GTX1070 isn't showing up

It seems that a lot of GPU problems revolve around specific versions of drivers. Though NVidia has their own support structure, you can often learn from information reported by others who fold.

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Isprin
Posts: 7
Joined: Mon Mar 16, 2020 11:32 pm

GTX1070 isn't showing up

Post by Isprin »

So any idea why my GTX1070 isn't showing up so it can process ... ? Windows 10 and Drivers are all up to date ...

Code: Select all

*********************** Log Started 2020-03-16T23:47:34Z ***********************
23:47:34:************************* Folding@home Client *************************
23:47:34:        Website: https://foldingathome.org/
23:47:34:      Copyright: (c) 2009-2018 foldingathome.org
23:47:34:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
23:47:34:           Args: --open-web-control
23:47:34:         Config: C:\Users\#####\AppData\Roaming\FAHClient\config.xml
23:47:34:******************************** Build ********************************
23:47:34:        Version: 7.5.1
23:47:34:           Date: May 11 2018
23:47:34:           Time: 13:06:32
23:47:34:     Repository: Git
23:47:34:       Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
23:47:34:         Branch: master
23:47:34:       Compiler: Visual C++ 2008
23:47:34:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
23:47:34:       Platform: win32 10
23:47:34:           Bits: 32
23:47:34:           Mode: Release
23:47:34:******************************* System ********************************
23:47:34:            CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
23:47:34:         CPU ID: GenuineIntel Family 6 Model 158 Stepping 13
23:47:34:           CPUs: 16
23:47:34:         Memory: 31.79GiB
23:47:34:    Free Memory: 24.66GiB
23:47:34:        Threads: WINDOWS_THREADS
23:47:34:     OS Version: 6.2
23:47:34:    Has Battery: false
23:47:34:     On Battery: false
23:47:34:     UTC Offset: -8
23:47:34:            PID: 17776
23:47:34:            CWD: C:\Users\#####\AppData\Roaming\FAHClient
23:47:34:             OS: Windows 10 Enterprise
23:47:34:        OS Arch: AMD64
23:47:34:           GPUs: 0
23:47:34:  CUDA Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:6.1 Driver:10.2
23:47:34:OpenCL Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:1.2 Driver:442.59
23:47:34:OpenCL Device 1: Platform:1 Device:0 Bus:NA Slot:NA Compute:2.1 Driver:26.20
23:47:34:  Win32 Service: false
23:47:34:***********************************************************************
23:47:34:<config>
23:47:34:  <!-- Network -->
23:47:34:  <proxy v=':8080'/>
23:47:34:
23:47:34:  <!-- Slot Control -->
23:47:34:  <power v='full'/>
23:47:34:
23:47:34:  <!-- User Information -->
23:47:34:  <team v='240491'/>
23:47:34:  <user v='Isprin'/>
23:47:34:
23:47:34:  <!-- Folding Slots -->
23:47:34:  <slot id='0' type='CPU'/>
23:47:34:</config>
23:47:34:Trying to access database...
23:47:34:Successfully acquired database lock
23:47:34:Enabled folding slot 00: READY cpu:16
23:47:34:WU00:FS00:Starting
23:47:34:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\######\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 705 -lifeline 17776 -checkpoint 15 -np 16
23:47:34:WU00:FS00:Started FahCore on PID 17920
23:47:34:WU00:FS00:Core PID:17944
23:47:34:WU00:FS00:FahCore 0xa7 started

Last edited by Isprin on Wed Mar 18, 2020 12:05 am, edited 1 time in total.
bruce
Posts: 20910
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: GTX1070 isn't showing up

Post by bruce »

What is your GPU and is it from AMD or from nVidia?

Go to their web site and install the drivers from there.

