FaHCore_21.exe has stopped working - GTX970, ver. 384.94

It seems that a lot of GPU problems revolve around specific versions of drivers. Though NVidia has their own support structure, you can often learn from information reported by others who fold.

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FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby matitaccia » Mon Aug 28, 2017 6:23 am

Dear all,

I have noticed that every now and then the GPU slot stops working. The error message I get from Windows 7 64 bit is the following one.

Sadly I don't have a copy of the pertinent log to share with you, my bad (I have deleted the log having the error in it): still, to my eyes, the log wasn't that helpful either, it was just confirming what it was already obvious i.e. that the application crashed.

If this is mandatory in order to proceed with the research I'll just have to wait until the same error represents itself (every two, three days?!).

I have been thinking that a possible culprit could be the NVIDIA driver, but I'm not entirely sure: currently I have version 384.94 installed. I have read in old messages that some versions are performing better, but I haven't read about stability issues. This is why I'm worried that it might be something else.

The graphic card is not overclocked and is running at 1152 MhZ defined as base frequency by Gainward.

The CPU is not overclocked either, it is an Intel I5 4670@3.40GHz.

Please let me know if someone has some ideas.

Thank you very much and best regards,

matitaccia
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby foldy » Mon Aug 28, 2017 10:49 am

I guess it is a CPU or RAM issue because if GPU or driver get an error then FahCore does not crash. Can you check your RAM and CPU using Windows Memory Diagnostic and IntelBurnTest each running for 1 hour?
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby matitaccia » Mon Aug 28, 2017 12:05 pm

Hello Foldy,

thank you very much for your answer.

If I manage I will perform the test already tonight and revert back to you.

matitaccia
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby bruce » Mon Aug 28, 2017 8:13 pm

Are you leaving FAHControl running 24x7? It has a known memory leak so we recommend you shut it down when you're not actually using it.

I've gotten that same error a few times and don't have a clue what else might be going on.
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby matitaccia » Tue Aug 29, 2017 9:14 am

Dear all,

yesterday I managed to perfom some tests as suggested: no errors were found. This relieves me.

Are you leaving FAHControl running 24x7? It has a known memory leak so we recommend you shut it down when you're not actually using it.

I've gotten that same error a few times and don't have a clue what else might be going on.


Yes, I do leave it open the whole time. As you suggest I'm now going to keep it closed when not in use and hopefully it won't happen anymore. If this is the case I'm going to have a huge increment in PPD and smoke my teammates! :-D

As per now I have seen that the problem presents itself every two/three days. Let's see what happens in the near future and hope for the best.

Thank you all,

matitaccia
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby matitaccia » Sun Sep 03, 2017 4:28 pm

Dear all,

sadly the error happened again.

Here a copy of the log:

Code: Select all
19:03:50:ERROR:WU00:FS01:Exception: Server did not assign work unit
******************************* Date: 2017-09-02 *******************************
******************************* Date: 2017-09-03 *******************************
******************************* Date: 2017-09-03 *******************************
16:14:13:WARNING:WU02:FS01:FahCore returned an unknown error code which probably indicates that it crashed
16:14:13:WARNING:WU02:FS01:FahCore returned: UNKNOWN_ENUM (-1073740940 = 0xc0000374)
******************************* Date: 2017-09-03 *******************************


Or, if you like the extended version:

