win7: gpu/NVIDIA Bad platformId size

It seems that a lot of GPU problems revolve around specific versions of drivers. Though NVidia has their own support structure, you can often learn from information reported by others who fold.

Moderators: Site Moderators, FAHC Science Team

Bandersnatch
Posts: 12
Joined: Thu Apr 24, 2014 7:49 am

win7: gpu/NVIDIA Bad platformId size

Post by Bandersnatch »

Hi
Just checked if somebody faced this problem but all of it was about Ubuntu, and I run folding on Win7.
cpu works fine, but gpu permanently fails
GPUs: 1
GPU 0: NVIDIA:2 GF108 [GeForce GT 430]
CUDA: 2.1
CUDA Driver: 4020

Error log, rather havy, but informative, I hope:
-------------------------- -----------------
17:26:59:WU02:FS01:Starting
17:26:59:WU02:FS01:Running FahCore: d:\FoldingAt\insted/FAHCoreWrapper.exe d:/FoldingAt/cores/www.stanford.edu/~pande/Win32/AMD64/NVI ... ore_17.exe -dir 02 -suffix 01 -version 704 -lifeline 2700 -checkpoint 15 -gpu 0 -gpu-vendor nvidia
17:26:59:WU02:FS01:Started FahCore on PID 14188
17:26:59:WU02:FS01:Core PID:23952
17:26:59:WU02:FS01:FahCore 0x17 started
17:26:59:WU02:FS01:0x17:*********************** Log Started 2014-05-15T17:26:59Z ***********************
17:26:59:WU02:FS01:0x17:Project: 9406 (Run 629, Clone 0, Gen 5)
17:26:59:WU02:FS01:0x17:Unit: 0x0000000b0a3b1e5c533e3d68f2cb19a8
17:26:59:WU02:FS01:0x17:CPU: 0x00000000000000000000000000000000
17:26:59:WU02:FS01:0x17:Machine: 1
17:26:59:WU02:FS01:0x17:Reading tar file state.xml
17:27:00:WU02:FS01:0x17:Reading tar file system.xml
17:27:01:WU02:FS01:0x17:Reading tar file integrator.xml
17:27:01:WU02:FS01:0x17:Reading tar file core.xml
17:27:01:WU02:FS01:0x17:Digital signatures verified
17:27:01:WU02:FS01:0x17:Folding@home GPU core17
17:27:01:WU02:FS01:0x17:Version 0.0.52
17:27:01:WU02:FS01:0x17:ERROR:exception: Bad platformId size.
17:27:01:WU02:FS01:0x17:Saving result file logfile_01.txt
17:27:01:WU02:FS01:0x17:Saving result file log.txt
17:27:01:WU02:FS01:0x17:Folding@home Core Shutdown: BAD_WORK_UNIT
17:27:01:WARNING:WU02:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
17:27:01:WU02:FS01:Sending unit results: id:02 state:SEND error:FAULTY project:9406 run:629 clone:0 gen:5 core:0x17 unit:0x0000000b0a3b1e5c533e3d68f2cb19a8
17:27:01:WU02:FS01:Uploading 1.84KiB to 171.64.65.56
17:27:01:WU02:FS01:Connecting to localhost:9999
17:27:02:WU02:FS01:Upload complete
17:27:02:WU02:FS01:Server responded WORK_ACK (400)
17:27:02:WU02:FS01:Cleaning up
P5-133XL
Posts: 2948
Joined: Sun Dec 02, 2007 4:36 am
Hardware configuration: Machine #1:

Intel Q9450; 2x2GB=8GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460; Windows Server 2008 X64 (SP1).

Machine #2:

Intel Q6600; 2x2GB=4GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460 video card; Windows 7 X64.