IF that doesn't solve the problem, go to the directory where you find the FAHClient software and run FAHClient --lspci. Capture the portion of the output that describes the GPU(s).
Isprin
Posts: 7
Joined: Mon Mar 16, 2020 11:32 pm

Re: GTX1070 isn't showing up

Post by Isprin »

0x10de:0x1b81:1:0:0:NVIDIA Corporation:NVIDIA GeForce GTX 1070

I updated the Drivers prior to making this post ...and a no go
bruce
Posts: 20910
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: GTX1070 isn't showing up

Post by bruce »

iFAH has supported that GPU for years and itt's still on the list. Did you reboot after installing the drivers? If so, please post the log per the instructions below.
Klutz
Posts: 7
Joined: Tue Mar 17, 2020 10:35 am

Re: GTX1070 isn't showing up

Post by Klutz »

I had the same problem. For some reason, the *.deb files provided for Ubuntu-based distros didn't incluude a GPU list.

1) Navigate to /var/lib/fahclient
2) You will see F@H files and folders
3) Check if there's a GPUs.txt file there. (There wasn't in mine.)

If it isn't present, download it from apps. foldingathome. org/ GPUs.txt and place it in the folder.
(Sorry about the spaces; as a new user I'm not allowed ro enter URLs.)

Hope this helps!
Isprin
Posts: 7
Joined: Mon Mar 16, 2020 11:32 pm

Re: GTX1070 isn't showing up

Post by Isprin »

Klutz wrote:I had the same problem. For some reason, the *.deb files provided for Ubuntu-based distros didn't incluude a GPU list.

1) Navigate to /var/lib/fahclient
2) You will see F@H files and folders
3) Check if there's a GPUs.txt file there. (There wasn't in mine.)

If it isn't present, download it from apps. foldingathome. org/ GPUs.txt and place it in the folder.
(Sorry about the spaces; as a new user I'm not allowed ro enter URLs.)

Hope this helps!
I am on Win10 ...
Isprin
Posts: 7
Joined: Mon Mar 16, 2020 11:32 pm

Re: GTX1070 isn't showing up

Post by Isprin »

bruce wrote:iFAH has supported that GPU for years and itt's still on the list. Did you reboot after installing the drivers? If so, please post the log per the instructions below.
Yes i rebooted after the driver update and i have even ran all system updates including new Bios and Chipset drives ...

and below is all of the data in the log file ... i followed the instructions

Code: Select all

*********************** Log Started 2020-03-17T16:50:25Z ***********************
16:50:25:************************* Folding@home Client *************************
16:50:25:        Website: https://foldingathome.org/
16:50:25:      Copyright: (c) 2009-2018 foldingathome.org
16:50:25:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
16:50:25:           Args: 
16:50:25:         Config: C:\Users\isprin\AppData\Roaming\FAHClient\config.xml
16:50:25:******************************** Build ********************************
16:50:25:        Version: 7.5.1
16:50:25:           Date: May 11 2018
16:50:25:           Time: 13:06:32
16:50:25:     Repository: Git
16:50:25:       Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
16:50:25:         Branch: master
16:50:25:       Compiler: Visual C++ 2008
16:50:25:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
16:50:25:       Platform: win32 10
16:50:25:           Bits: 32
16:50:25:           Mode: Release
16:50:25:******************************* System ********************************
16:50:25:            CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
16:50:25:         CPU ID: GenuineIntel Family 6 Model 158 Stepping 13
16:50:25:           CPUs: 16
16:50:25:         Memory: 31.81GiB
16:50:25:    Free Memory: 26.97GiB
16:50:25:        Threads: WINDOWS_THREADS
16:50:25:     OS Version: 6.2
16:50:25:    Has Battery: false
16:50:25:     On Battery: false
16:50:25:     UTC Offset: -8
16:50:25:            PID: 15808
16:50:25:            CWD: C:\Users\isprin\AppData\Roaming\FAHClient
16:50:25:             OS: Windows 10 Enterprise
16:50:25:        OS Arch: AMD64
16:50:25:           GPUs: 0
16:50:25:  CUDA Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:6.1 Driver:10.2
16:50:25:OpenCL Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:1.2 Driver:442.59
16:50:25:OpenCL Device 1: Platform:1 Device:0 Bus:NA Slot:NA Compute:2.1 Driver:26.20
16:50:25:  Win32 Service: false
16:50:25:***********************************************************************
16:50:25:<config>
16:50:25:  <!-- Network -->
16:50:25:  <proxy v=':8080'/>
16:50:25:
16:50:25:  <!-- Slot Control -->
16:50:25:  <power v='full'/>
16:50:25:
16:50:25:  <!-- User Information -->
16:50:25:  <team v='240491'/>
16:50:25:  <user v='Isprin'/>
16:50:25:
16:50:25:  <!-- Folding Slots -->
16:50:25:  <slot id='0' type='CPU'>
16:50:25:    <idle v='true'/>
16:50:25:  </slot>
16:50:25:</config>
16:50:25:Trying to access database...
16:50:25:Successfully acquired database lock
16:50:25:Enabled folding slot 00: PAUSED cpu:16 (waiting for idle)
16:55:01:21:127.0.0.1:New Web connection

