#914 Core won't download (IPV6)

[Nantes]

I am trying to get FAH to run on my college teacher's computer on his request. However the Update_Core process does not complete and FAH is not calculating anything. I have disabled the UAC warning messages, reinstalled the client while running as administrator, and changed the data and client installation folders, restarted the PC, disabled firewall and antivirus (both McAfee), but still the problem persists. The slot itself says "Ready" while the WU column says "Update_Core". The log is as follows:

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*********************** Log Started 2012-04-25T15:42:00Z ***********************
15:42:00:************************* Folding@home Client *************************
15:42:00:      Website: http://folding.stanford.edu/
15:42:00:    Copyright: (c) 2009-2012 Stanford University
15:42:00:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
15:42:00:         Args: --lifeline 2884 --command-port=36330
15:42:00:       Config: C:/FAHClient/config.xml
15:42:00:******************************** Build ********************************
15:42:00:      Version: 7.1.52
15:42:00:         Date: Mar 20 2012
15:42:00:         Time: 19:37:42
15:42:00:      SVN Rev: 3515
15:42:00:       Branch: fah/trunk/client
15:42:00:     Compiler: Intel(R) C++ MSVC 1500 mode 1200
15:42:00:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE
15:42:00:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT
15:42:00:     Platform: win32 XP
15:42:00:         Bits: 32
15:42:00:         Mode: Release
15:42:00:******************************* System ********************************
15:42:00:          CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
15:42:00:       CPU ID: GenuineIntel Family 6 Model 23 Stepping 10
15:42:00:         CPUs: 2
15:42:00:       Memory: 3.97GiB
15:42:00:  Free Memory: 2.83GiB
15:42:00:      Threads: WINDOWS_THREADS
15:42:00:   On Battery: false
15:42:00:   UTC offset: -3
15:42:00:          PID: 3192
15:42:00:          CWD: C:/FAHClient
15:42:00:           OS: Windows 7 Home Basic
15:42:00:      OS Arch: AMD64
15:42:00:         GPUs: 0
15:42:00:         CUDA: Not detected
15:42:00:Win32 Service: false
15:42:00:***********************************************************************
15:42:00:<config>
15:42:00:  <!-- User Information -->
15:42:00:  <team v='216033'/>
15:42:00:  <user v='Aristeu_Azenha'/>
15:42:00:
15:42:00:  <!-- Folding Slots -->
15:42:00:</config>
15:42:00:Trying to access database...
15:42:00:Successfully acquired database lock
15:42:00:Enabled folding slot 00: READY smp:2
15:42:00:WU00:FS00:Connecting to assign3.stanford.edu:8080
15:42:01:WU00:FS00:Connecting to assign3.stanford.edu:8080
15:42:02:WU00:FS00:News: Welcome to Folding@Home
15:42:02:WU00:FS00:Assigned to work server 171.64.65.99
15:42:02:WU00:FS00:Requesting new work unit for slot 00: READY smp:2 from 171.64.65.99
15:42:02:WU00:FS00:Connecting to 171.64.65.99:8080
15:42:03:Server connection id=1 on 0.0.0.0:36330 from 127.0.0.1
15:42:04:WU00:FS00:Downloading 1.98MiB
15:42:09:WU00:FS00:Download complete
15:42:09:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:OK project:7809 run:1 clone:94 gen:15 core:0xa4 unit:0x000000160a3b1e874e310711a8073777
15:42:09:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
15:42:09:WU00:FS00:Connecting to www.stanford.edu:80
15:42:10:WU00:FS00:Downloading project 7809 description
15:42:10:WU00:FS00:Connecting to fah-web.stanford.edu:80
15:42:10:WU00:FS00:Project 7809 description downloaded successfully
15:47:24:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
15:47:24:WU00:FS00:Connecting to www.stanford.edu:80

The core it's trying to fetch is "0xa4".

Thanks.

[Jesse_V]

Could you post more of the log? That way we can see more of what is going on here. IMO, there's not enough info shown in the log. I'd like to see some kind of repeating message or something like that.

