AMD Radeon R7 M360 unable to complete unit without error

It seems that a lot of GPU problems revolve around specific versions of drivers. Though AMD has their own support structure, you can often learn from information reported by others who fold.

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thtan
Posts: 2
Joined: Wed Apr 08, 2020 8:50 am

AMD Radeon R7 M360 unable to complete unit without error

Post by thtan »

Hi all,

I have a dedicated graphics on my notebook which has an AMD Radeon R7 M360 Graphics with 2GB RAM.
I have been running folding recently and have not been able to complete a single work unit without any errors. It will run up to a certain percentage and will encounter NaN error as shown below. I'm running with latest drivers from AMD. The integrated GPU on my AMD A10 8700p works fine without errors.
Any ideas to fix this?

Code: Select all

Here's the log:
03:42:52:WU03:FS02:Started FahCore on PID 10200
03:42:53:WU03:FS02:Core PID:6820
03:42:53:WU03:FS02:FahCore 0x22 started
03:42:54:WU03:FS02:0x22:*********************** Log Started 2020-04-08T03:42:53Z ***********************
03:42:54:WU03:FS02:0x22:*************************** Core22 Folding@home Core ***************************
03:42:54:WU03:FS02:0x22:       Type: 0x22
03:42:54:WU03:FS02:0x22:       Core: Core22
03:42:54:WU03:FS02:0x22:    Website: https://foldingathome.org/
03:42:54:WU03:FS02:0x22:  Copyright: (c) 2009-2018 foldingathome.org
03:42:54:WU03:FS02:0x22:     Author: John Chodera <john.chodera@choderalab.org> and Rafal Wiewiora
03:42:54:WU03:FS02:0x22:             <rafal.wiewiora@choderalab.org>
03:42:54:WU03:FS02:0x22:       Args: -dir 03 -suffix 01 -version 705 -lifeline 10200 -checkpoint 3
03:42:54:WU03:FS02:0x22:             -gpu-vendor amd -opencl-platform 0 -opencl-device 1 -gpu 1
03:42:54:WU03:FS02:0x22:     Config: <none>
03:42:54:WU03:FS02:0x22:************************************ Build *************************************
03:42:54:WU03:FS02:0x22:    Version: 0.0.2
03:42:54:WU03:FS02:0x22:       Date: Dec 6 2019
03:42:54:WU03:FS02:0x22:       Time: 21:30:31
03:42:54:WU03:FS02:0x22: Repository: Git
03:42:54:WU03:FS02:0x22:   Revision: abeb39247cc72df5af0f63723edafadb23d5dfbe
03:42:54:WU03:FS02:0x22:     Branch: HEAD
03:42:54:WU03:FS02:0x22:   Compiler: Visual C++ 2008
03:42:54:WU03:FS02:0x22:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
03:42:54:WU03:FS02:0x22:   Platform: win32 10
03:42:54:WU03:FS02:0x22:       Bits: 64
03:42:54:WU03:FS02:0x22:       Mode: Release
03:42:54:WU03:FS02:0x22:************************************ System ************************************
03:42:54:WU03:FS02:0x22:        CPU: AMD A10-8700P Radeon R6, 10 Compute Cores 4C+6G
03:42:54:WU03:FS02:0x22:     CPU ID: AuthenticAMD Family 21 Model 96 Stepping 1
03:42:54:WU03:FS02:0x22:       CPUs: 4
03:42:54:WU03:FS02:0x22:     Memory: 3.45GiB
03:42:54:WU03:FS02:0x22:Free Memory: 1.45GiB
03:42:54:WU03:FS02:0x22:    Threads: WINDOWS_THREADS
03:42:54:WU03:FS02:0x22: OS Version: 6.2
03:42:54:WU03:FS02:0x22:Has Battery: true
03:42:54:WU03:FS02:0x22: On Battery: false
03:42:54:WU03:FS02:0x22: UTC Offset: 8
03:42:54:WU03:FS02:0x22:        PID: 6820
03:42:54:WU03:FS02:0x22:        CWD: C:\Users\tonghongtan\AppData\Roaming\FAHClient\work
03:42:54:WU03:FS02:0x22:         OS: Windows 10 Home Single Language
03:42:54:WU03:FS02:0x22:    OS Arch: AMD64
