upload 26.69%
12:23:16:WU01:FS00:Upload 28.71%
12:23:52:WU02:FS00:0xa4:Completed 175000 out of 1250000 steps  (14%)
12:24:05:WU01:FS00:Upload 30.96%
12:24:49:WU01:FS00:Upload 33.20%

EDIT: WU00 finally succeeded in uploading. WU01 is still failing repeatedly. And, my WU02 is already at 38% completion. New tail from the log:

Code: Select all

14:53:59:WU02:FS00:0xa4:Completed 450000 out of 1250000 steps  (36%)
14:54:21:WU01:FS00:Upload 68.42%
14:54:37:WU01:FS00:Upload 70.21%
14:55:00:WU01:FS00:Upload 72.01%
14:55:23:WU01:FS00:Upload 73.80%
14:55:44:WU01:FS00:Upload 75.60%
14:56:04:WU01:FS00:Upload 77.39%
14:56:28:WU01:FS00:Upload 79.18%
14:56:48:WU01:FS00:Upload 80.75%
14:57:06:WU01:FS00:Upload 82.55%
14:57:28:WU01:FS00:Upload 84.34%
14:57:44:WU01:FS00:Upload 86.14%
14:58:49:WU01:FS00:Upload 87.71%
14:58:49:WARNING:WU01:FS00:Exception: Failed to send results to work server: Transfer failed
15:00:12:WU02:FS00:0xa4:Completed 462500 out of 1250000 steps  (37%)
15:00:39:WU01:FS00:Sending unit results: id:01 state:SEND error:NO_ERROR project:11624 run:0 clone:61 gen:10 core:0xa4 unit:0x0000000b4c71bbb056968177ca65ac35
15:00:39:WU01:FS00:Uploading 27.86MiB to 128.252.203.2
15:00:39:WU01:FS00:Connecting to 128.252.203.2:8080
15:00:46:WU01:FS00:Upload 2.02%
15:00:52:WU01:FS00:Upload 4.49%
15:01:00:WU01:FS00:Upload 7.18%
15:01:08:WU01:FS00:Upload 9.20%
15:01:18:WU01:FS00:Upload 11.22%
15:01:39:WU01:FS00:Upload 13.23%
15:01:58:WU01:FS00:Upload 15.25%
15:08:35:WU02:FS00:0xa4:Completed 475000 out of 1250000 steps  (38%)

[7im]

What is the elapse time between when the upload starts and then fails?

[Runaway1956]

Checking logs for that info, 7im - but first, the remaining WU has finally uploaded. Between 15:29;42 and 15:44:45 the client uploaded ~82% then failed, on that next-to-last attempt. ~15 minutes

Code: Select all

15:29:42:WU01:FS00:Uploading 27.86MiB to 128.252.203.2
15:29:42:WU01:FS00:Connecting to 128.252.203.2:8080
15:29:48:WU01:FS00:Upload 3.14%
15:29:56:WU01:FS00:Upload 9.65%
15:30:11:WU01:FS00:Upload 13.01%
15:30:37:WU01:FS00:Upload 16.82%
15:30:59:WU00:FS00:0xa4:Completed 10000 out of 250000 steps  (4%)
15:31:11:WU01:FS00:Upload 20.64%
15:31:59:WU01:FS00:Upload 24.45%
15:32:25:WU00:FS00:0xa4:Completed 12500 out of 250000 steps  (5%)
15:32:57:WU01:FS00:Upload 28.04%
15:33:47:WU01:FS00:Upload 31.85%
15:33:51:WU00:FS00:0xa4:Completed 15000 out of 250000 steps  (6%)
15:34:28:WU01:FS00:Upload 35.67%
15:35:09:WU01:FS00:Upload 39.48%
15:35:17:WU00:FS00:0xa4:Completed 17500 out of 250000 steps  (7%)
15:36:02:WU01:FS00:Upload 43.29%
15:36:43:WU00:FS00:0xa4:Completed 20000 out of 250000 steps  (8%)
15:36:48:WU01:FS00:Upload 47.11%
15:37:21:WU01:FS00:Upload 50.92%
15:37:58:WU01:FS00:Upload 54.73%
15:38:10:WU00:FS00:0xa4:Completed 22500 out of 250000 steps  (9%)
15:38:38:WU01:FS00:Upload 58.55%
15:39:15:WU01:FS00:Upload 62.36%
15:39:36:WU00:FS00:0xa4:Completed 25000 out of 250000 steps  (10%)
15:40:10:WU01:FS00:Upload 66.17%
15:41:03:WU00:FS00:0xa4:Completed 27500 out of 250000 steps  (11%)
15:41:34:WU01:FS00:Upload 69.99%
15:42:30:WU00:FS00:0xa4:Completed 30000 out of 250000 steps  (12%)
15:43:05:WU01:FS00:Upload 74.03%
15:43:59:WU00:FS00:0xa4:Completed 32500 out of 250000 steps  (13%)
15:44:32:WU01:FS00:Upload 77.84%
15:44:43:WU01:FS00:Upload 81.65%
15:44:45:WARNING:WU01:FS00:Exception: Failed to send results to work server: Transfer failed

