RX 580 Issues

It seems that a lot of GPU problems revolve around specific versions of drivers. Though AMD has their own support structure, you can often learn from information reported by others who fold.

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RX 580 Issues

Postby skydivingcatfan » Sat Apr 18, 2020 1:56 am

Put together a system with spare parts but can not get the GPU to work Sapphire Radeon RX580 it worked in my main system prior to installing a RX5700XT.

This is what my System Info Tab has

GPUs 1
GPU 0 Bus: 8 Slot:0 Func:0 AMD:5 Ellesmere XT [Radeon RX 470/480/570/580/590]
Not detected: Failed to open dynamic library 'nvcuda.dll': The specified module could not be found.
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Re: RX 580 Issues

Postby PantherX » Sat Apr 18, 2020 2:18 am

Welcome to the F@H Forum skydivingcatfan,

Can you please post your log file. Ensure that you have copied the System configuration which is present at the start of the log file: viewtopic.php?f=81&t=26036 :)

I am aware that the demand for GPU WUs is a lot higher than the supply but work is being done to address this.
ETA:
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Re: RX 580 Issues

Postby skydivingcatfan » Sat Apr 18, 2020 2:25 am

Code: Select all
*********************** Log Started 2020-04-18T01:09:39Z ***********************
01:09:39:****************************** FAHClient ******************************
01:09:39:        Version: 7.6.9
01:09:39:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
01:09:39:      Copyright: 2020 foldingathome.org
01:09:39:       Homepage: https://foldingathome.org/
01:09:39:           Date: Apr 17 2020
01:09:39:           Time: 11:13:06
01:09:39:       Revision: 398c2b17fa535e0cc6c9d10856b2154c32771646
01:09:39:         Branch: master
01:09:39:       Compiler: Visual C++ 2008
01:09:39:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:09:39:       Platform: win32 10
01:09:39:           Bits: 32
01:09:39:           Mode: Release
01:09:39:         Config: C:\Users\Folding\AppData\Roaming\FAHClient\config.xml
01:09:39:******************************** CBang ********************************
01:09:39:           Date: Apr 17 2020
01:09:39:           Time: 11:10:09
01:09:39:       Revision: 2fb0be7809c5e45287a122ca5fbc15b5ae859a3b
01:09:39:         Branch: master
01:09:39:       Compiler: Visual C++ 2008
01:09:39:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:09:39:       Platform: win32 10
01:09:39:           Bits: 32
01:09:39:           Mode: Release
01:09:39:******************************* System ********************************
01:09:39:            CPU: AMD Ryzen 5 3600 6-Core Processor
01:09:39:         CPU ID: AuthenticAMD Family 23 Model 113 Stepping 0
01:09:39:           CPUs: 12
01:09:39:         Memory: 15.93GiB
01:09:39:    Free Memory: 14.36GiB
01:09:39:        Threads: WINDOWS_THREADS
01:09:39:     OS Version: 6.2
01:09:39:    Has Battery: false
01:09:39:     On Battery: false
01:09:39:     UTC Offset: -7
01:09:39:            PID: 7772
01:09:39:            CWD: C:\Users\Folding\AppData\Roaming\FAHClient
01:09:39:             OS: Windows 10 Enterprise
01:09:39:        OS Arch: AMD64
01:09:39:           GPUs: 1
01:09:39:          GPU 0: Bus:8 Slot:0 Func:0 AMD:5 Ellesmere XT [Radeon RX
01:09:39:                 470/480/570/580/590]
01:09:39:           CUDA: Not detected: Failed to open dynamic library 'nvcuda.dll': The
01:09:39:                 specified module could not be found.
01:09:39:
01:09:39:OpenCL Device 0: Platform:0 Device:0 Bus:8 Slot:0 Compute:1.2 Driver:3004.8
01:09:39:  Win32 Service: false
01:09:39:******************************* libFAH ********************************
01:09:39:           Date: Apr 15 2020
01:09:39:           Time: 14:53:14
01:09:39:       Revision: 216968bc7025029c841ed6e36e81a03a316890d3
01:09:39:         Branch: master
01:09:39:       Compiler: Visual C++ 2008
01:09:39:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:09:39:       Platform: win32 10
01:09:39:           Bits: 32
01:09:39:           Mode: Release
01:09:39:***********************************************************************
01:09:39:<config>
01:09:39:  <!-- Network -->
01:09:39:  <proxy v=':8080'/>
01:09:39:
01:09:39:  <!-- Slot Control -->
01:09:39:  <power v='FULL'/>
01:09:39:
01:09:39:  <!-- User Information -->
