GPU Errors (New User)

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LegallyTheBear
Posts: 10
Joined: Sat Apr 18, 2020 12:36 am

GPU Errors (New User)

Post by LegallyTheBear »

Took ages to get a work unit for my GPU and when I eventually got it I got this error:
00:15:39:WU01:FS01:0x22:ERROR:exception: There is no registered Platform called "OpenCL"
00:15:39:WU01:FS01:0x22:Saving result file ..\logfile_01.txt
00:15:39:WU01:FS01:0x22:Saving result file science.log
00:15:39:WU01:FS01:0x22:Folding@home Core Shutdown: BAD_WORK_UNIT
00:15:39:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
00:15:39:WU01:FS01:Sending unit results: id:01 state:SEND error:FAULTY project:13874 run:0 clone:1598 gen:46 core:0x22 unit:0x0000003a0d5262775e7ade2723aa4647

Now my GPU shows up as "Failed" on the advanced viewer.
Any support would be appreciated,

LegallyTheBear

EDIT: FULL LOG:

Code: Select all

00:15:29:WU01:FS01:0x22:*********************** Log Started 2020-04-18T00:15:29Z ***********************
00:15:29:WU01:FS01:0x22:*************************** Core22 Folding@home Core ***************************
00:15:29:WU01:FS01:0x22:       Type: 0x22
00:15:29:WU01:FS01:0x22:       Core: Core22
00:15:29:WU01:FS01:0x22:    Website: https://foldingathome.org/
00:15:29:WU01:FS01:0x22:  Copyright: (c) 2009-2018 foldingathome.org
00:15:29:WU01:FS01:0x22:     Author: John Chodera <john.chodera@choderalab.org> and Rafal Wiewiora
00:15:29:WU01:FS01:0x22:             <rafal.wiewiora@choderalab.org>
00:15:29:WU01:FS01:0x22:       Args: -dir 01 -suffix 01 -version 706 -lifeline 1756 -checkpoint 15
00:15:29:WU01:FS01:0x22:             -gpu-vendor nvidia -opencl-device 0 -cuda-device 0 -gpu 0
00:15:29:WU01:FS01:0x22:     Config: <none>
00:15:29:WU01:FS01:0x22:************************************ Build *************************************
00:15:29:WU01:FS01:0x22:    Version: 0.0.2
00:15:29:WU01:FS01:0x22:       Date: Dec 6 2019
00:15:29:WU01:FS01:0x22:       Time: 21:30:31
00:15:29:WU01:FS01:0x22: Repository: Git
00:15:29:WU01:FS01:0x22:   Revision: abeb39247cc72df5af0f63723edafadb23d5dfbe
00:15:29:WU01:FS01:0x22:     Branch: HEAD
00:15:29:WU01:FS01:0x22:   Compiler: Visual C++ 2008
00:15:29:WU01:FS01:0x22:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
00:15:29:WU01:FS01:0x22:   Platform: win32 10
00:15:29:WU01:FS01:0x22:       Bits: 64
00:15:29:WU01:FS01:0x22:       Mode: Release
00:15:29:WU01:FS01:0x22:************************************ System ************************************