A prior failure begins at 14:42:43 and ends at 14:58:49 = ~16 minutes

Code: Select all

14:42:43:WU01:FS00:Uploading 27.86MiB to 128.252.203.2
14:42:43:WU01:FS00:Connecting to 128.252.203.2:8080
14:42:50:WU01:FS00:Upload 3.14%
14:42:59:WU01:FS00:Upload 5.83%
14:43:17:WU01:FS00:Upload 7.63%
14:43:39:WU01:FS00:Upload 9.42%
14:43:55:WU01:FS00:Upload 11.22%
14:44:18:WU01:FS00:Upload 13.01%
14:44:34:WU01:FS00:Upload 14.81%
14:44:57:WU01:FS00:Upload 16.60%
14:45:13:WU01:FS00:Upload 18.39%
14:45:35:WU01:FS00:Upload 20.19%
14:45:52:WU01:FS00:Upload 21.98%
14:46:12:WU01:FS00:Upload 23.78%
14:46:31:WU01:FS00:Upload 25.57%
14:46:51:WU01:FS00:Upload 27.37%
14:47:10:WU01:FS00:Upload 29.16%
14:47:30:WU01:FS00:Upload 30.96%
14:47:41:WU02:FS00:0xa4:Completed 437500 out of 1250000 steps  (35%)
14:47:48:WU01:FS00:Upload 32.75%
14:48:09:WU01:FS00:Upload 34.55%
14:48:27:WU01:FS00:Upload 36.34%
14:48:44:WU01:FS00:Upload 38.13%
14:49:06:WU01:FS00:Upload 39.93%
14:49:26:WU01:FS00:Upload 41.50%
14:49:44:WU01:FS00:Upload 43.29%
14:50:03:WU01:FS00:Upload 45.09%
14:50:22:WU01:FS00:Upload 46.88%
14:50:44:WU01:FS00:Upload 48.68%
14:51:01:WU01:FS00:Upload 50.47%
14:51:23:WU01:FS00:Upload 52.27%
14:51:42:WU01:FS00:Upload 54.06%
14:52:00:WU01:FS00:Upload 55.86%
14:52:21:WU01:FS00:Upload 57.65%
14:52:38:WU01:FS00:Upload 59.44%
14:52:58:WU01:FS00:Upload 61.24%
14:53:17:WU01:FS00:Upload 63.03%
14:53:37:WU01:FS00:Upload 64.83%
14:53:58:WU01:FS00:Upload 66.62%
14:53:59:WU02:FS00:0xa4:Completed 450000 out of 1250000 steps  (36%)
14:54:21:WU01:FS00:Upload 68.42%
14:54:37:WU01:FS00:Upload 70.21%
14:55:00:WU01:FS00:Upload 72.01%
14:55:23:WU01:FS00:Upload 73.80%
14:55:44:WU01:FS00:Upload 75.60%
14:56:04:WU01:FS00:Upload 77.39%
14:56:28:WU01:FS00:Upload 79.18%
14:56:48:WU01:FS00:Upload 80.75%
14:57:06:WU01:FS00:Upload 82.55%
14:57:28:WU01:FS00:Upload 84.34%
14:57:44:WU01:FS00:Upload 86.14%
14:58:49:WU01:FS00:Upload 87.71%
14:58:49:WARNING:WU01:FS00:Exception: Failed to send results to work server: Transfer failed

So, it appears that if transmission is to slow, the server will reject the WU. That sounds reasonable, I guess. Let me look at the final, completed upload - - - 16:16:30 to 16:26:41 - ~10 minutes upload time.