01:09:39:  <passkey v='*****'/>
01:09:39:  <team v='234771'/>
01:09:39:  <user v='skydivingcatfan'/>
01:09:39:
01:09:39:  <!-- Folding Slots -->
01:09:39:  <slot id='0' type='CPU'/>
01:09:39:</config>
01:09:39:Trying to access database...
01:09:39:Successfully acquired database lock
01:09:39:Enabled folding slot 00: READY cpu:12
01:09:39:WU00:FS00:Starting
01:09:40:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Folding\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 706 -lifeline 7772 -checkpoint 15 -np 12
01:09:41:WU00:FS00:Started FahCore on PID 8012
01:09:42:WU00:FS00:Core PID:8092
01:09:42:WU00:FS00:FahCore 0xa7 started
01:09:43:WU00:FS00:0xa7:*********************** Log Started 2020-04-18T01:09:43Z ***********************
01:09:43:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
01:09:43:WU00:FS00:0xa7:       Type: 0xa7
01:09:43:WU00:FS00:0xa7:       Core: Gromacs
01:09:43:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 706 -lifeline 8012 -checkpoint 15 -np
01:09:43:WU00:FS00:0xa7:             12
01:09:43:WU00:FS00:0xa7:************************************ CBang *************************************
01:09:43:WU00:FS00:0xa7:       Date: Oct 26 2019
01:09:43:WU00:FS00:0xa7:       Time: 01:38:25
01:09:43:WU00:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
01:09:43:WU00:FS00:0xa7:     Branch: master
01:09:43:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
01:09:43:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:09:43:WU00:FS00:0xa7:   Platform: win32 10
01:09:43:WU00:FS00:0xa7:       Bits: 64
01:09:43:WU00:FS00:0xa7:       Mode: Release
01:09:43:WU00:FS00:0xa7:************************************ System ************************************
01:09:43:WU00:FS00:0xa7:        CPU: AMD Ryzen 5 3600 6-Core Processor
01:09:43:WU00:FS00:0xa7:     CPU ID: AuthenticAMD Family 23 Model 113 Stepping 0
01:09:43:WU00:FS00:0xa7:       CPUs: 12
01:09:43:WU00:FS00:0xa7:     Memory: 15.93GiB
01:09:43:WU00:FS00:0xa7:Free Memory: 14.31GiB
01:09:43:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
01:09:43:WU00:FS00:0xa7: OS Version: 6.2
01:09:43:WU00:FS00:0xa7:Has Battery: false
01:09:43:WU00:FS00:0xa7: On Battery: false
01:09:43:WU00:FS00:0xa7: UTC Offset: -7
01:09:43:WU00:FS00:0xa7:        PID: 8092
01:09:43:WU00:FS00:0xa7:        CWD: C:\Users\Folding\AppData\Roaming\FAHClient\work
01:09:43:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
01:09:43:WU00:FS00:0xa7:    Version: 0.0.18
01:09:43:WU00:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
01:09:43:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
01:09:43:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
01:09:43:WU00:FS00:0xa7:       Date: Oct 26 2019
01:09:43:WU00:FS00:0xa7:       Time: 01:52:30
01:09:43:WU00:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
01:09:43:WU00:FS00:0xa7:     Branch: master
01:09:43:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
01:09:43:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:09:43:WU00:FS00:0xa7:   Platform: win32 10
01:09:43:WU00:FS00:0xa7:       Bits: 64
01:09:43:WU00:FS00:0xa7:       Mode: Release
01:09:43:WU00:FS00:0xa7:************************************ Build *************************************
01:09:43:WU00:FS00:0xa7:       SIMD: avx_256
01:09:43:WU00:FS00:0xa7:********************************************************************************
01:09:43:WU00:FS00:0xa7:Project: 13861 (Run 0, Clone 14947, Gen 61)
01:09:43:WU00:FS00:0xa7:Unit: 0x000000480d5a98395e730c236b87bcd2
01:09:43:WU00:FS00:0xa7:Digital signatures verified
01:09:43:WU00:FS00:0xa7:Calling: mdrun -s frame61.tpr -o frame61.trr -x frame61.xtc -e frame61.edr -cpi state.cpt -cpt 15 -nt 12
01:09:44:WU00:FS00:0xa7:Steps: first=7625000 total=125000
01:09:46:WU00:FS00:0xa7:Completed 44681 out of 125000 steps (35%)
01:09:53:WU00:FS00:0xa7:Completed 45000 out of 125000 steps (36%)
01:10:18:WU00:FS00:0xa7:Completed 46250 out of 125000 steps (37%)
01:10:41:WU00:FS00:0xa7:Completed 47500 out of 125000 steps (38%)
01:11:04:WU00:FS00:0xa7:Completed 48750 out of 125000 steps (39%)
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01:11:48:WU00:FS00:0xa7:Completed 51250 out of 125000 steps (41%)
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01:21:55:WU00:FS00:0xa7:Completed 82500 out of 125000 steps (66%)
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Re: RX 580 Issues