00:15:29:WU01:FS01:0x22:        CPU: AMD Ryzen 7 2700 Eight-Core Processor
00:15:29:WU01:FS01:0x22:     CPU ID: AuthenticAMD Family 23 Model 8 Stepping 2
00:15:29:WU01:FS01:0x22:       CPUs: 16
00:15:29:WU01:FS01:0x22:     Memory: 15.95GiB
00:15:29:WU01:FS01:0x22:Free Memory: 7.55GiB
00:15:29:WU01:FS01:0x22:    Threads: WINDOWS_THREADS
00:15:29:WU01:FS01:0x22: OS Version: 6.2
00:15:29:WU01:FS01:0x22:Has Battery: false
00:15:29:WU01:FS01:0x22: On Battery: false
00:15:29:WU01:FS01:0x22: UTC Offset: 1
00:15:29:WU01:FS01:0x22:        PID: 9540
00:15:29:WU01:FS01:0x22:        CWD: C:\Users\Sonny\AppData\Roaming\FAHClient\work
00:15:29:WU01:FS01:0x22:         OS: Windows 10 Home
00:15:29:WU01:FS01:0x22:    OS Arch: AMD64
00:15:29:WU01:FS01:0x22:********************************************************************************
00:15:29:WU01:FS01:0x22:Project: 13874 (Run 0, Clone 1598, Gen 46)
00:15:29:WU01:FS01:0x22:Unit: 0x0000003a0d5262775e7ade2723aa4647
00:15:29:WU01:FS01:0x22:Reading tar file core.xml
00:15:29:WU01:FS01:0x22:Reading tar file integrator.xml
00:15:29:WU01:FS01:0x22:Reading tar file state.xml
00:15:31:WU01:FS01:0x22:Reading tar file system.xml
00:15:39:WU01:FS01:0x22:Digital signatures verified
00:15:39:WU01:FS01:0x22:Folding@home GPU Core22 Folding@home Core
00:15:39:WU01:FS01:0x22:Version 0.0.2
00:15:39:WU01:FS01:0x22:ERROR:exception: There is no registered Platform called "OpenCL"
00:15:39:WU01:FS01:0x22:Saving result file ..\logfile_01.txt
00:15:39:WU01:FS01:0x22:Saving result file science.log
00:15:39:WU01:FS01:0x22:Folding@home Core Shutdown: BAD_WORK_UNIT
00:15:39:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
00:15:39:WU01:FS01:Sending unit results: id:01 state:SEND error:FAULTY project:13874 run:0 clone:1598 gen:46 core:0x22 unit:0x0000003a0d5262775e7ade2723aa4647
00:15:39:WU01:FS01:Uploading 7.00KiB to 13.82.98.119
00:15:39:WU01:FS01:Connecting to 13.82.98.119:8080
00:16:14:WU01:FS01:Upload complete
00:16:14:WU01:FS01:Server responded WORK_ACK (400)
00:16:14:WU01:FS01:Cleaning up
Last edited by LegallyTheBear on Sat Apr 18, 2020 12:50 am, edited 2 times in total.
PantherX
Site Moderator
Posts: 7020
Joined: Wed Dec 23, 2009 9:33 am
Hardware configuration: V7.6.21 -> Multi-purpose 24/7
Windows 10 64-bit
CPU:2/3/4/6 -> Intel i7-6700K
GPU:1 -> Nvidia GTX 1080 Ti
§
Retired:
2x Nvidia GTX 1070
Nvidia GTX 675M
Nvidia GTX 660 Ti
Nvidia GTX 650 SC
Nvidia GTX 260 896 MB SOC
Nvidia 9600GT 1 GB OC
Nvidia 9500M GS
Nvidia 8800GTS 320 MB

