RTX 2070 not recognized - no GPU shown

It seems that a lot of GPU problems revolve around specific versions of drivers. Though NVidia has their own support structure, you can often learn from information reported by others who fold.

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RTX 2070 not recognized - no GPU shown

Postby dr_s_hg » Fri Apr 17, 2020 2:05 pm

Hi,
I just switch from AMD to Nvidia GPU with a new computer. When starting the FAH client, only on CPU slot is shown, but no GPU slot - any tips what to do?

Thanks,
Sascha
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Re: RTX 2070 not recognized - no GPU shown

Postby Joe_H » Fri Apr 17, 2020 2:42 pm

Usually the best way to handle a GPU change with the F@h client software is to do a full uninstall followed by a reinstall after the card and its drivers are installed. For the Uninstall that should include data to remove the configuration for the GPU slot pointing to the old card.
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Re: RTX 2070 not recognized - no GPU shown

Postby Meki01 » Fri Apr 17, 2020 2:48 pm

I have built a new system with an AMD RYZEN 7 2700 processor. The processor does not have a GPU. I installed a NVIDIA GeForce GTX 1050 Ti in the system. Unfortunately I don't get the GPU. Adding manually is also not possible ... Who can help? Thank you!
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WIN10 pro / AMD RYZEN 7 2700 / 16 GB RAM / NVIDIA GeForce GTX 1050 Ti
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Re: RTX 2070 not recognized - no GPU shown

Postby dr_s_hg » Fri Apr 17, 2020 2:50 pm

Did a fresh install as it is a new system :-) How can I add the GPu manually?
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Re: RTX 2070 not recognized - no GPU shown

Postby Meki01 » Fri Apr 17, 2020 2:53 pm

FAHControl - Folding@home Client Advanced Control - go to "Configure" and than to "Slots" - here you can add the GPU ...
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Re: RTX 2070 not recognized - no GPU shown

Postby dr_s_hg » Fri Apr 17, 2020 3:36 pm

Thanks! Tried that, did not work - if I add a GPU it only adds another GPU slot
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Re: RTX 2070 not recognized - no GPU shown

Postby HaloJones » Fri Apr 17, 2020 3:38 pm

dr_s_hg wrote:Thanks! Tried that, did not work - if I add a GPU it only adds another GPU slot


so there is already a GPU slot but it's not working? Could you please post what is in your log file?
1x Titan X, 5x 1070, 1x 970, 1 x Ryzen 3600

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Re: RTX 2070 not recognized - no GPU shown

Postby dr_s_hg » Fri Apr 17, 2020 3:41 pm

Sorry, I meant CPU slot, no GPU slot
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Re: RTX 2070 not recognized - no GPU shown

Postby HaloJones » Fri Apr 17, 2020 3:52 pm

At the start of your log it will report the cpu type and any gpu that it can see. If you can post that part of your log on here we can try to help.

Some of the things that can prevent FAH working with a gpu:

1) no vendor drivers installed
2) FAH was installed before the vendor drivers so it did not auto-configure a gpu slot
3) an unsuitable gpu that is identified and then ignored

we need your log file so we can help you work out which of the above three is the problem
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Re: RTX 2070 not recognized - no GPU shown

Postby Neil-B » Fri Apr 17, 2020 3:55 pm

See here for assistance with posting logs https://foldingforum.org/viewtopic.php?f=24&t=26036
1: 2x Xeon E5-2697v3@2.60GHz, 512GB DDR4 LRDIMM, SSD Raid, Win10 Ent, Quadro K420 1GB, FAH 7.6.13
2: Xeon E3-1505Mv5@2.80GHz, 32GB DDR4, NVME, Win10 Pro, Quadro M1000M 2GB, FAH 7.6.13
3: i7-960@3.20GHz, 12GB DDR3, SSD, Win10 Pro, GTX 750Ti 2GB, FAH 7.6.13
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Re: RTX 2070 not recognized - no GPU shown

Postby Jan » Fri Apr 17, 2020 4:49 pm

I had almost the same problem after upgrading today, on the first start the Control would not accept a new GPU slot. After shutting down the client and restarting it (without a pc reboot), a correctly configured GPU slot was set up automatically. In conclusion: Have you tried turning it off and on again?
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Re: RTX 2070 not recognized - no GPU shown

Postby Meki01 » Fri Apr 17, 2020 4:53 pm

After updating the graphics driver, I was able to add the GPU as a new SLOT - the problem is solved with me.
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Re: RTX 2070 not recognized - no GPU shown

Postby HaloJones » Fri Apr 17, 2020 5:25 pm

Jan wrote:I had almost the same problem after upgrading today, on the first start the Control would not accept a new GPU slot. After shutting down the client and restarting it (without a pc reboot), a correctly configured GPU slot was set up automatically. In conclusion: Have you tried turning it off and on again?