Postby PantherX » Sat Apr 18, 2020 2:35 am

What happens if you open up FAHControl -> Configure -> Slots Tab -> Add -> Select GPU -> OK -> Save

In theory, you need to add a GPU slot and that's it :)
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Re: RX 580 Issues

Postby skydivingcatfan » Sat Apr 18, 2020 2:40 am

That worked this time. I had tried that before and it did not change it.
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Re: RX 580 Issues

Postby PantherX » Sat Apr 18, 2020 2:52 am

Well, I believe you and it seems that everything is working fine so glad that your GPU can now join the folding cause :)
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Re: RX 580 Issues

Postby skydivingcatfan » Tue Apr 28, 2020 1:00 pm

Has been folding fine since this. I have seen a couple other users have to add a second time to get it to show up
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Re: RX 580 Issues

Postby skydivingcatfan » Thu Apr 30, 2020 2:15 am

I had to reinstall because I screwed something up and now can not get a gpu slot added again
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Re: RX 580 Issues

Postby skydivingcatfan » Thu Apr 30, 2020 3:15 am

Finally got the GPU slot to add after about 60 attempts.
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Re: RX 580 Issues

Postby PantherX » Thu Apr 30, 2020 5:16 am

In case you were wondering, the reason why a fresh installation of V7.6.9 wasn't picking up the GPU was because the GPUs.txt file wasn't downloaded. It would automatically download after the client/system restarts. The workaround is to manually download the GPUs.txt file in the correct location. This issue has been resolved in the latest beta of the client.
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Re: RX 580 Issues

Postby skydivingcatfan » Sat May 02, 2020 2:37 pm

PantherX wrote:In case you were wondering, the reason why a fresh installation of V7.6.9 wasn't picking up the GPU was because the GPUs.txt file wasn't downloaded. It would automatically download after the client/system restarts. The workaround is to manually download the GPUs.txt file in the correct location. This issue has been resolved in the latest beta of the client.


I looked for that file and it was there
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Re: RX 580 Issues

Postby bruce » Thu Jul 23, 2020 7:22 pm

skydivingcatfan wrote:I looked for that file and it was there


Where is "there"? FAH only looks in the place it downloads it ... in it's working files area.
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