Points reset to zero!

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Points reset to zero!

Postby IdotMaster1 » Thu Jun 18, 2020 1:34 pm

i have been folding for months and I decided to get a PAsskey and it reset my stats to zero?!?!
What can I do to get all those points back

Thank you :D:)
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Re: Points reset to zero!

Postby Joe_H » Thu Jun 18, 2020 4:14 pm

Not reset, just the way and which points display has changed. The points displayed in Web Control are based on a search of both the username and passkey. Now that you have added a passkey it just shows points earned since it was added, the points earned before are still recorded on the database..

Using the official stats lookup site - https://foldingathome.org/statistics/, if you search by your username you will get a report of all points and WUs returned by that username. If more than one person has used that username it will be broken down by which team they were also credited to.
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Re: Points reset to zero!

Postby JimboPalmer » Thu Jun 18, 2020 6:26 pm

Is there a chance you folded in March and April but not since?

https://folding.extremeoverclocking.com ... =&u=918101
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Re: Points reset to zero!

Postby IdotMaster1 » Thu Jun 18, 2020 10:22 pm

JimboPalmer wrote:Is there a chance you folded in March and April but not since?

https://folding.extremeoverclocking.com ... =&u=918101

no I am doing it now
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Re: Points reset to zero!

Postby JimboPalmer » Thu Jun 18, 2020 10:32 pm

Rats, that is the only IdotMaster1 I see. Sorry
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Re: Points reset to zero!

Postby Joe_H » Thu Jun 18, 2020 10:53 pm

If you just started folding again recently, a WU needs to be returned before any points show up. The last recorded WU for username IdotMaster1 was back in April. If you have been folding the last 2 months, check to see if the username is entered into the client and that WUs were completed and returned.

We can do further checking, but will need the description of the WUs completed (PRCG). Additional information might be needed from your log files as well.
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Re: Points reset to zero!

Postby PantherX » Fri Jun 19, 2020 8:45 am

Welcome to the F@H Forum IdotMaster1,

If you require assistance in posting your log file, please review this topic: viewtopic.php?f=24&t=26036
ETA:
Now ↞ Very Soon ↔ Soon ↔ Soon-ish ↔ Not Soon ↠ End Of Time

Welcome To The F@H Support Forum Ӂ Troubleshooting Bad WUs Ӂ Troubleshooting Server Connectivity Issues
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