Code: Select all
******************************* Date: 2017-09-03 *******************************
04:23:42:WU01:FS00:0xa7:Completed 1550000 out of 2500000 steps (62%)
04:25:44:WU01:FS00:0xa7:Completed 1575000 out of 2500000 steps (63%)
04:27:46:WU01:FS00:0xa7:Completed 1600000 out of 2500000 steps (64%)
04:29:47:WU01:FS00:0xa7:Completed 1625000 out of 2500000 steps (65%)
04:31:49:WU01:FS00:0xa7:Completed 1650000 out of 2500000 steps (66%)
04:33:51:WU01:FS00:0xa7:Completed 1675000 out of 2500000 steps (67%)
04:35:54:WU01:FS00:0xa7:Completed 1700000 out of 2500000 steps (68%)
04:37:56:WU01:FS00:0xa7:Completed 1725000 out of 2500000 steps (69%)
04:39:58:WU01:FS00:0xa7:Completed 1750000 out of 2500000 steps (70%)
04:42:00:WU01:FS00:0xa7:Completed 1775000 out of 2500000 steps (71%)
04:44:03:WU01:FS00:0xa7:Completed 1800000 out of 2500000 steps (72%)
04:46:05:WU01:FS00:0xa7:Completed 1825000 out of 2500000 steps (73%)
04:48:07:WU01:FS00:0xa7:Completed 1850000 out of 2500000 steps (74%)
04:50:09:WU01:FS00:0xa7:Completed 1875000 out of 2500000 steps (75%)
04:52:11:WU01:FS00:0xa7:Completed 1900000 out of 2500000 steps (76%)
04:54:13:WU01:FS00:0xa7:Completed 1925000 out of 2500000 steps (77%)
04:56:15:WU01:FS00:0xa7:Completed 1950000 out of 2500000 steps (78%)
04:58:17:WU01:FS00:0xa7:Completed 1975000 out of 2500000 steps (79%)
05:00:19:WU01:FS00:0xa7:Completed 2000000 out of 2500000 steps (80%)
05:02:21:WU01:FS00:0xa7:Completed 2025000 out of 2500000 steps (81%)
05:04:23:WU01:FS00:0xa7:Completed 2050000 out of 2500000 steps (82%)
05:06:25:WU01:FS00:0xa7:Completed 2075000 out of 2500000 steps (83%)
05:08:28:WU01:FS00:0xa7:Completed 2100000 out of 2500000 steps (84%)
05:10:30:WU01:FS00:0xa7:Completed 2125000 out of 2500000 steps (85%)
05:12:32:WU01:FS00:0xa7:Completed 2150000 out of 2500000 steps (86%)
05:14:34:WU01:FS00:0xa7:Completed 2175000 out of 2500000 steps (87%)
05:16:37:WU01:FS00:0xa7:Completed 2200000 out of 2500000 steps (88%)
05:18:39:WU01:FS00:0xa7:Completed 2225000 out of 2500000 steps (89%)
05:20:41:WU01:FS00:0xa7:Completed 2250000 out of 2500000 steps (90%)
05:22:43:WU01:FS00:0xa7:Completed 2275000 out of 2500000 steps (91%)
05:24:46:WU01:FS00:0xa7:Completed 2300000 out of 2500000 steps (92%)
05:26:48:WU01:FS00:0xa7:Completed 2325000 out of 2500000 steps (93%)
05:28:50:WU01:FS00:0xa7:Completed 2350000 out of 2500000 steps (94%)
05:30:52:WU01:FS00:0xa7:Completed 2375000 out of 2500000 steps (95%)
05:32:54:WU01:FS00:0xa7:Completed 2400000 out of 2500000 steps (96%)
05:34:56:WU01:FS00:0xa7:Completed 2425000 out of 2500000 steps (97%)
05:36:59:WU01:FS00:0xa7:Completed 2450000 out of 2500000 steps (98%)
05:39:01:WU01:FS00:0xa7:Completed 2475000 out of 2500000 steps (99%)
05:39:03:WU00:FS00:Connecting to 171.67.108.45:8080
05:39:04:WU00:FS00:Assigned to work server 134.139.52.3
05:39:04:WU00:FS00:Requesting new work unit for slot 00: RUNNING cpu:3 from 134.139.52.3
05:39:04:WU00:FS00:Connecting to 134.139.52.3:8080
05:39:05:WU00:FS00:Downloading 4.14MiB
05:39:07:WU00:FS00:Download complete
05:39:07:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:8220 run:7 clone:29 gen:30 core:0xa7 unit:0x00000029868b340358ed3b78dfcb3831
05:41:03:WU01:FS00:0xa7:Completed 2500000 out of 2500000 steps (100%)
05:41:04:WU01:FS00:0xa7:Saving result file ..\logfile_01.txt
05:41:04:WU01:FS00:0xa7:Saving result file frame76.trr
05:41:04:WU01:FS00:0xa7:Saving result file md.log
05:41:04:WU01:FS00:0xa7:Saving result file science.log
05:41:04:WU01:FS00:0xa7:Saving result file traj_comp.xtc