03:42:54:WU03:FS02:0x22:********************************************************************************
03:42:54:WU03:FS02:0x22:Project: 11779 (Run 0, Clone 575, Gen 66)
03:42:54:WU03:FS02:0x22:Unit: 0x000000550d5a98395e73c5dced2c65b8
03:42:54:WU03:FS02:0x22:Digital signatures verified
03:42:54:WU03:FS02:0x22:Folding@home GPU Core22 Folding@home Core
03:42:54:WU03:FS02:0x22:Version 0.0.2
03:42:54:WU03:FS02:0x22:  Found a checkpoint file
03:43:55:WU03:FS02:0x22:Completed 150000 out of 1000000 steps (15%)
03:43:55:WU03:FS02:0x22:Temperature control disabled. Requirements: single Nvidia GPU, tmax must be < 110 and twait >= 900
04:01:37:WU03:FS02:0x22:Completed 160000 out of 1000000 steps (16%)
04:19:13:WU03:FS02:0x22:Completed 170000 out of 1000000 steps (17%)
04:24:58:WU03:FS02:0x22:Bad State detected... attempting to resume from last good checkpoint. Is your system overclocked?
04:24:58:WU03:FS02:0x22:Following exception occured: Particle coordinate is nan
04:26:16:WU03:FS02:0x22:Bad State detected... attempting to resume from last good checkpoint. Is your system overclocked?
04:26:16:WU03:FS02:0x22:Following exception occured: Particle coordinate is nan
04:27:38:WU03:FS02:0x22:Bad State detected... attempting to resume from last good checkpoint. Is your system overclocked?
04:27:38:WU03:FS02:0x22:Following exception occured: Particle coordinate is nan
04:27:38:WU03:FS02:0x22:ERROR:114: Max Retries Reached
04:27:38:WU03:FS02:0x22:Saving result file ..\logfile_01.txt
04:27:38:WU03:FS02:0x22:Saving result file badstate-0.xml
04:27:39:WU03:FS02:0x22:Saving result file badstate-1.xml
04:27:39:WU03:FS02:0x22:Saving result file badstate-2.xml
04:27:39:WU03:FS02:0x22:Saving result file checkpointState.xml
04:27:40:WU03:FS02:0x22:Saving result file checkpt.crc
04:27:40:WU03:FS02:0x22:Saving result file positions.xtc
04:27:40:WU03:FS02:0x22:Saving result file science.log
04:27:40:WU03:FS02:0x22:Folding@home Core Shutdown: BAD_WORK_UNIT
04:27:42:WARNING:WU03:FS02:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
04:27:42:WU03:FS02:Sending unit results: id:03 state:SEND error:FAULTY project:11779 run:0 clone:575 gen:66 core:0x22 unit:0x000000550d5a98395e73c5dced2c65b8
04:27:42:WU03:FS02:Uploading 62.80MiB to 13.90.152.57
04:27:42:WU03:FS02:Connecting to 13.90.152.57:8080
04:27:42:WU02:FS02:Connecting to 65.254.110.245:8080
04:27:45:WARNING:WU02:FS02:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
04:27:45:WU02:FS02:Connecting to 18.218.241.186:80
04:27:46:WARNING:WU02:FS02:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
04:27:46:ERROR:WU02:FS02:Exception: Could not get an assignment
04:27:47:WU02:FS02:Connecting to 65.254.110.245:8080
04:27:48:WARNING:WU02:FS02:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
04:27:48:WU02:FS02:Connecting to 18.218.241.186:80
04:27:49:WU02:FS02:Assigned to work server 40.114.52.201
04:27:49:WU02:FS02:Requesting new work unit for slot 02: READY gpu:1:Mars [Radeon R7 M260/M265/M270] from 40.114.52.201
04:27:49:WU02:FS02:Connecting to 40.114.52.201:8080
04:27:54:WU03:FS02:Upload 0.20%
04:28:10:WU03:FS02:Upload 0.30%
04:28:15:ERROR:WU02:FS02:Exception: 10002: Received short response, expected 512 bytes, got 0
04:28:16:WU03:FS02:Upload 1.79%
04:28:22:WU03:FS02:Upload 2.89%
04:28:28:WU03:FS02:Upload 4.18%
04:28:34:WU03:FS02:Upload 5.37%
04:28:40:WU03:FS02:Upload 6.77%
04:28:46:WU03:FS02:Upload 7.96%
