Exception Code: c0000005

It seems that a lot of GPU problems revolve around specific versions of drivers. Though AMD has their own support structure, you can often learn from information reported by others who fold.

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frsaylor
Posts: 4
Joined: Mon Apr 30, 2012 10:24 pm

Exception Code: c0000005

Post by frsaylor »

Keep getting a error msg amdocl.dll crashing while runing fah 7.1,52 I have uninstalled and reinstalled vid drivers and fah client. when i find where I put all the info i will post it. Windows 7 64bit. I dont know what else to add it then tells me I cant do that when I place log files and all the info here.
frsaylor
Posts: 4
Joined: Mon Apr 30, 2012 10:24 pm

Re: ATI 6700 Series Crashes

Post by frsaylor »

Machine has all OS updates, newest ATI Driver, newest FAH Client, uninstalled and reinstalled a number of times, tried older video driver 11.12. This machine been running fine until few weeks ago then started getting this error msg out of the blue. This machine doesnt nothing but Fold. Well it did nothing but Fold isnt doing to good now. PC nor video card are overclocked and never have been.

*********************************************************
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name **********-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-970A-UD3
System Type x64-based PC
Processor AMD Phenom(tm) II X6 1090T Processor, 3200 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F4, 10/13/2011
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name JudyDunbar-PC\Judy Dunbar
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 8.00 GB
Available Physical Memory 6.28 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 14.0 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys

*************************************************************
Problem signature:
Problem Event Name: APPCRASH
Application Name: FahCore_16.exe
Application Version: 0.0.0.0
Application Timestamp: 4d015f84
Fault Module Name: amdocl.dll
Fault Module Version: 10.0.923.1
Fault Module Timestamp: 4f7e55d6
Exception Code: c0000005
Exception Offset: 0001cee0
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
*****************************************************************************************
*Log FIle*
17:43:05:WU00:FS00:Starting
17:43:05:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" "C:/Users/********/AppData/Roaming/FAHClient/cores/www.stanford.edu/~pande/Win32/AMD64/ATI ... ore_16.exe" -dir 00 -suffix 01 -version 701 -lifeline 3360 -checkpoint 5 -cpu 20 -gpu 0
17:43:05:WU00:FS00:Started FahCore on PID 2300
17:43:05:WU00:FS00:Core PID:5032
17:43:05:WU00:FS00:FahCore 0x16 started
17:43:05:WU00:FS00:0x16:
17:43:05:WU00:FS00:0x16:*------------------------------*
17:43:05:WU00:FS00:0x16:Folding@Home GPU Core
17:43:05:WU00:FS00:0x16:Version 2.11 (Thu Dec 9 15:00:14 PST 2010)
17:43:05:WU00:FS00:0x16:
17:43:05:WU00:FS00:0x16:Compiler : Microsoft (R) 32-bit C/C++ Optimizing Compiler Version 15.00.30729.01 for 80x86
17:43:05:WU00:FS00:0x16:Build host: user-f6d030f24f
17:43:05:WU00:FS00:0x16:Board Type: AMD/OpenCL
17:43:05:WU00:FS00:0x16:Core : x=16
17:43:05:WU00:FS00:0x16: Window's signal control handler registered.
17:43:05:WU00:FS00:0x16:Preparing to commence simulation
17:43:05:WU00:FS00:0x16:- Ensuring status. Please wait.
17:43:14:WU00:FS00:0x16:- Looking at optimizations...
17:43:14:WU00:FS00:0x16:- Working with standard loops on this execution.
17:43:14:WU00:FS00:0x16:- Previous termination of core was improper.
17:43:14:WU00:FS00:0x16:- Going to use standard loops.
17:43:14:WU00:FS00:0x16:- Files status OK
17:43:14:WU00:FS00:0x16:sizeof(CORE_PACKET_HDR) = 512 file=<>
17:43:14:WU00:FS00:0x16:- Expanded 44841 -> 171163 (decompressed 381.7 percent)
17:43:14:WU00:FS00:0x16:Called DecompressByteArray: compressed_data_size=44841 data_size=171163, decompressed_data_size=171163 diff=0
17:43:14:WU00:FS00:0x16:- Digital signature verified
17:43:14:WU00:FS00:0x16:
17:43:14:WU00:FS00:0x16:Project: 11293 (Run 12, Clone 292, Gen 8)
17:43:14:WU00:FS00:0x16:
17:43:15:WU00:FS00:0x16:Entering M.D.
17:43:17:WU00:FS00:0x16:Will resume from checkpoint file 00/wudata_01.ckp
17:43:17:WU00:FS00:0x16:Tpr hash 00/wudata_01.tpr: 52491707 1779350044 1447812127 3169023816 369569552
17:43:17:WU00:FS00:0x16:Working on ALZHEIMER DISEASE AMYLOID
17:43:17:WU00:FS00:0x16:Client config unavailable.
17:43:17:WU00:FS00:0x16:Starting GUI Server
17:43:33:WU00:FS00:0x16:Resuming from checkpoint
17:43:33:WU00:FS00:0x16:fcCheckPointResume: retreived and current tpr file hash:
17:43:33:WU00:FS00:0x16: 0 52491707 52491707
17:43:33:WU00:FS00:0x16: 1 1779350044 1779350044
17:43:33:WU00:FS00:0x16: 2 1447812127 1447812127
17:43:33:WU00:FS00:0x16: 3 3169023816 3169023816
17:43:33:WU00:FS00:0x16: 4 369569552 369569552
17:43:33:WU00:FS00:0x16:fcCheckPointResume: file hashes same.
17:43:33:WU00:FS00:0x16:fcCheckPointResume: state restored.
17:43:33:WU00:FS00:0x16:fcCheckPointResume: name 00/wudata_01.log Verified 00/wudata_01.log
17:43:33:WU00:FS00:0x16:fcCheckPointResume: name 00/wudata_01.trr Verified 00/wudata_01.trr
17:43:33:WU00:FS00:0x16:fcCheckPointResume: name 00/wudata_01.xtc Verified 00/wudata_01.xtc
17:43:33:WU00:FS00:0x16:fcCheckPointResume: name 00/wudata_01.edr Verified 00/wudata_01.edr
17:43:33:WU00:FS00:0x16:fcCheckPointResume: state restored 2
17:43:33:WU00:FS00:0x16:Resumed from checkpoint
17:43:34:WU00:FS00:0x16:Setting checkpoint frequency: 500000
17:43:34:WU00:FS00:0x16:Completed 500001 out of 50000000 steps (1%).
17:47:53:WU00:FS00:0x16:Completed 1000000 out of 50000000 steps (2%).
17:48:39:Server connection id=2 on 0.0.0.0:36330 from 127.0.0.1
17:48:48:Server connection id=2 ended
17:49:34:WU00:FS00:FahCore returned: UNKNOWN_ENUM (-1073741819 = 0xc0000005)
17:49:34:WARNING:WU00:FS00:FahCore returned an unknown error code which probably indicates that it crashed
bruce
Posts: 20910
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: ATI 6700 Series Crashes

Post by bruce »

Error 0xc0000005 is being reported by Windows as an error in main memory. Have you run memtest86 recently? Is your RAM overclocked? Is it overheating?

Unfortunately it can also be caused by other things, including errors in a current version of the drivers, as you've already concluded.
frsaylor
Posts: 4
Joined: Mon Apr 30, 2012 10:24 pm

Re: ATI 6700 Series Crashes

Post by frsaylor »

did chkdsk and found some bad files to do with AMD it looked like stuff ran by rather fast and I didnt think to use pause so I could read it all but there was many files. No PC nore memory ever been OC everything is at defualt in bios, never had much luck OCing a AMD for some reason and the PC cranks out some nice work units when it works right. Think I will reinstall Win 7 see what happens. And no heat issues the pc runs much cooler then its Intel/nVida counterpart
frsaylor
Posts: 4
Joined: Mon Apr 30, 2012 10:24 pm

Re: ATI 6700 Series Crashes

Post by frsaylor »

Thx Bruce for narrowing the search, it was a stick of ram gone bad memtest found it right off, Thx. Now running on the good stick and all is ok so far. First stick of Corsair ram I EVER had a problem with. RMA approved ")
bruce
Posts: 20910
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: Exception Code: c0000005

Post by bruce »

Now that we do know what it is, I'll change the topic title. ;)
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