05:41:04:WU01:FS00:0xa7:Folding@home Core Shutdown: FINISHED_UNIT
05:41:05:WU01:FS00:FahCore returned: FINISHED_UNIT (100 = 0x64)
05:41:05:WU01:FS00:Sending unit results: id:01 state:SEND error:NO_ERROR project:13720 run:21 clone:15 gen:76 core:0xa7 unit:0x000000580002894b58fd97c9ed5d315f
05:41:05:WU01:FS00:Uploading 4.26MiB to 155.247.166.219
05:41:05:WU01:FS00:Connecting to 155.247.166.219:8080
05:41:05:WU00:FS00:Starting
05:41:05:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/matih/AppData/Roaming/FAHClient/cores/fahwebx.stanford.edu/cores/Win32/AMD64/AVX/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 704 -lifeline 3704 -checkpoint 15 -np 3
05:41:05:WU00:FS00:Started FahCore on PID 4620
05:41:05:WU00:FS00:Core PID:3888
05:41:05:WU00:FS00:FahCore 0xa7 started
05:41:05:WU00:FS00:0xa7:*********************** Log Started 2017-09-03T05:41:05Z ***********************
05:41:05:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
05:41:05:WU00:FS00:0xa7:       Type: 0xa7
05:41:05:WU00:FS00:0xa7:       Core: Gromacs
05:41:05:WU00:FS00:0xa7:    Website: http://folding.stanford.edu/
05:41:05:WU00:FS00:0xa7:  Copyright: (c) 2009-2016 Stanford University
05:41:05:WU00:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
05:41:05:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 704 -lifeline 4620 -checkpoint 15 -np 3
05:41:05:WU00:FS00:0xa7:     Config: <none>
05:41:05:WU00:FS00:0xa7:************************************ Build *************************************
05:41:05:WU00:FS00:0xa7:    Version: 0.0.11
05:41:05:WU00:FS00:0xa7:       Date: Sep 21 2016
05:41:05:WU00:FS00:0xa7:       Time: 01:43:48
05:41:05:WU00:FS00:0xa7: Repository: Git
05:41:05:WU00:FS00:0xa7:   Revision: 957bd90e68d95ddcf1594dc15ff6c64cc4555146
05:41:05:WU00:FS00:0xa7:     Branch: master
05:41:05:WU00:FS00:0xa7:   Compiler: GNU 4.2.1 Compatible Clang 3.9.0 (trunk 274080)
05:41:05:WU00:FS00:0xa7:    Options: -std=gnu++98 -O3 -funroll-loops -ffast-math -mfpmath=sse
05:41:05:WU00:FS00:0xa7:             -fno-unsafe-math-optimizations -msse2 -I/mingw64/include
05:41:05:WU00:FS00:0xa7:             -Wno-inconsistent-dllimport -Wno-parentheses-equality
05:41:05:WU00:FS00:0xa7:             -Wno-deprecated-register -Wno-unused-local-typedef
05:41:05:WU00:FS00:0xa7:   Platform: linux2 4.6.0-1-amd64
05:41:05:WU00:FS00:0xa7:       Bits: 64
05:41:05:WU00:FS00:0xa7:       Mode: Release
05:41:05:WU00:FS00:0xa7:       SIMD: avx_256
05:41:05:WU00:FS00:0xa7:************************************ System ************************************
05:41:05:WU00:FS00:0xa7:        CPU: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz
05:41:05:WU00:FS00:0xa7:     CPU ID: GenuineIntel Family 6 Model 60 Stepping 3
05:41:05:WU00:FS00:0xa7:       CPUs: 4
05:41:05:WU00:FS00:0xa7:     Memory: 15.94GiB
05:41:05:WU00:FS00:0xa7:Free Memory: 11.63GiB
05:41:05:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
05:41:05:WU00:FS00:0xa7: OS Version: 6.1
05:41:05:WU00:FS00:0xa7:Has Battery: false
05:41:05:WU00:FS00:0xa7: On Battery: false
05:41:05:WU00:FS00:0xa7: UTC Offset: 2
05:41:05:WU00:FS00:0xa7:        PID: 3888
05:41:05:WU00:FS00:0xa7:        CWD: C:\Users\matih\AppData\Roaming\FAHClient\work
05:41:05:WU00:FS00:0xa7:         OS: Windows 7 Ultimate Service Pack 1
05:41:05:WU00:FS00:0xa7:    OS Arch: AMD64
05:41:05:WU00:FS00:0xa7:********************************************************************************
05:41:05:WU00:FS00:0xa7:Project: 8220 (Run 7, Clone 29, Gen 30)
05:41:05:WU00:FS00:0xa7:Unit: 0x00000029868b340358ed3b78dfcb3831