Machine 3:

Dell Dimension 8400, 3.2GHz P4 4x512GB Ram, Video card GTX 460, Windows 7 X32

I am currently folding just on the 5x GTX 460's for aprox. 70K PPD
Location: Salem. OR USA

Re: win7: gpu/NVIDIA Bad platformId size

Post by P5-133XL »

What video driver version are your running and did you get it from Nvidia? Older drivers and drivers not gotten from Nvidia (i.e. OEM) often do not contain the OpenCL drivers which are required to run Core_17.
Image
Bandersnatch
Posts: 12
Joined: Thu Apr 24, 2014 7:49 am

Re: win7: gpu/NVIDIA Bad platformId size

Post by Bandersnatch »

NVIDIA GeForce GT 430
2/9/2012, driver 8.17.12.9573
P5-133XL
Posts: 2948
Joined: Sun Dec 02, 2007 4:36 am
Hardware configuration: Machine #1:

Intel Q9450; 2x2GB=8GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460; Windows Server 2008 X64 (SP1).

Machine #2:

Intel Q6600; 2x2GB=4GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460 video card; Windows 7 X64.

Machine 3:

Dell Dimension 8400, 3.2GHz P4 4x512GB Ram, Video card GTX 460, Windows 7 X32

I am currently folding just on the 5x GTX 460's for aprox. 70K PPD
Location: Salem. OR USA

Re: win7: gpu/NVIDIA Bad platformId size

Post by P5-133XL »

That driver should be recent enough to contain the OpenCL drivers but it still seems to be having problems with OpenCL. Did you get it directly from Nvidia? I think I would DL new drivers and install them.
Image
Bandersnatch
Posts: 12
Joined: Thu Apr 24, 2014 7:49 am

Re: win7: gpu/NVIDIA Bad platformId size

Post by Bandersnatch »

just tried running driver update, the driver is already up to date
7im
Posts: 10189
Joined: Thu Nov 29, 2007 4:30 pm
Hardware configuration: Intel i7-4770K @ 4.5 GHz, 16 GB DDR3-2133 Corsair Vengence (black/red), EVGA GTX 760 @ 1200 MHz, on an Asus Maximus VI Hero MB (black/red), in a blacked out Antec P280 Tower, with a Xigmatek Night Hawk (black) HSF, Seasonic 760w Platinum (black case, sleeves, wires), 4 SilenX 120mm Case fans with silicon fan gaskets and silicon mounts (all black), a 512GB Samsung SSD (black), and a 2TB Black Western Digital HD (silver/black).
Location: Arizona
Contact:

Re: win7: gpu/NVIDIA Bad platformId size

Post by 7im »

No. Download the driver from nvidia web site. Not the driver updater.

Download nothing newer than 327.xx, or the GPU will run slow, but P5 is right, you do need a 3xx.xx series driver, and you are only at 295.73.
How to provide enough information to get helpful support
Tell me and I forget. Teach me and I remember. Involve me and I learn.
Bandersnatch
Posts: 12
Joined: Thu Apr 24, 2014 7:49 am

Re: win7: gpu/NVIDIA Bad platformId size

Post by Bandersnatch »

which one of it could be a best choce - just the newest one, or something more specific? -

GeForce 327.23 Driver WHQL 327.23 September 19, 2013
GeForce 320.49 Driver WHQL 320.49 July 1, 2013
GeForce 320.18 Driver WHQL 320.18 May 23, 2013
GeForce 314.22 Driver WHQL 314.22 March 25, 2013
GeForce 314.07 Driver WHQL 314.07 February 18, 2013
GeForce 310.90 Driver WHQL 310.90 January 5, 2013
GeForce 310.70 Driver WHQL 310.70 December 17, 2012
GeForce 306.97 Driver WHQL 306.97 October 10, 2012
GeForce 306.23 Driver WHQL 306.23 September 13, 2012
GeForce 301.42 Driver WHQL
P5-133XL
Posts: 2948
Joined: Sun Dec 02, 2007 4:36 am
Hardware configuration: Machine #1:

Intel Q9450; 2x2GB=8GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460; Windows Server 2008 X64 (SP1).

Machine #2:

Intel Q6600; 2x2GB=4GB Ram; Gigabyte GA-X48-DS4 Motherboard; PC Power and Cooling Q750 PS; 2x GTX 460 video card; Windows 7 X64.