Intel Core i7-860
Intel Core i7-3840QM
Intel i3-3240
Intel Core 2 Duo E8200
Intel Core 2 Duo E6550
Intel Core 2 Duo T8300
Intel Pentium E5500
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Location: Land Of The Long White Cloud
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Re: GPU Errors (New User)

Post by PantherX »

Welcome to the F@H Forum LegallyTheBear,

Can you please post your log file. Ensure that you have copied the System configuration which is present at the start of the log file: viewtopic.php?f=61&t=26036 :)
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LegallyTheBear
Posts: 10
Joined: Sat Apr 18, 2020 12:36 am

Re: GPU Errors (New User)

Post by LegallyTheBear »

PantherX wrote:Welcome to the F@H Forum LegallyTheBear,

Can you please post your log file. Ensure that you have copied the System configuration which is present at the start of the log file: viewtopic.php?f=61&t=26036 :)
Hi, thanks for your response! I have edited my post with the log file, incase you cant see it I'll include it here as well:

Code: Select all

00:15:29:WU01:FS01:0x22:*********************** Log Started 2020-04-18T00:15:29Z ***********************
00:15:29:WU01:FS01:0x22:*************************** Core22 Folding@home Core ***************************
00:15:29:WU01:FS01:0x22:       Type: 0x22
00:15:29:WU01:FS01:0x22:       Core: Core22
00:15:29:WU01:FS01:0x22:    Website: https://foldingathome.org/
00:15:29:WU01:FS01:0x22:  Copyright: (c) 2009-2018 foldingathome.org
00:15:29:WU01:FS01:0x22:     Author: John Chodera <john.chodera@choderalab.org> and Rafal Wiewiora
00:15:29:WU01:FS01:0x22:             <rafal.wiewiora@choderalab.org>
00:15:29:WU01:FS01:0x22:       Args: -dir 01 -suffix 01 -version 706 -lifeline 1756 -checkpoint 15
00:15:29:WU01:FS01:0x22:             -gpu-vendor nvidia -opencl-device 0 -cuda-device 0 -gpu 0
00:15:29:WU01:FS01:0x22:     Config: <none>
00:15:29:WU01:FS01:0x22:************************************ Build *************************************
00:15:29:WU01:FS01:0x22:    Version: 0.0.2
00:15:29:WU01:FS01:0x22:       Date: Dec 6 2019
00:15:29:WU01:FS01:0x22:       Time: 21:30:31
00:15:29:WU01:FS01:0x22: Repository: Git
00:15:29:WU01:FS01:0x22:   Revision: abeb39247cc72df5af0f63723edafadb23d5dfbe
00:15:29:WU01:FS01:0x22:     Branch: HEAD
00:15:29:WU01:FS01:0x22:   Compiler: Visual C++ 2008
00:15:29:WU01:FS01:0x22:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
00:15:29:WU01:FS01:0x22:   Platform: win32 10
00:15:29:WU01:FS01:0x22:       Bits: 64
00:15:29:WU01:FS01:0x22:       Mode: Release
00:15:29:WU01:FS01:0x22:************************************ System ************************************
00:15:29:WU01:FS01:0x22:        CPU: AMD Ryzen 7 2700 Eight-Core Processor
00:15:29:WU01:FS01:0x22:     CPU ID: AuthenticAMD Family 23 Model 8 Stepping 2
00:15:29:WU01:FS01:0x22:       CPUs: 16
00:15:29:WU01:FS01:0x22:     Memory: 15.95GiB
00:15:29:WU01:FS01:0x22:Free Memory: 7.55GiB
00:15:29:WU01:FS01:0x22:    Threads: WINDOWS_THREADS
00:15:29:WU01:FS01:0x22: OS Version: 6.2
00:15:29:WU01:FS01:0x22:Has Battery: false
00:15:29:WU01:FS01:0x22: On Battery: false
00:15:29:WU01:FS01:0x22: UTC Offset: 1
00:15:29:WU01:FS01:0x22:        PID: 9540
00:15:29:WU01:FS01:0x22:        CWD: C:\Users\Sonny\AppData\Roaming\FAHClient\work
00:15:29:WU01:FS01:0x22:         OS: Windows 10 Home
00:15:29:WU01:FS01:0x22:    OS Arch: AMD64
00:15:29:WU01:FS01:0x22:********************************************************************************
00:15:29:WU01:FS01:0x22:Project: 13874 (Run 0, Clone 1598, Gen 46)
00:15:29:WU01:FS01:0x22:Unit: 0x0000003a0d5262775e7ade2723aa4647
00:15:29:WU01:FS01:0x22:Reading tar file core.xml
00:15:29:WU01:FS01:0x22:Reading tar file integrator.xml
00:15:29:WU01:FS01:0x22:Reading tar file state.xml
00:15:31:WU01:FS01:0x22:Reading tar file system.xml
00:15:39:WU01:FS01:0x22:Digital signatures verified
00:15:39:WU01:FS01:0x22:Folding@home GPU Core22 Folding@home Core
00:15:39:WU01:FS01:0x22:Version 0.0.2
00:15:39:WU01:FS01:0x22:ERROR:exception: There is no registered Platform called "OpenCL"
00:15:39:WU01:FS01:0x22:Saving result file ..\logfile_01.txt
00:15:39:WU01:FS01:0x22:Saving result file science.log
00:15:39:WU01:FS01:0x22:Folding@home Core Shutdown: BAD_WORK_UNIT
00:15:39:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
00:15:39:WU01:FS01:Sending unit results: id:01 state:SEND error:FAULTY project:13874 run:0 clone:1598 gen:46 core:0x22 unit:0x0000003a0d5262775e7ade2723aa4647
00:15:39:WU01:FS01:Uploading 7.00KiB to 13.82.98.119
00:15:39:WU01:FS01:Connecting to 13.82.98.119:8080
00:16:14:WU01:FS01:Upload complete
00:16:14:WU01:FS01:Server responded WORK_ACK (400)
00:16:14:WU01:FS01:Cleaning up
Rel25917
Posts: 303
Joined: Wed Aug 15, 2012 2:31 am

Re: GPU Errors (New User)