[7im]

Same problem here: http://foldingforum.org/viewtopic.php?f=78&t=21352&p=213453

Pinged PG on it.

[Nantes]

Could you post more of the log? That way we can see more of what is going on here. IMO, there's not enough info shown in the log. I'd like to see some kind of repeating message or something like that.

That's the full log, and I think the repeating message is already there.

15:42:10:WU00:FS00:Connecting to fah-web.stanford.edu:80
15:42:10:WU00:FS00:Project 7809 description downloaded successfully
15:47:24:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
15:47:24:WU00:FS00:Connecting to www.stanford.edu:80

Notice how it tries to connect to Stanford twice. I couldn't stay at my professor's computer to see if it would repeat further, but I left FAH running there, I'll try to go there now and see what the log displays.

[jcoffland]

Can you download Core_a4.fah manually with a browser on that machine?

[Nantes]

Can you download Core_a4.fah manually with a browser on that machine?

Sure, if you can tell me how.

I went back to his machine but it had logged off due to 30 minutes of inactivity (stupid Windows, why would you do that if the guy has no password on his user account?) and when I logged back in the log was gone. I restarted the machine and FAH opened up but still the log was blank. DAMN YOU WINDOWS.

[Nantes]

His log now has filled up. It's a predictable repetition.

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17:35:57:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
17:35:57:WU00:FS00:Connecting to www.stanford.edu:80
17:58:09:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
17:58:09:WU00:FS00:Connecting to www.stanford.edu:80
18:16:06:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
18:16:06:WU00:FS00:Connecting to www.stanford.edu:80
18:45:08:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
18:45:08:WU00:FS00:Connecting to www.stanford.edu:80
19:32:07:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
19:32:07:WU00:FS00:Connecting to www.stanford.edu:80

[VijayPande]

To check, put this url in your browser
http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
and see if the file downloads.

[schertt]

same problem as 7im, same thread.

[Nantes]

To check, put this url in your browser
http://www.stanford.edu/~pande/Win32/AMD64/Core_a4.fah
and see if the file downloads.

File does download on my machine, I could download it at my professor's but I wouldn't know how to use it. From what I was reading on some instruction page earlier, apparently I have to hex-edit it so it becomes a .bz file? o.0

same problem as 7im, same thread.

My problem (or my professor's, rather) is not the same as 7im's, his core is A3 and his log shows an error message whereas my professor's just loops the "downloading" part.

[bruce]

I'd look hard at the security software on those machines, whether it's a firewall, an antivirus, or antispyware.

If your browser can download the xxx.fah file and the FAH software cannot, there's something blocking the FAHClient from getting the file through your security software.

The browser can't use that file; it needs to be downloaded by the client, but the client is just acting like another browser, but one that isn't allowed to do the downloading.

[Nantes]

News: I have installed FAH on two more computers, in the same computer lab as other two computers I was already testing FAH on, and in a completely different building than my professor's office. The cores also refuse to download on those, despite they downloading sucessfully on the two test machines a few days ago. I'll ask the tech guys if there's some sort of faculty-wide firewall that suddenly decided to dislike FAH for whatever reason.

I have also disabled the Avast! antivirus on this machine and see what it does. The log is:

Edit: Disabling Avast! didn't work! It truly must be a server or firewall between this machine and the outside world that is blocking it.