05:41:05:WU00:FS00:0xa7:Reading tar file core.xml
05:41:05:WU00:FS00:0xa7:Reading tar file frame30.tpr
05:41:05:WU00:FS00:0xa7:Digital signatures verified
05:41:05:WU00:FS00:0xa7:Calling: mdrun -cpo frame30.cpt -s frame30.tpr -x frame30.xtc -e frame30.edr -cpi frame30.cpt -cpt 15 -nt 3
05:41:06:WU00:FS00:0xa7:Steps: first=15000000 total=500000
05:41:06:WU00:FS00:0xa7:Completed 1 out of 500000 steps (0%)
05:41:11:WU01:FS00:Upload 11.75%
05:41:17:WU01:FS00:Upload 24.96%
05:41:23:WU01:FS00:Upload 38.18%
05:41:29:WU01:FS00:Upload 51.39%
05:41:35:WU01:FS00:Upload 64.61%
05:41:41:WU01:FS00:Upload 77.82%
05:41:47:WU01:FS00:Upload 91.04%
05:41:52:WU01:FS00:Upload complete
05:41:52:WU01:FS00:Server responded WORK_ACK (400)
05:41:52:WU01:FS00:Final credit estimate, 3632.00 points
05:41:52:WU01:FS00:Cleaning up
05:43:03:WU00:FS00:0xa7:Completed 5000 out of 500000 steps (1%)
05:44:59:WU00:FS00:0xa7:Completed 10000 out of 500000 steps (2%)
05:46:55:WU00:FS00:0xa7:Completed 15000 out of 500000 steps (3%)
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05:50:47:WU00:FS00:0xa7:Completed 25000 out of 500000 steps (5%)
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08:53:06:WU01:FS00:Connecting to 171.67.108.45:8080
08:53:07:WU01:FS00:Assigned to work server 128.252.203.4
08:53:07:WU01:FS00:Requesting new work unit for slot 00: RUNNING cpu:3 from 128.252.203.4
08:53:07:WU01:FS00:Connecting to 128.252.203.4:8080
08:53:08:WU01:FS00:Downloading 6.83MiB
08:53:10:WU01:FS00:Download complete
08:53:10:WU01:FS00:Received Unit: id:01 state:DOWNLOAD error:NO_ERROR project:13805 run:0 clone:1320 gen:65 core:0xa7 unit:0x0000005580fccb045907bc049079bcaf
08:55:01:WU00:FS00:0xa7:Completed 500000 out of 500000 steps (100%)
08:55:02:WU00:FS00:0xa7:Saving result file ..\logfile_01.txt
08:55:02:WU00:FS00:0xa7:Saving result file frame30.cpt
08:55:02:WU00:FS00:0xa7:Saving result file frame30.edr
08:55:02:WU00:FS00:0xa7:Saving result file frame30.xtc
08:55:02:WU00:FS00:0xa7:Saving result file frame30_prev.cpt
08:55:02:WU00:FS00:0xa7:Saving result file science.log
08:55:02:WU00:FS00:0xa7:Folding@home Core Shutdown: FINISHED_UNIT
08:55:03:WU00:FS00:FahCore returned: FINISHED_UNIT (100 = 0x64)
08:55:03:WU00:FS00:Sending unit results: id:00 state:SEND error:NO_ERROR project:8220 run:7 clone:29 gen:30 core:0xa7 unit:0x00000029868b340358ed3b78dfcb3831
08:55:03:WU00:FS00:Uploading 6.18MiB to 134.139.52.3
08:55:03:WU00:FS00:Connecting to 134.139.52.3:8080
08:55:03:WU01:FS00:Starting
08:55:03:WU01:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/matih/AppData/Roaming/FAHClient/cores/fahwebx.stanford.edu/cores/Win32/AMD64/AVX/Core_a7.fah/FahCore_a7.exe -dir 01 -suffix 01 -version 704 -lifeline 3704 -checkpoint 15 -np 3
08:55:03:WU01:FS00:Started FahCore on PID 1300
08:55:03:WU01:FS00:Core PID:6660
08:55:03:WU01:FS00:FahCore 0xa7 started
08:55:03:WU01:FS00:0xa7:*********************** Log Started 2017-09-03T08:55:03Z ***********************
08:55:03:WU01:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
08:55:03:WU01:FS00:0xa7:       Type: 0xa7
08:55:03:WU01:FS00:0xa7:       Core: Gromacs
08:55:03:WU01:FS00:0xa7:    Website: http://folding.stanford.edu/
08:55:03:WU01:FS00:0xa7:  Copyright: (c) 2009-2016 Stanford University
08:55:03:WU01:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
08:55:03:WU01:FS00:0xa7:       Args: -dir 01 -suffix 01 -version 704 -lifeline 1300 -checkpoint 15 -np 3
08:55:03:WU01:FS00:0xa7:     Config: <none>