Paragon
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Re: GTX1070 isn't showing up

Post by Paragon »

This is a long shot, but do you have a physical monitor attached, or is this a remote box? Sometimes on install it won't register a GPU on a remote computer where there is no physical monitor attached.

Either way, I recommend uninstalling the client, rebooting, and reinstalling from scratch to see if the card is recognized.
Isprin
Posts: 7
Joined: Mon Mar 16, 2020 11:32 pm

Re: GTX1070 isn't showing up

Post by Isprin »

Paragon wrote:This is a long shot, but do you have a physical monitor attached, or is this a remote box? Sometimes on install it won't register a GPU on a remote computer where there is no physical monitor attached.

Either way, I recommend uninstalling the client, rebooting, and reinstalling from scratch to see if the card is recognized.
there is a monitor attached ... i'll try the uninstall and let you know
JimboPalmer
Posts: 2573
Joined: Mon Feb 16, 2009 4:12 am
Location: Greenwood MS USA

Re: GTX1070 isn't showing up

Post by JimboPalmer »

Welcome to Folding@home!

This is an even longer shot, but other helpers have tried the obvious stuff:

Find and delete GPUs.txt then reboot your PC. That should force your F@H software to load a new one. perhaps the current version is bad.
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Isprin
Posts: 7
Joined: Mon Mar 16, 2020 11:32 pm

Re: GTX1070 isn't showing up

Post by Isprin »

JimboPalmer wrote:Welcome to Folding@home!

This is an even longer shot, but other helpers have tried the obvious stiff:

Find and delete GPUs.txt then reboot your PC. That should force your F@H software to load a new one. perhaps the current version is bad.
is this relevant with Windows 10 ..? as there is no GPUs.txt in the install folder ..?
Joe_H
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Re: GTX1070 isn't showing up

Post by Joe_H »

Yes, Win 10 also needs a GPUs.txt file. The client has an older list of usable GPU's as part of the install. One of the first things the client is supposed to do after an install is download the current version of the file.
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jonault
Posts: 214
Joined: Fri Dec 14, 2007 9:53 pm

Re: GTX1070 isn't showing up

Post by jonault »

On Windows, the GPUs.txt file is not in the directory where the app is installed, it's in a folder in your user account. Specifically it's in

Users\<username>\AppData\FAHClient

The AppData folder is normally hidden, so you might have to type the whole path into Explorer to get to it.
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Isprin
Posts: 7
Joined: Mon Mar 16, 2020 11:32 pm

Re: GTX1070 isn't showing up

Post by Isprin »

Thank you everyone for your help .... I am up and running !!!

it took 2 Uninstalls and Reinstalls to get up fixed ...but it is
bruce
Posts: 20910
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: GTX1070 isn't showing up

Post by bruce »

jonault wrote:On Windows, the GPUs.txt file is not in the directory where the app is installed, it's in a folder in your user account. Specifically it's in

Users\<username>\AppData\FAHClient

The AppData folder is normally hidden, so you might have to type the whole path into Explorer to get to it.
A more general description of the directory is %appdata%\fahclient but you get to the same place with a little less typing.
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