Post by Rel25917 »

That does not include the first part of the log showing the system configuration. There is no registered Platform called "OpenCL" is likely a driver problem.
PantherX
Site Moderator
Posts: 7020
Joined: Wed Dec 23, 2009 9:33 am
Hardware configuration: V7.6.21 -> Multi-purpose 24/7
Windows 10 64-bit
CPU:2/3/4/6 -> Intel i7-6700K
GPU:1 -> Nvidia GTX 1080 Ti
§
Retired:
2x Nvidia GTX 1070
Nvidia GTX 675M
Nvidia GTX 660 Ti
Nvidia GTX 650 SC
Nvidia GTX 260 896 MB SOC
Nvidia 9600GT 1 GB OC
Nvidia 9500M GS
Nvidia 8800GTS 320 MB

Intel Core i7-860
Intel Core i7-3840QM
Intel i3-3240
Intel Core 2 Duo E8200
Intel Core 2 Duo E6550
Intel Core 2 Duo T8300
Intel Pentium E5500
Intel Pentium E5400
Location: Land Of The Long White Cloud
Contact:

Re: GPU Errors (New User)

Post by PantherX »

Unfortunately, it is still missing the section that I need to see. If you're using FAHControl, you will need to click on "Refresh" and then untick the "Follow" button. Scroll to the top and then select the first ~100 lines. I need to see something similar to this:

Code: Select all

*********************** Log Started 2020-04-17T01:47:06Z ***********************
01:47:06:************************* Folding@home Client *************************
01:47:06:        Website: https://foldingathome.org/
01:47:06:      Copyright: (c) 2009-2018 foldingathome.org
01:47:06:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
01:47:06:           Args: 
01:47:06:         Config: C:\Users\PantherX-H\AppData\Roaming\FAHClient\config.xml
01:47:06:******************************** Build ********************************
01:47:06:        Version: 7.5.1
01:47:06:           Date: May 11 2018
01:47:06:           Time: 13:06:32
01:47:06:     Repository: Git
01:47:06:       Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
01:47:06:         Branch: master
01:47:06:       Compiler: Visual C++ 2008
01:47:06:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:47:06:       Platform: win32 10
01:47:06:           Bits: 32
01:47:06:           Mode: Release
01:47:06:******************************* System ********************************
01:47:06:            CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
01:47:06:         CPU ID: GenuineIntel Family 6 Model 94 Stepping 3
01:47:06:           CPUs: 8
01:47:06:         Memory: 31.94GiB
01:47:06:    Free Memory: 27.76GiB
01:47:06:        Threads: WINDOWS_THREADS
01:47:06:     OS Version: 6.2
01:47:06:    Has Battery: false
01:47:06:     On Battery: false
01:47:06:     UTC Offset: 12
01:47:06:            PID: 11296
01:47:06:            CWD: C:\Users\PantherX-H\AppData\Roaming\FAHClient
01:47:06:             OS: Windows 10 Enterprise
01:47:06:        OS Arch: AMD64
01:47:06:           GPUs: 1
01:47:06:          GPU 0: Bus:1 Slot:0 Func:0 NVIDIA:8 GP102 [GeForce GTX 1080 Ti] 11380
01:47:06:  CUDA Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:6.1 Driver:10.2
01:47:06:OpenCL Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:1.2 Driver:442.19
01:47:06:  Win32 Service: false
01:47:06:***********************************************************************
01:47:06:<config>
01:47:06:  <!-- Folding Slot Configuration -->
01:47:06:  <client-type v='advanced'/>
01:47:06:
01:47:06:  <!-- Network -->
01:47:06:  <proxy v=':8080'/>
01:47:06:
01:47:06:  <!-- Slot Control -->
01:47:06:  <pause-on-start v='true'/>
01:47:06:  <power v='full'/>
01:47:06:
01:47:06:  <!-- User Information -->
01:47:06:  <passkey v='********************************'/>
01:47:06:  <team v='69411'/>
01:47:06:  <user v='PantherX'/>
01:47:06:
01:47:06:  <!-- Work Unit Control -->
01:47:06:  <next-unit-percentage v='100'/>
01:47:06:
01:47:06:  <!-- Folding Slots -->
01:47:06:  <slot id='0' type='CPU'>
01:47:06:    <cpus v='4'/>
01:47:06:  </slot>
01:47:06:  <slot id='1' type='GPU'/>
01:47:06:</config>
01:47:06:Trying to access database...
01:47:06:Successfully acquired database lock
01:47:06:Enabled folding slot 00: PAUSED cpu:4 (by user)
01:47:06:Enabled folding slot 01: PAUSED gpu:0:GP102 [GeForce GTX 1080 Ti] 11380 (by user)
01:47:28:FS00:Unpaused
01:47:28:FS01:Unpaused
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LegallyTheBear
Posts: 10
Joined: Sat Apr 18, 2020 12:36 am