08:55:03:WU01:FS00:0xa7:************************************ Build *************************************
08:55:03:WU01:FS00:0xa7:    Version: 0.0.11
08:55:03:WU01:FS00:0xa7:       Date: Sep 21 2016
08:55:03:WU01:FS00:0xa7:       Time: 01:43:48
08:55:03:WU01:FS00:0xa7: Repository: Git
08:55:03:WU01:FS00:0xa7:   Revision: 957bd90e68d95ddcf1594dc15ff6c64cc4555146
08:55:03:WU01:FS00:0xa7:     Branch: master
08:55:03:WU01:FS00:0xa7:   Compiler: GNU 4.2.1 Compatible Clang 3.9.0 (trunk 274080)
08:55:03:WU01:FS00:0xa7:    Options: -std=gnu++98 -O3 -funroll-loops -ffast-math -mfpmath=sse
08:55:03:WU01:FS00:0xa7:             -fno-unsafe-math-optimizations -msse2 -I/mingw64/include
08:55:03:WU01:FS00:0xa7:             -Wno-inconsistent-dllimport -Wno-parentheses-equality
08:55:03:WU01:FS00:0xa7:             -Wno-deprecated-register -Wno-unused-local-typedef
08:55:03:WU01:FS00:0xa7:   Platform: linux2 4.6.0-1-amd64
08:55:03:WU01:FS00:0xa7:       Bits: 64
08:55:03:WU01:FS00:0xa7:       Mode: Release
08:55:03:WU01:FS00:0xa7:       SIMD: avx_256
08:55:03:WU01:FS00:0xa7:************************************ System ************************************
08:55:03:WU01:FS00:0xa7:        CPU: Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz
08:55:03:WU01:FS00:0xa7:     CPU ID: GenuineIntel Family 6 Model 60 Stepping 3
08:55:03:WU01:FS00:0xa7:       CPUs: 4
08:55:03:WU01:FS00:0xa7:     Memory: 15.94GiB
08:55:03:WU01:FS00:0xa7:Free Memory: 11.64GiB
08:55:03:WU01:FS00:0xa7:    Threads: WINDOWS_THREADS
08:55:03:WU01:FS00:0xa7: OS Version: 6.1
08:55:03:WU01:FS00:0xa7:Has Battery: false
08:55:03:WU01:FS00:0xa7: On Battery: false
08:55:03:WU01:FS00:0xa7: UTC Offset: 2
08:55:03:WU01:FS00:0xa7:        PID: 6660
08:55:03:WU01:FS00:0xa7:        CWD: C:\Users\matih\AppData\Roaming\FAHClient\work
08:55:03:WU01:FS00:0xa7:         OS: Windows 7 Ultimate Service Pack 1
08:55:03:WU01:FS00:0xa7:    OS Arch: AMD64
08:55:03:WU01:FS00:0xa7:********************************************************************************
08:55:03:WU01:FS00:0xa7:Project: 13805 (Run 0, Clone 1320, Gen 65)
08:55:03:WU01:FS00:0xa7:Unit: 0x0000005580fccb045907bc049079bcaf
08:55:03:WU01:FS00:0xa7:Reading tar file core.xml
08:55:03:WU01:FS00:0xa7:Reading tar file frame65.tpr
08:55:03:WU01:FS00:0xa7:Digital signatures verified
08:55:03:WU01:FS00:0xa7:Calling: mdrun -s frame65.tpr -o frame65.trr -x frame65.xtc -cpt 15 -nt 3
08:55:03:WU01:FS00:0xa7:Steps: first=16250000 total=250000
08:55:05:WU01:FS00:0xa7:Completed 1 out of 250000 steps (0%)
08:55:09:WU00:FS00:Upload 6.07%
08:55:15:WU00:FS00:Upload 13.15%
08:55:21:WU00:FS00:Upload 19.21%
08:55:27:WU00:FS00:Upload 26.29%
08:55:33:WU00:FS00:Upload 32.36%
08:55:39:WU00:FS00:Upload 38.43%
08:55:45:WU00:FS00:Upload 45.50%
08:55:51:WU00:FS00:Upload 51.57%
08:55:57:WU00:FS00:Upload 58.65%
08:56:03:WU00:FS00:Upload 64.72%
08:56:09:WU00:FS00:Upload 70.79%
08:56:15:WU00:FS00:Upload 77.86%
08:56:21:WU00:FS00:Upload 83.93%
08:56:27:WU00:FS00:Upload 91.01%
08:56:33:WU00:FS00:Upload 97.08%
08:56:36:WU00:FS00:Upload complete
08:56:36:WU00:FS00:Server responded WORK_ACK (400)
08:56:36:WU00:FS00:Final credit estimate, 5380.00 points
08:56:36:WU00:FS00:Cleaning up
09:00:06:WU01:FS00:0xa7:Completed 2500 out of 250000 steps (1%)
09:05:06:WU01:FS00:0xa7:Completed 5000 out of 250000 steps (2%)
09:10:08:WU01:FS00:0xa7:Completed 7500 out of 250000 steps (3%)
09:15:09:WU01:FS00:0xa7:Completed 10000 out of 250000 steps (4%)
09:20:10:WU01:FS00:0xa7:Completed 12500 out of 250000 steps (5%)
09:25:11:WU01:FS00:0xa7:Completed 15000 out of 250000 steps (6%)