Can we try that with 2020? I'm sure it's not working properly.
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Re: RTX 2070 not recognized - no GPU shown

Postby dr_s_hg » Fri Apr 17, 2020 6:57 pm

I have turned it on and off again, here comes the log

Code: Select all
*********************** Log Started 2020-04-17T17:35:12Z ***********************
17:35:12:****************************** FAHClient ******************************
17:35:12:        Version: 7.6.8
17:35:12:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
17:35:12:      Copyright: 2020 foldingathome.org
17:35:12:       Homepage: https://foldingathome.org/
17:35:12:           Date: Apr 15 2020
17:35:12:           Time: 14:55:26
17:35:12:       Revision: 34a6e026f7032e19bfa748ef56985f8e9fb09c99
17:35:12:         Branch: master
17:35:12:       Compiler: Visual C++ 2008
17:35:12:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
17:35:12:       Platform: win32 10
17:35:12:           Bits: 32
17:35:12:           Mode: Release
17:35:12:           Args: --open-web-control
17:35:12:         Config: C:\Users\User\AppData\Roaming\FAHClient\config.xml
17:35:12:******************************** CBang ********************************
17:35:12:           Date: Apr 15 2020
17:35:12:           Time: 14:52:13
17:35:12:       Revision: 640ed4bc1084ddf2aa9cfa32aa9a2470dc8b7857
17:35:12:         Branch: master
17:35:12:       Compiler: Visual C++ 2008
17:35:12:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
17:35:12:       Platform: win32 10
17:35:12:           Bits: 32
17:35:12:           Mode: Release
17:35:12:******************************* System ********************************
17:35:12:            CPU: AMD Ryzen 7 2700X Eight-Core Processor
17:35:12:         CPU ID: AuthenticAMD Family 23 Model 8 Stepping 2
17:35:12:           CPUs: 16
17:35:12:         Memory: 15.95GiB
17:35:12:    Free Memory: 11.34GiB
17:35:12:        Threads: WINDOWS_THREADS
17:35:12:     OS Version: 6.2
17:35:12:    Has Battery: false
17:35:12:     On Battery: false
17:35:12:     UTC Offset: 2
17:35:12:            PID: 13104
17:35:12:            CWD: C:\Users\User\AppData\Roaming\FAHClient
17:35:12:             OS: Windows 10 Enterprise
17:35:12:        OS Arch: AMD64
17:35:12:           GPUs: 1
17:35:12:          GPU 0: Bus:41 Slot:0 Func:0 NVIDIA:7 TU106 [GeForce RTX 2070] M 6497
17:35:12:  CUDA Device 0: Platform:0 Device:0 Bus:41 Slot:0 Compute:7.5 Driver:11.0
17:35:12:OpenCL Device 0: Platform:0 Device:0 Bus:41 Slot:0 Compute:1.2 Driver:445.87
17:35:12:  Win32 Service: false
17:35:12:******************************* libFAH ********************************
17:35:12:           Date: Apr 15 2020
17:35:12:           Time: 14:53:14
17:35:12:       Revision: 216968bc7025029c841ed6e36e81a03a316890d3
17:35:12:         Branch: master
17:35:12:       Compiler: Visual C++ 2008
17:35:12:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
17:35:12:       Platform: win32 10
17:35:12:           Bits: 32
17:35:12:           Mode: Release
17:35:12:***********************************************************************
17:35:12:<config>
17:35:12:  <!-- Slot Control -->
17:35:12:  <power v='light'/>
17:35:12:
17:35:12:  <!-- User Information -->
17:35:12:  <team v='251999'/>
17:35:12:  <user v='dr_s_hg'/>
17:35:12:
17:35:12:  <!-- Folding Slots -->
17:35:12:  <slot id='0' type='CPU'>
17:35:12:    <idle v='true'/>
17:35:12:  </slot>
17:35:12:</config>
17:35:12:Trying to access database...
17:35:12:Successfully acquired database lock
17:35:12:Enabled folding slot 00: PAUSED cpu:7 (waiting for idle)
17:35:15:4:127.0.0.1:New Web session
17:51:03:ERROR:Receive error: 10054: Eine vorhandene Verbindung wurde vom Remotehost geschlossen.
17:52:33:WU00:FS00:Starting
17:52:33:WU00:FS00:Running FahCore: E:\Programme\FAHClient/FAHCoreWrapper.exe C:\Users\User\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 706 -lifeline 13104 -checkpoint 15 -np 7
17:52:33:WU00:FS00:Started FahCore on PID 13332
17:52:33:WU00:FS00:Core PID:6532
17:52:33:WU00:FS00:FahCore 0xa7 started
17:52:33:WU00:FS00:0xa7:*********************** Log Started 2020-04-17T17:52:33Z ***********************