Re: GPU Errors (New User)

Post by LegallyTheBear »

Rel25917 wrote:That does not include the first part of the log showing the system configuration. There is no registered Platform called "OpenCL" is likely a driver problem.
https://throwbin.io/57AJRRM Is my full log, It wouldn't let me post as it reached the character limit.
PantherX
Site Moderator
Posts: 7020
Joined: Wed Dec 23, 2009 9:33 am
Hardware configuration: V7.6.21 -> Multi-purpose 24/7
Windows 10 64-bit
CPU:2/3/4/6 -> Intel i7-6700K
GPU:1 -> Nvidia GTX 1080 Ti
§
Retired:
2x Nvidia GTX 1070
Nvidia GTX 675M
Nvidia GTX 660 Ti
Nvidia GTX 650 SC
Nvidia GTX 260 896 MB SOC
Nvidia 9600GT 1 GB OC
Nvidia 9500M GS
Nvidia 8800GTS 320 MB

Intel Core i7-860
Intel Core i7-3840QM
Intel i3-3240
Intel Core 2 Duo E8200
Intel Core 2 Duo E6550
Intel Core 2 Duo T8300
Intel Pentium E5500
Intel Pentium E5400
Location: Land Of The Long White Cloud
Contact:

Re: GPU Errors (New User)

Post by PantherX »

Unfortunately, it is still missing the initial section (compare my log post above to yours). May I suggest that you restart your system and then it will generate a new log file which you can then post here :)
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LegallyTheBear
Posts: 10
Joined: Sat Apr 18, 2020 12:36 am

Re: GPU Errors (New User)

Post by LegallyTheBear »

PantherX wrote:Unfortunately, it is still missing the initial section (compare my log post above to yours). May I suggest that you restart your system and then it will generate a new log file which you can then post here :)
Restarted my system and Folding@Home this is what I got
https://throwbin.io/63Pn3Aq
PantherX
Site Moderator
Posts: 7020
Joined: Wed Dec 23, 2009 9:33 am
Hardware configuration: V7.6.21 -> Multi-purpose 24/7
Windows 10 64-bit
CPU:2/3/4/6 -> Intel i7-6700K
GPU:1 -> Nvidia GTX 1080 Ti
§
Retired:
2x Nvidia GTX 1070
Nvidia GTX 675M
Nvidia GTX 660 Ti
Nvidia GTX 650 SC
Nvidia GTX 260 896 MB SOC
Nvidia 9600GT 1 GB OC
Nvidia 9500M GS
Nvidia 8800GTS 320 MB

Intel Core i7-860
Intel Core i7-3840QM
Intel i3-3240
Intel Core 2 Duo E8200
Intel Core 2 Duo E6550
Intel Core 2 Duo T8300
Intel Pentium E5500
Intel Pentium E5400
Location: Land Of The Long White Cloud
Contact:

Re: GPU Errors (New User)

Post by PantherX »

Thanks for that... Do note that there's a new version released a short while ago 7.6.9

I think something might be wrong when you installed the drivers as this is shown in your log file:

Code: Select all

01:24:26:CUDA Device 0: Platform:0 Device:0 Bus:28 Slot:0 Compute:7.5 Driver:11.0
01:24:26:       OpenCL: Not detected: clGetPlatformIDs() returned -1001
If you see my log file, I have both CUDA and OpenCL values. However, since your GPU hasn't been allocated a WU, I am not sure if it will fold or not. Currently, there's a massive demand for GPU WUs and work is being done to mitigate the shortage.
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Rel25917
Posts: 303
Joined: Wed Aug 15, 2012 2:31 am

Re: GPU Errors (New User)

Post by Rel25917 »

You are using windows 10 so I'm assuming windows installed the driver and they only install a partial driver, you need to get the driver from nvidia to get openCL to fold.
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