09:30:12:WU01:FS00:0xa7:Completed 17500 out of 250000 steps (7%)
09:35:13:WU01:FS00:0xa7:Completed 20000 out of 250000 steps (8%)
09:40:15:WU01:FS00:0xa7:Completed 22500 out of 250000 steps (9%)
09:45:16:WU01:FS00:0xa7:Completed 25000 out of 250000 steps (10%)
09:50:17:WU01:FS00:0xa7:Completed 27500 out of 250000 steps (11%)
09:55:18:WU01:FS00:0xa7:Completed 30000 out of 250000 steps (12%)
10:00:19:WU01:FS00:0xa7:Completed 32500 out of 250000 steps (13%)
10:05:20:WU01:FS00:0xa7:Completed 35000 out of 250000 steps (14%)
10:10:21:WU01:FS00:0xa7:Completed 37500 out of 250000 steps (15%)
10:15:22:WU01:FS00:0xa7:Completed 40000 out of 250000 steps (16%)
10:20:23:WU01:FS00:0xa7:Completed 42500 out of 250000 steps (17%)
******************************* Date: 2017-09-03 *******************************
10:25:24:WU01:FS00:0xa7:Completed 45000 out of 250000 steps (18%)
10:30:25:WU01:FS00:0xa7:Completed 47500 out of 250000 steps (19%)
10:35:25:WU01:FS00:0xa7:Completed 50000 out of 250000 steps (20%)
10:40:27:WU01:FS00:0xa7:Completed 52500 out of 250000 steps (21%)
10:45:28:WU01:FS00:0xa7:Completed 55000 out of 250000 steps (22%)
10:50:30:WU01:FS00:0xa7:Completed 57500 out of 250000 steps (23%)
10:55:31:WU01:FS00:0xa7:Completed 60000 out of 250000 steps (24%)
11:00:32:WU01:FS00:0xa7:Completed 62500 out of 250000 steps (25%)
11:05:33:WU01:FS00:0xa7:Completed 65000 out of 250000 steps (26%)
11:10:36:WU01:FS00:0xa7:Completed 67500 out of 250000 steps (27%)
11:15:37:WU01:FS00:0xa7:Completed 70000 out of 250000 steps (28%)
11:20:39:WU01:FS00:0xa7:Completed 72500 out of 250000 steps (29%)
11:25:40:WU01:FS00:0xa7:Completed 75000 out of 250000 steps (30%)
11:30:41:WU01:FS00:0xa7:Completed 77500 out of 250000 steps (31%)
11:35:42:WU01:FS00:0xa7:Completed 80000 out of 250000 steps (32%)
11:40:43:WU01:FS00:0xa7:Completed 82500 out of 250000 steps (33%)
11:45:44:WU01:FS00:0xa7:Completed 85000 out of 250000 steps (34%)
11:50:46:WU01:FS00:0xa7:Completed 87500 out of 250000 steps (35%)
11:55:48:WU01:FS00:0xa7:Completed 90000 out of 250000 steps (36%)
12:00:50:WU01:FS00:0xa7:Completed 92500 out of 250000 steps (37%)
12:05:52:WU01:FS00:0xa7:Completed 95000 out of 250000 steps (38%)
12:10:54:WU01:FS00:0xa7:Completed 97500 out of 250000 steps (39%)
12:15:56:WU01:FS00:0xa7:Completed 100000 out of 250000 steps (40%)
12:20:57:WU01:FS00:0xa7:Completed 102500 out of 250000 steps (41%)
12:25:53:WU01:FS00:0xa7:Completed 105000 out of 250000 steps (42%)
12:30:48:WU01:FS00:0xa7:Completed 107500 out of 250000 steps (43%)
12:35:44:WU01:FS00:0xa7:Completed 110000 out of 250000 steps (44%)
12:40:39:WU01:FS00:0xa7:Completed 112500 out of 250000 steps (45%)
12:45:34:WU01:FS00:0xa7:Completed 115000 out of 250000 steps (46%)
12:50:29:WU01:FS00:0xa7:Completed 117500 out of 250000 steps (47%)
12:55:25:WU01:FS00:0xa7:Completed 120000 out of 250000 steps (48%)
13:00:20:WU01:FS00:0xa7:Completed 122500 out of 250000 steps (49%)
13:05:15:WU01:FS00:0xa7:Completed 125000 out of 250000 steps (50%)
13:10:11:WU01:FS00:0xa7:Completed 127500 out of 250000 steps (51%)
13:15:06:WU01:FS00:0xa7:Completed 130000 out of 250000 steps (52%)
13:20:01:WU01:FS00:0xa7:Completed 132500 out of 250000 steps (53%)
13:24:56:WU01:FS00:0xa7:Completed 135000 out of 250000 steps (54%)
13:29:52:WU01:FS00:0xa7:Completed 137500 out of 250000 steps (55%)
13:34:47:WU01:FS00:0xa7:Completed 140000 out of 250000 steps (56%)
13:39:42:WU01:FS00:0xa7:Completed 142500 out of 250000 steps (57%)
13:44:38:WU01:FS00:0xa7:Completed 145000 out of 250000 steps (58%)