Machine 3:

Dell Dimension 8400, 3.2GHz P4 4x512GB Ram, Video card GTX 460, Windows 7 X32

I am currently folding just on the 5x GTX 460's for aprox. 70K PPD
Location: Salem. OR USA

Re: win7: gpu/NVIDIA Bad platformId size

Post by P5-133XL »

I've personally used 327.23, 314.??, 306.97 and they all worked fine for my GTX 580's and GTX 460's.
Image
davidcoton
Posts: 1102
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: win7: gpu/NVIDIA Bad platformId size

Post by davidcoton »

Bandersnatch wrote:which one of it could be a best choce - just the newest one, or something more specific? -
...
Try 327.23. Anything newer will cause slow running on your card, but I don't recall any bad reports for 327.

David
Image
Bandersnatch
Posts: 12
Joined: Thu Apr 24, 2014 7:49 am

Re: win7: gpu/NVIDIA Bad platformId size

Post by Bandersnatch »

Is there anything else I can do, or just updating driver?
7im
Posts: 10189
Joined: Thu Nov 29, 2007 4:30 pm
Hardware configuration: Intel i7-4770K @ 4.5 GHz, 16 GB DDR3-2133 Corsair Vengence (black/red), EVGA GTX 760 @ 1200 MHz, on an Asus Maximus VI Hero MB (black/red), in a blacked out Antec P280 Tower, with a Xigmatek Night Hawk (black) HSF, Seasonic 760w Platinum (black case, sleeves, wires), 4 SilenX 120mm Case fans with silicon fan gaskets and silicon mounts (all black), a 512GB Samsung SSD (black), and a 2TB Black Western Digital HD (silver/black).
Location: Arizona
Contact:

Re: win7: gpu/NVIDIA Bad platformId size

Post by 7im »

Driver update is first and only thing to do when there is Bad PlatformID error.

Install the 327.23 driver from NV as 3 of us have recommended now, please.
How to provide enough information to get helpful support
Tell me and I forget. Teach me and I remember. Involve me and I learn.
Bandersnatch
Posts: 12
Joined: Thu Apr 24, 2014 7:49 am

Re: win7: gpu/NVIDIA Bad platformId size

Post by Bandersnatch »

Just tried 320.49 - installer refused - "did not find compatible graphic hardware".
Same about 327.23
Bandersnatch
Posts: 12
Joined: Thu Apr 24, 2014 7:49 am

Re: win7: gpu/NVIDIA Bad platformId size

Post by Bandersnatch »

may be any earlier?
bollix47
Posts: 2942
Joined: Sun Dec 02, 2007 5:04 am
Location: Canada

Re: win7: gpu/NVIDIA Bad platformId size

Post by bollix47 »

The 327.23 drivers from Nvidia should work fine on Win7 with a GT 430. Try running the driver installer again (with FAHClient shut down) and this time select the Custom install. Remove the check beside all but the graphic drivers and check the box below that says something like "perform a clean install".
Image
7im
Posts: 10189
Joined: Thu Nov 29, 2007 4:30 pm
Hardware configuration: Intel i7-4770K @ 4.5 GHz, 16 GB DDR3-2133 Corsair Vengence (black/red), EVGA GTX 760 @ 1200 MHz, on an Asus Maximus VI Hero MB (black/red), in a blacked out Antec P280 Tower, with a Xigmatek Night Hawk (black) HSF, Seasonic 760w Platinum (black case, sleeves, wires), 4 SilenX 120mm Case fans with silicon fan gaskets and silicon mounts (all black), a 512GB Samsung SSD (black), and a 2TB Black Western Digital HD (silver/black).
Location: Arizona
Contact:

Re: win7: gpu/NVIDIA Bad platformId size

Post by 7im »

You may need to uninstall the old drivers, reboot, use a driver cleaner, and then install the new drivers.

I know it works because I have a GT 430 myself.
How to provide enough information to get helpful support
Tell me and I forget. Teach me and I remember. Involve me and I learn.
Post Reply