17:52:33:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
17:52:33:WU00:FS00:0xa7:       Type: 0xa7
17:52:33:WU00:FS00:0xa7:       Core: Gromacs
17:52:33:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 706 -lifeline 13332 -checkpoint 15 -np
17:52:33:WU00:FS00:0xa7:             7
17:52:33:WU00:FS00:0xa7:************************************ CBang *************************************
17:52:33:WU00:FS00:0xa7:       Date: Oct 26 2019
17:52:33:WU00:FS00:0xa7:       Time: 01:38:25
17:52:33:WU00:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
17:52:33:WU00:FS00:0xa7:     Branch: master
17:52:33:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
17:52:33:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
17:52:33:WU00:FS00:0xa7:   Platform: win32 10
17:52:33:WU00:FS00:0xa7:       Bits: 64
17:52:33:WU00:FS00:0xa7:       Mode: Release
17:52:33:WU00:FS00:0xa7:************************************ System ************************************
17:52:33:WU00:FS00:0xa7:        CPU: AMD Ryzen 7 2700X Eight-Core Processor
17:52:33:WU00:FS00:0xa7:     CPU ID: AuthenticAMD Family 23 Model 8 Stepping 2
17:52:33:WU00:FS00:0xa7:       CPUs: 16
17:52:33:WU00:FS00:0xa7:     Memory: 15.95GiB
17:52:33:WU00:FS00:0xa7:Free Memory: 11.45GiB
17:52:33:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
17:52:33:WU00:FS00:0xa7: OS Version: 6.2
17:52:33:WU00:FS00:0xa7:Has Battery: false
17:52:33:WU00:FS00:0xa7: On Battery: false
17:52:33:WU00:FS00:0xa7: UTC Offset: 2
17:52:33:WU00:FS00:0xa7:        PID: 6532
17:52:33:WU00:FS00:0xa7:        CWD: C:\Users\User\AppData\Roaming\FAHClient\work
17:52:33:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
17:52:33:WU00:FS00:0xa7:    Version: 0.0.18
17:52:33:WU00:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
17:52:33:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
17:52:33:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
17:52:33:WU00:FS00:0xa7:       Date: Oct 26 2019
17:52:33:WU00:FS00:0xa7:       Time: 01:52:30
17:52:33:WU00:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
17:52:33:WU00:FS00:0xa7:     Branch: master
17:52:33:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
17:52:33:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
17:52:33:WU00:FS00:0xa7:   Platform: win32 10
17:52:33:WU00:FS00:0xa7:       Bits: 64
17:52:33:WU00:FS00:0xa7:       Mode: Release
17:52:33:WU00:FS00:0xa7:************************************ Build *************************************
17:52:33:WU00:FS00:0xa7:       SIMD: avx_256
17:52:33:WU00:FS00:0xa7:********************************************************************************
17:52:33:WU00:FS00:0xa7:Project: 14335 (Run 0, Clone 611, Gen 76)
17:52:33:WU00:FS00:0xa7:Unit: 0x000000570d5a98395e75251b165b7686
17:52:33:WU00:FS00:0xa7:Digital signatures verified
17:52:33:WU00:FS00:0xa7:Reducing thread count from 7 to 6 to avoid domain decomposition by a prime number > 3
17:52:33:WU00:FS00:0xa7:Calling: mdrun -s frame76.tpr -o frame76.trr -cpi state.cpt -cpt 15 -nt 6
17:52:34:WU00:FS00:0xa7:Steps: first=19000000 total=250000
17:52:35:WU00:FS00:0xa7:Completed 15702 out of 250000 steps (6%)
17:53:30:Saving configuration to config.xml
17:53:30:<config>
17:53:30:  <!-- Slot Control -->
17:53:30:  <power v='light'/>
17:53:30:
17:53:30:  <!-- User Information -->
17:53:30:  <team v='251999'/>
17:53:30:  <user v='dr_s_hg'/>
17:53:30:
17:53:30:  <!-- Folding Slots -->
17:53:30:  <slot id='0' type='CPU'/>
17:53:30:</config>
17:53:31:WU00:FS00:0xa7:Completed 17500 out of 250000 steps (7%)
17:53:37:FS00:Shutting core down
17:53:37:WU00:FS00:0xa7:WARNING:Console control signal 1 on PID 6532
17:53:37:WU00:FS00:0xa7:Exiting, please wait. . .
17:53:38:WU00:FS00:0xa7:Folding@home Core Shutdown: INTERRUPTED
17:53:38:WU00:FS00:FahCore returned: INTERRUPTED (102 = 0x66)
17:53:38:WU00:FS00:Starting
17:53:38:WARNING:WU00:FS00:Changed SMP threads from 7 to 15 this can cause some work units to fail
17:53:38:WARNING:WU00:FS00:AS lowered CPUs from 15 to 7