13:49:33:WU01:FS00:0xa7:Completed 147500 out of 250000 steps (59%)
13:54:29:WU01:FS00:0xa7:Completed 150000 out of 250000 steps (60%)
13:59:24:WU01:FS00:0xa7:Completed 152500 out of 250000 steps (61%)
14:04:19:WU01:FS00:0xa7:Completed 155000 out of 250000 steps (62%)
14:09:14:WU01:FS00:0xa7:Completed 157500 out of 250000 steps (63%)
14:14:10:WU01:FS00:0xa7:Completed 160000 out of 250000 steps (64%)
14:19:05:WU01:FS00:0xa7:Completed 162500 out of 250000 steps (65%)
14:24:00:WU01:FS00:0xa7:Completed 165000 out of 250000 steps (66%)
14:28:55:WU01:FS00:0xa7:Completed 167500 out of 250000 steps (67%)
14:33:50:WU01:FS00:0xa7:Completed 170000 out of 250000 steps (68%)
14:38:45:WU01:FS00:0xa7:Completed 172500 out of 250000 steps (69%)
14:43:41:WU01:FS00:0xa7:Completed 175000 out of 250000 steps (70%)
14:48:36:WU01:FS00:0xa7:Completed 177500 out of 250000 steps (71%)
14:53:31:WU01:FS00:0xa7:Completed 180000 out of 250000 steps (72%)
14:58:26:WU01:FS00:0xa7:Completed 182500 out of 250000 steps (73%)
15:03:21:WU01:FS00:0xa7:Completed 185000 out of 250000 steps (74%)
15:08:16:WU01:FS00:0xa7:Completed 187500 out of 250000 steps (75%)
15:13:11:WU01:FS00:0xa7:Completed 190000 out of 250000 steps (76%)
15:18:06:WU01:FS00:0xa7:Completed 192500 out of 250000 steps (77%)
15:23:02:WU01:FS00:0xa7:Completed 195000 out of 250000 steps (78%)
15:27:57:WU01:FS00:0xa7:Completed 197500 out of 250000 steps (79%)
15:32:52:WU01:FS00:0xa7:Completed 200000 out of 250000 steps (80%)
15:37:47:WU01:FS00:0xa7:Completed 202500 out of 250000 steps (81%)
15:42:42:WU01:FS00:0xa7:Completed 205000 out of 250000 steps (82%)
15:47:37:WU01:FS00:0xa7:Completed 207500 out of 250000 steps (83%)
15:52:32:WU01:FS00:0xa7:Completed 210000 out of 250000 steps (84%)
15:57:28:WU01:FS00:0xa7:Completed 212500 out of 250000 steps (85%)
16:02:23:WU01:FS00:0xa7:Completed 215000 out of 250000 steps (86%)
16:07:18:WU01:FS00:0xa7:Completed 217500 out of 250000 steps (87%)
16:12:16:WU01:FS00:0xa7:Completed 220000 out of 250000 steps (88%)
16:14:13:WARNING:WU02:FS01:FahCore returned an unknown error code which probably indicates that it crashed
16:14:13:WARNING:WU02:FS01:FahCore returned: UNKNOWN_ENUM (-1073740940 = 0xc0000374)
16:14:13:WU02:FS01:Starting
16:14:13:WU02:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:/Users/matih/AppData/Roaming/FAHClient/cores/fahwebx.stanford.edu/cores/Win32/AMD64/NVIDIA/Fermi/Core_21.fah/FahCore_21.exe -dir 02 -suffix 01 -version 704 -lifeline 3704 -checkpoint 15 -gpu 0 -gpu-vendor nvidia
16:14:13:WU02:FS01:Started FahCore on PID 4520
16:14:13:WU02:FS01:Core PID:6472
16:14:13:WU02:FS01:FahCore 0x21 started
16:14:14:WU02:FS01:0x21:*********************** Log Started 2017-09-03T16:14:13Z ***********************
16:14:14:WU02:FS01:0x21:Project: 9431 (Run 1093, Clone 0, Gen 158)
16:14:14:WU02:FS01:0x21:Unit: 0x000000c1ab436c9d586fdd3cd903d5a8
16:14:14:WU02:FS01:0x21:CPU: 0x00000000000000000000000000000000
16:14:14:WU02:FS01:0x21:Machine: 1
16:14:14:WU02:FS01:0x21:Reading tar file core.xml
16:14:14:WU02:FS01:0x21:Reading tar file integrator.xml
16:14:14:WU02:FS01:0x21:Reading tar file state.xml
16:14:14:WU02:FS01:0x21:Reading tar file system.xml
16:14:14:WU02:FS01:0x21:Digital signatures verified
16:14:14:WU02:FS01:0x21:Folding@home GPU Core21 Folding@home Core
16:14:14:WU02:FS01:0x21:Version 0.0.18
16:14:15:WU02:FS01:0x21:Completed 0 out of 6250000 steps (0%)
16:14:15:WU02:FS01:0x21:Temperature control disabled. Requirements: single Nvidia GPU, tmax must be < 110 and twait >= 900