04:28:47:WU02:FS02:Connecting to 65.254.110.245:8080
04:28:48:WARNING:WU02:FS02:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
04:28:48:WU02:FS02:Connecting to 18.218.241.186:80
04:28:49:WARNING:WU02:FS02:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
04:28:49:ERROR:WU02:FS02:Exception: Could not get an assignment
04:28:52:WU03:FS02:Upload 8.96%
04:28:58:WU03:FS02:Upload 10.05%
04:29:04:WU03:FS02:Upload 11.44%
04:29:10:WU03:FS02:Upload 12.94%
04:29:16:WU03:FS02:Upload 14.23%
04:29:22:WU03:FS02:Upload 15.23%
04:29:28:WU03:FS02:Upload 16.22%
04:29:34:WU03:FS02:Upload 17.32%
04:29:40:WU03:FS02:Upload 18.61%
04:29:46:WU03:FS02:Upload 19.61%
04:29:52:WU03:FS02:Upload 20.60%
04:29:58:WU03:FS02:Upload 21.70%
04:30:04:WU03:FS02:Upload 23.09%
04:30:10:WU03:FS02:Upload 24.28%
04:30:16:WU03:FS02:Upload 25.28%
04:30:22:WU03:FS02:Upload 26.47%
04:30:24:WU02:FS02:Connecting to 65.254.110.245:8080
04:30:25:WARNING:WU02:FS02:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
04:30:25:WU02:FS02:Connecting to 18.218.241.186:80
04:30:26:WARNING:WU02:FS02:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
04:30:26:ERROR:WU02:FS02:Exception: Could not get an assignment
04:30:28:WU03:FS02:Upload 27.57%
04:30:34:WU03:FS02:Upload 28.66%
04:30:40:WU03:FS02:Upload 29.86%
04:30:46:WU03:FS02:Upload 31.15%
04:30:52:WU03:FS02:Upload 32.54%
04:30:58:WU03:FS02:Upload 33.74%
04:31:04:WU03:FS02:Upload 34.83%
04:31:10:WU03:FS02:Upload 36.03%
04:31:16:WU03:FS02:Upload 37.32%
04:31:22:WU03:FS02:Upload 38.42%
04:31:28:WU03:FS02:Upload 39.91%
04:31:34:WU03:FS02:Upload 41.20%
04:31:40:WU03:FS02:Upload 42.40%
04:31:46:WU03:FS02:Upload 43.59%
04:31:52:WU03:FS02:Upload 44.68%
04:31:58:WU03:FS02:Upload 46.08%
04:32:04:WU03:FS02:Upload 47.17%
04:32:10:WU03:FS02:Upload 48.27%
04:32:16:WU03:FS02:Upload 49.66%
04:32:22:WU03:FS02:Upload 51.15%
04:32:28:WU03:FS02:Upload 52.35%
04:32:34:WU03:FS02:Upload 53.54%
04:32:40:WU03:FS02:Upload 54.74%
04:32:46:WU03:FS02:Upload 55.73%
04:32:52:WU03:FS02:Upload 56.73%
04:32:58:WU03:FS02:Upload 57.82%
04:33:01:WU02:FS02:Connecting to 65.254.110.245:8080
04:33:02:WU02:FS02:Assigned to work server 40.114.52.201
04:33:02:WU02:FS02:Requesting new work unit for slot 02: READY gpu:1:Mars [Radeon R7 M260/M265/M270] from 40.114.52.201
04:33:02:WU02:FS02:Connecting to 40.114.52.201:8080
04:33:04:WU03:FS02:Upload 59.02%
04:33:10:WU03:FS02:Upload 60.41%
04:33:16:WU03:FS02:Upload 61.70%
04:33:22:WU03:FS02:Upload 63.00%
04:33:28:WU03:FS02:Upload 64.49%
04:33:34:WU03:FS02:Upload 65.78%
04:33:38:WU02:FS02:Downloading 29.70MiB
04:33:40:WU03:FS02:Upload 67.08%
04:33:44:WU02:FS02:Download 8.21%
04:33:46:WU03:FS02:Upload 67.97%
04:33:50:WU02:FS02:Download 13.05%
04:33:52:WU03:FS02:Upload 69.27%
04:33:56:WU02:FS02:Download 25.89%
04:33:58:WU03:FS02:Upload 70.46%
04:34:02:WU02:FS02:Download 38.30%
04:34:04:WU03:FS02:Upload 71.46%
04:34:08:WU02:FS02:Download 49.25%
04:34:10:WU03:FS02:Upload 72.25%

JimboPalmer
Posts: 2573
Joined: Mon Feb 16, 2009 4:12 am
Location: Greenwood MS USA

Re: AMD Radeon R7 M360 unable to complete unit without error

Post by JimboPalmer »

https://www.techpowerup.com/gpu-specs/r ... m260.c2591

This article hints that you also have intel graphics on your laptop, you need to be sure that you NEVER switch to the Intel graphics.
Look in BIOS, control panels, AMD utilities etc.
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