Code: Select all

*********************** Log Started 2012-04-26T14:59:09Z ***********************
14:59:09:************************* Folding@home Client *************************
14:59:09:      Website: http://folding.stanford.edu/
14:59:09:    Copyright: (c) 2009-2012 Stanford University
14:59:09:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
14:59:09:         Args:
14:59:09:       Config: C:/Program Files/FoldingAtHome Client/config.xml
14:59:09:******************************** Build ********************************
14:59:09:      Version: 7.1.52
14:59:09:         Date: Mar 20 2012
14:59:09:         Time: 19:37:42
14:59:09:      SVN Rev: 3515
14:59:09:       Branch: fah/trunk/client
14:59:09:     Compiler: Intel(R) C++ MSVC 1500 mode 1200
14:59:09:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE
14:59:09:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT
14:59:09:     Platform: win32 XP
14:59:09:         Bits: 32
14:59:09:         Mode: Release
14:59:09:******************************* System ********************************
14:59:09:          CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 5600+
14:59:09:       CPU ID: AuthenticAMD Family 15 Model 107 Stepping 2
14:59:09:         CPUs: 2
14:59:09:       Memory: 1.75GiB
14:59:09:  Free Memory: 855.25MiB
14:59:09:      Threads: WINDOWS_THREADS
14:59:09:   On Battery: false
14:59:09:   UTC offset: -3
14:59:09:          PID: 5172
14:59:09:          CWD: C:/Windows/system32
14:59:09:           OS: Windows Vista (TM) Business Service Pack 1
14:59:09:      OS Arch: X86
14:59:09:         GPUs: 1
14:59:09:        GPU 0: ATI:2 Radeon 3100 Graphics
14:59:09:         CUDA: Not detected
14:59:09:Win32 Service: true
14:59:09:***********************************************************************
14:59:09:<config>
14:59:09:  <!-- User Information -->
14:59:09:  <team v='216033'/>
14:59:09:  <user v='LDI_FCF_m33_p015184'/>
14:59:09:
14:59:09:  <!-- Folding Slots -->
14:59:09:</config>
14:59:09:Trying to access database...
14:59:09:Successfully acquired database lock
14:59:09:Enabled folding slot 00: READY smp:2
14:59:09:WU00:FS00:Connecting to assign3.stanford.edu:8080
14:59:10:WU00:FS00:Connecting to assign3.stanford.edu:8080
14:59:11:WU00:FS00:News: Welcome to Folding@Home
14:59:11:WU00:FS00:Assigned to work server 171.64.65.101
14:59:11:WU00:FS00:Requesting new work unit for slot 00: READY smp:2 from 171.64.65.101
14:59:11:WU00:FS00:Connecting to 171.64.65.101:8080
14:59:12:Server connection id=1 on 0.0.0.0:36330 from 127.0.0.1
14:59:12:WU00:FS00:Downloading 295.34KiB
14:59:14:WU00:FS00:Download complete
14:59:14:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:OK project:7600 run:44 clone:9 gen:1 core:0xa4 unit:0x00000900664f2dcd4dee8ac94166cf4e
14:59:14:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/x86/Core_a4.fah
14:59:14:WU00:FS00:Connecting to www.stanford.edu:80
14:59:14:ERROR:WU00:FS00:Exception: Failed to read stream
14:59:14:WU00:FS00:Downloading project 7600 description
14:59:14:WU00:FS00:Connecting to fah-web.stanford.edu:80
14:59:15:WU00:FS00:Project 7600 description downloaded successfully
15:00:14:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/x86/Core_a4.fah
15:00:14:WU00:FS00:Connecting to www.stanford.edu:80
15:00:14:ERROR:WU00:FS00:Exception: Failed to read stream
15:01:51:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/x86/Core_a4.fah
15:01:51:WU00:FS00:Connecting to www.stanford.edu:80
15:01:51:ERROR:WU00:FS00:Exception: Failed to read stream
15:04:28:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/x86/Core_a4.fah
15:04:28:WU00:FS00:Connecting to www.stanford.edu:80
15:04:28:ERROR:WU00:FS00:Exception: Failed to read stream

[schertt]

such a shame to see so many users get dead-ended by this problem with no solutions. Waste of a dedicated quad-core folding machine.

[7im]

I count 3 users so far. Let's not exagerate too much.

Not sure what happened in your setup, but looking at your config, it seems that something is missing... I don't see any folding slots.

10:03:42:<config>
10:03:42: <!-- User Information -->
10:03:42: <user v='schertt'/>
10:03:42:
10:03:42: <!-- Folding Slots -->
10:03:42:</config>


Uninstall the client, keeping your data. Then reinstall the client and let the installer add the slot or slots for you.