While the windows error message is the following one.

I believe the FAH Control software was closed as suggested in the previous post.

Thank you all for any support.

matitaccia
matitaccia
 
Posts: 21
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby foldy » Sun Sep 03, 2017 8:26 pm

Looks like FahCore_21 did not log anything for hours and then crashes.

Do not remember if I saw this type of error before.

Do you run anything in parallel with folding?

Can you test your GPU using Heaven benchmark for one hour to check if it works under full load?

What type is your power supply?
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Posts: 1199
Joined: Sat Dec 01, 2012 3:43 pm

Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby matitaccia » Sun Sep 03, 2017 9:15 pm

Hello foldy.

My power supply is the following one: Seasonic Platinum-660.

I will try the test.

Thank you,

matitaccia
matitaccia
 
Posts: 21
Joined: Tue May 23, 2017 1:14 pm

Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby bruce » Mon Sep 04, 2017 3:55 am

I support foldy's recommendation. Information about error 0xc0000374 can be found if you dig deep enough into the information at Microsoft.com. The only thing certain is that the OS detected a "hardware" error that was reflected back to FAH. The FAH software has to be based on the assumption that you won't be getting hardware crash reports detected by Windows.
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Location: So. Cal.

Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby matitaccia » Mon Sep 04, 2017 5:09 am

Dear all,

the computer has been running Heaven Benchmark 4.0 for the whole night, without showing any issue.

No, I'm not running any other project in parallel, besides some other insignificant application in the background (Teamspeak, Steam, CCleaner, Expertool). Expertool is an utility from Gainward that I use to check fan speed of the GPU, GHz and temperature. I don't use it to overclock.

Thank you all.

matitaccia
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby bruce » Mon Sep 04, 2017 5:22 am

Hi matitaccia_echo (team 3129),
Your WU (P9431 R1093 C0 G158) was added to the stats database on 2017-09-03 15:06:06 for 15230.4 points of credit.
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby foldy » Mon Sep 04, 2017 10:08 am

So your hardware is stable in general but still FahCore_21.exe crashes every 2 days. As other users don't have this problem there must be something different on your PC.

Still have no idea what to check next.
foldy
 
Posts: 1199
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby matitaccia » Mon Sep 04, 2017 2:08 pm

Thank you all for your answers.

bruce wrote:Hi matitaccia_echo (team 3129),
Your WU (P9431 R1093 C0 G158) was added to the stats database on 2017-09-03 15:06:06 for 15230.4 points of credit.


Bruce, thank you very much for the points.

foldy wrote:So your hardware is stable in general but still FahCore_21.exe crashes every 2 days. As other users don't have this problem there must be something different on your PC.

Still have no idea what to check next.


I should observe for a longer period, but I have the feeling that since I keep the FAH Control software closed, the errors happens not as frequently as before. But again, I will need more time to check that.

foldy wrote:Looks like FahCore_21 did not log anything for hours and then crashes.



Foldy, your sentence made me think. Actually I recognised that something was wrong with my folding as soon as I was back home, as the noise of the fans was below usual. The first check I did was to control the energy consumption through a Powermeter which is always connected to the PC, therefore I didn't need to wake up the screen. My suspects were confirmed as the energy consumption was too low, the PC was folding based only on the CPU. I then woke up the screen and, by checking the time stamps of the log, the time at which the error appears is the time I woke the screen up. It is not the time when the error occurred. I don't think this is giving some valuable information, still I found it somehow curious that the error shows up when I woke up the screen and not when something happens.

I still have the whole log of the three days before the crash: I did try to post it on here, but it was too long. If I link it to a wetransfer link is that ok? Or maybe I could just paste in the missing part.

One more question I have: would the event viewer of Windows be able to tell me something more about what happened? Could it be of any use?

Again, thank you very much for staying with me. :-)

matitaccia

P.S.
Damn... If I look at my stats it appears that I have forgotten it on pause, today. :-( --> Seems that also someone else (link) is having issues with their stats not updating, therefore, it might be that I remembered to restart the folding application this morning! Let's hope so!
Last edited by matitaccia on Mon Sep 04, 2017 2:34 pm, edited 1 time in total.
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby Rel25917 » Mon Sep 04, 2017 2:32 pm

matitaccia wrote:
I then woke up the screen and, by checking the time stamps of the log, the time at which the error appears is the time I woke the screen up. It is not the time when the error occurred. I don't think this is giving some valuable information, still I found it somehow curious that the error shows up when I woke up the screen and not when something happens.

Until you acknowledge the error message windows gives you FaH still thinks the core is running, when you acknowledge the message from windows after turning on the screen thats when the core is killed and FaH finally sees that it is stopped.

matitaccia wrote:One more question I have: would the event viewer of Windows be able to tell me something more about what happened? Could it be of any use?


Maybe, maybe not. Take a look and see if there is anything there.
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Re: FaHCore_21.exe has stopped working - GTX970, ver. 384.94

Postby Joe_H » Mon Sep 04, 2017 2:36 pm

The Windows event viewer might be able to provide some more information. Look for something video related happening around the time that Core_21 stopped making entries into the log, that is probably when the error occurred. Waking up the screen probably finished whatever reset was in progress and the folding client detected the error then rather when it first happened.
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