17:53:38:WU00:FS00:Running FahCore: E:\Programme\FAHClient/FAHCoreWrapper.exe C:\Users\User\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 706 -lifeline 13104 -checkpoint 15 -np 7
17:53:38:WU00:FS00:Started FahCore on PID 7344
17:53:38:WU00:FS00:Core PID:2200
17:53:38:WU00:FS00:FahCore 0xa7 started
17:53:39:WU00:FS00:0xa7:*********************** Log Started 2020-04-17T17:53:38Z ***********************
17:53:39:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
17:53:39:WU00:FS00:0xa7:       Type: 0xa7
17:53:39:WU00:FS00:0xa7:       Core: Gromacs
17:53:39:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 706 -lifeline 7344 -checkpoint 15 -np 7
17:53:39:WU00:FS00:0xa7:************************************ CBang *************************************
17:53:39:WU00:FS00:0xa7:       Date: Oct 26 2019
17:53:39:WU00:FS00:0xa7:       Time: 01:38:25
17:53:39:WU00:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
17:53:39:WU00:FS00:0xa7:     Branch: master
17:53:39:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
17:53:39:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
17:53:39:WU00:FS00:0xa7:   Platform: win32 10
17:53:39:WU00:FS00:0xa7:       Bits: 64
17:53:39:WU00:FS00:0xa7:       Mode: Release
17:53:39:WU00:FS00:0xa7:************************************ System ************************************
17:53:39:WU00:FS00:0xa7:        CPU: AMD Ryzen 7 2700X Eight-Core Processor
17:53:39:WU00:FS00:0xa7:     CPU ID: AuthenticAMD Family 23 Model 8 Stepping 2
17:53:39:WU00:FS00:0xa7:       CPUs: 16
17:53:39:WU00:FS00:0xa7:     Memory: 15.95GiB
17:53:39:WU00:FS00:0xa7:Free Memory: 11.38GiB
17:53:39:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
17:53:39:WU00:FS00:0xa7: OS Version: 6.2
17:53:39:WU00:FS00:0xa7:Has Battery: false
17:53:39:WU00:FS00:0xa7: On Battery: false
17:53:39:WU00:FS00:0xa7: UTC Offset: 2
17:53:39:WU00:FS00:0xa7:        PID: 2200
17:53:39:WU00:FS00:0xa7:        CWD: C:\Users\User\AppData\Roaming\FAHClient\work
17:53:39:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
17:53:39:WU00:FS00:0xa7:    Version: 0.0.18
17:53:39:WU00:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
17:53:39:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
17:53:39:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
17:53:39:WU00:FS00:0xa7:       Date: Oct 26 2019
17:53:39:WU00:FS00:0xa7:       Time: 01:52:30
17:53:39:WU00:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
17:53:39:WU00:FS00:0xa7:     Branch: master
17:53:39:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
17:53:39:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
17:53:39:WU00:FS00:0xa7:   Platform: win32 10
17:53:39:WU00:FS00:0xa7:       Bits: 64
17:53:39:WU00:FS00:0xa7:       Mode: Release
17:53:39:WU00:FS00:0xa7:************************************ Build *************************************
17:53:39:WU00:FS00:0xa7:       SIMD: avx_256
17:53:39:WU00:FS00:0xa7:********************************************************************************
17:53:39:WU00:FS00:0xa7:Project: 14335 (Run 0, Clone 611, Gen 76)
17:53:39:WU00:FS00:0xa7:Unit: 0x000000570d5a98395e75251b165b7686
17:53:39:WU00:FS00:0xa7:Digital signatures verified
17:53:39:WU00:FS00:0xa7:Reducing thread count from 7 to 6 to avoid domain decomposition by a prime number > 3
17:53:39:WU00:FS00:0xa7:Calling: mdrun -s frame76.tpr -o frame76.trr -cpi state.cpt -cpt 15 -nt 6
17:53:39:WU00:FS00:0xa7:Steps: first=19000000 total=250000
17:53:40:WU00:FS00:0xa7:Completed 17702 out of 250000 steps (7%)
17:54:31:Saving configuration to config.xml
17:54:31:<config>
17:54:31:  <!-- User Information -->
17:54:31:  <team v='251999'/>
17:54:31:  <user v='dr_s_hg'/>
17:54:31:
17:54:31:  <!-- Folding Slots -->
17:54:31:  <slot id='0' type='CPU'/>
17:54:31:</config>
17:54:58:WU00:FS00:0xa7:Completed 20000 out of 250000 steps (8%)


Mod Edit: Fixed Code Tags - PantherX
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Re: RTX 2070 not recognized - no GPU shown

Postby dr_s_hg » Fri Apr 17, 2020 7:01 pm

It finally worked, I was able to manually add the GPU slot!

Thanks to all of you!
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Posts: 8
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