We should see something like smp=true and or gpu=true in the config.

[schertt]

Code: Select all

*********************** Log Started 2012-04-28T00:03:55Z ***********************
00:03:55:************************* Folding@home Client *************************
00:03:55:      Website: http://folding.stanford.edu/
00:03:55:    Copyright: (c) 2009-2012 Stanford University
00:03:55:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
00:03:55:         Args: --lifeline 5080 --command-port=36330
00:03:55:       Config: C:/Users/Owner/AppData/Roaming/FAHClient/config.xml
00:03:55:******************************** Build ********************************
00:03:55:      Version: 7.1.52
00:03:55:         Date: Mar 20 2012
00:03:55:         Time: 19:37:42
00:03:55:      SVN Rev: 3515
00:03:55:       Branch: fah/trunk/client
00:03:55:     Compiler: Intel(R) C++ MSVC 1500 mode 1200
00:03:55:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE
00:03:55:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT
00:03:55:     Platform: win32 XP
00:03:55:         Bits: 32
00:03:55:         Mode: Release
00:03:55:******************************* System ********************************
00:03:55:          CPU: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz
00:03:55:       CPU ID: GenuineIntel Family 6 Model 37 Stepping 5
00:03:55:         CPUs: 4
00:03:55:       Memory: 5.80GiB
00:03:55:  Free Memory: 3.50GiB
00:03:55:      Threads: WINDOWS_THREADS
00:03:55:   On Battery: false
00:03:55:   UTC offset: -5
00:03:55:          PID: 4140
00:03:55:          CWD: C:/Users/Owner/AppData/Roaming/FAHClient
00:03:55:           OS: Windows 7 Home Premium
00:03:55:      OS Arch: AMD64
00:03:55:         GPUs: 1
00:03:55:        GPU 0: NVIDIA:1 GT218 [ION]
00:03:55:         CUDA: 1.2
00:03:55:  CUDA Driver: 4000
00:03:55:Win32 Service: false
00:03:55:***********************************************************************
00:03:55:<config>
00:03:55:  <!-- User Information -->
00:03:55:  <passkey v='********************************'/>
00:03:55:  <user v='schertt'/>
00:03:55:
00:03:55:  <!-- Folding Slots -->
00:03:55:</config>
00:03:55:Trying to access database...
00:03:55:Successfully acquired database lock
00:03:55:Enabled folding slot 00: READY smp:4
00:03:55:WU00:FS00:Connecting to assign3.stanford.edu:8080
00:03:56:WU00:FS00:Connecting to assign3.stanford.edu:8080
00:03:56:WU00:FS00:News: Welcome to Folding@Home
00:03:56:WU00:FS00:Assigned to work server 171.64.65.75
00:03:56:WU00:FS00:Requesting new work unit for slot 00: READY smp:4 from 171.64.65.75
00:03:56:WU00:FS00:Connecting to 171.64.65.75:8080
00:03:57:WU00:FS00:Downloading 1.02MiB
00:03:58:Server connection id=1 on 0.0.0.0:36330 from 127.0.0.1
00:04:00:WU00:FS00:Download complete
00:04:00:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:OK project:10136 run:13 clone:1 gen:6 core:0xa3 unit:0x0000001d0a3b1e6f4f831eadd17a613c
00:04:01:WU00:FS00:Downloading core from http://www.stanford.edu/~pande/Win32/AMD64/Core_a3.fah
00:04:01:WU00:FS00:Connecting to www.stanford.edu:80
00:04:01:ERROR:WU00:FS00:Exception: Failed to connect to www.stanford.edu:80: The requested address is not valid in its context.
00:04:01:WU00:FS00:Downloading project 10136 description
00:04:01:WU00:FS00:Connecting to fah-web.stanford.edu:80
00:04:02:WU00:FS00:Project 10136 description downloaded successfully