Code: Select all

16:16:40:WU01:FS00:Uploading 27.86MiB to 128.252.203.2
16:16:40:WU01:FS00:Connecting to 128.252.203.2:8080
16:16:46:WU01:FS00:Upload 2.69%
16:16:53:WU01:FS00:Upload 8.97%
16:17:13:WU01:FS00:Upload 15.70%
16:17:25:WU00:FS00:0xa4:Completed 90000 out of 250000 steps  (36%)
16:17:35:WU01:FS00:Upload 20.19%
16:17:52:WU01:FS00:Upload 24.68%
16:18:14:WU01:FS00:Upload 28.94%
16:18:47:WU01:FS00:Upload 33.65%
16:18:59:WU00:FS00:0xa4:Completed 92500 out of 250000 steps  (37%)
16:19:26:WU01:FS00:Upload 38.36%
16:19:50:WU01:FS00:Upload 43.07%
16:20:25:WU01:FS00:Upload 47.78%
16:20:31:WU00:FS00:0xa4:Completed 95000 out of 250000 steps  (38%)
16:21:01:WU01:FS00:Upload 52.71%
16:21:35:WU01:FS00:Upload 57.65%
16:21:49:WU01:FS00:Upload 62.36%
16:22:02:WU00:FS00:0xa4:Completed 97500 out of 250000 steps  (39%)
16:22:20:WU01:FS00:Upload 67.07%
16:22:57:WU01:FS00:Upload 71.78%
16:23:23:WU01:FS00:Upload 76.72%
16:23:32:WU00:FS00:0xa4:Completed 100000 out of 250000 steps  (40%)
16:23:55:WU01:FS00:Upload 81.65%
16:24:24:WU01:FS00:Upload 86.59%
16:24:43:WU01:FS00:Upload 91.52%
16:25:04:WU00:FS00:0xa4:Completed 102500 out of 250000 steps  (41%)
16:25:21:WU01:FS00:Upload 96.46%
16:26:36:WU00:FS00:0xa4:Completed 105000 out of 250000 steps  (42%)
16:26:41:WU01:FS00:Upload complete
16:26:41:WU01:FS00:Server responded WORK_ACK (400)
16:26:41:WU01:FS00:Final credit estimate, 4625.00 points

So - that inidicates that the problem is with my ISP, and probably not the server? And, that sounds reasonable, because I have a truly sucky ADSL connection. It sucks so bad, that a local group has formed, documenting bad performance for the FCC. I'll keep this little lesson in mind.

[7im]

The servers have a default connection max set at 15 minutes. That's why it's getting dropped.

Power cycle the modem, and confirm it is connected at the rated speed.

[bruce]

Also, confirm that you do not have a BitTorrent running on your machine, as it can use an appreciable part of your bandwidth, slowing down other things.

I understand that Windows 10 (if you happen to be running it) also uses BitTorrent technology so you can help them distribute updates.

[Runaway1956]

7im - that is the thing - I almost never get my rated speed. It truly is a poor connection. This is the group on Facebook which is documenting the poor performance of the service we get - https://www.facebook.com/groups/480250435509602/ And, we are pretty much stuck with poor connections, unless and until the telco upgrades things for us.

As far as I am concerned, my problem with F@H is "solved" because it isn't a F@H problem. It's a problem with my telco's infrastructure, which I have documented, and added to the list of problems to be addressed by the telco.

@ bruce - this connection is shared via WIFI with the wife, and whichever sons happen to be home at the time. My connection is wired, everyone else is on WIFI. The next time I see a connection problem, I'll just turn the radio off to stop the torrenting. My box is an Arch Linux box, so I know what traffic is coming and going from it. Other boxes in the house are alll Win7. Additionally, my box is in the router's DMZ, so I know the firewall isn't affecting me. It is just an extremely poor DSL connection.

[bruce]

It is just an extremely poor DSL connection.

OK. I was just looking to see of there was anything you could do to improve the situation while waiting on the telco.

I've used a couple of sites that are just too far from the CO to get a good connection over copper.

[7im]

Bruce, are these large work units? Something appropriate to request PG lengthen the connection timeout?

[bruce]

The facebook post suggests that, at times, his connection slows down to dialup modem speeds with a high packet loss rate. I think Runaway1956 has already said his connection is below par at times.

[Joe_H]

From the log, medium large at 27 MB.

[7im]

While ISPs speeds and processing speeds tend to increase along with the size of the uploads, so this has been mostly a non issue, there will always be some late adopters. Maybe time to consider raising the default connection time out to 20 minutes on all WS and CS
?