rx5700xt doesn't show up

It seems that a lot of GPU problems revolve around specific versions of drivers. Though AMD has their own support structure, you can often learn from information reported by others who fold.

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rx5700xt doesn't show up

Postby MtKrRa » Sat Apr 25, 2020 2:44 am

Everything was fine until an unexpected power loss. my GPU slot no longer shows up.

What I've tried sofar:
    1. reinstalled (clean install) FAH multiple times with the latest version 7.6.9 and previous version 7.5.1 (just a random version I found in my download folder)
    2. reinstalled (clean) GPU driver
    3. add GPU slot manually
Right now:
    1. GPU works fine in other application except FAH.
    2. CPU slot is normal in FAH.
Edit:
GPU driver using 20.2.2 (latest stable)

Code: Select all
*********************** Log Started 2020-04-25T01:27:52Z ***********************
01:27:52:****************************** FAHClient ******************************
01:27:52:        Version: 7.6.9
01:27:52:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
01:27:52:      Copyright: 2020 foldingathome.org
01:27:52:       Homepage: https://foldingathome.org/
01:27:52:           Date: Apr 17 2020
01:27:52:           Time: 11:13:06
01:27:52:       Revision: 398c2b17fa535e0cc6c9d10856b2154c32771646
01:27:52:         Branch: master
01:27:52:       Compiler: Visual C++ 2008
01:27:52:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:27:52:       Platform: win32 10
01:27:52:           Bits: 32
01:27:52:           Mode: Release
01:27:52:           Args: --open-web-control
01:27:52:******************************** CBang ********************************
01:27:52:           Date: Apr 17 2020
01:27:52:           Time: 11:10:09
01:27:52:       Revision: 2fb0be7809c5e45287a122ca5fbc15b5ae859a3b
01:27:52:         Branch: master
01:27:52:       Compiler: Visual C++ 2008
01:27:52:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:27:52:       Platform: win32 10
01:27:52:           Bits: 32
01:27:52:           Mode: Release
01:27:52:******************************* System ********************************
01:27:52:            CPU: AMD Ryzen 7 3700X 8-Core Processor
01:27:52:         CPU ID: AuthenticAMD Family 23 Model 113 Stepping 0
01:27:52:           CPUs: 16
01:27:52:         Memory: 31.95GiB
01:27:52:    Free Memory: 25.17GiB
01:27:52:        Threads: WINDOWS_THREADS
01:27:52:     OS Version: 6.2
01:27:52:    Has Battery: false
01:27:52:     On Battery: false
01:27:52:     UTC Offset: -4
01:27:52:            PID: 1360
01:27:52:            CWD: C:\Users\Grox-\AppData\Roaming\FAHClient
01:27:52:             OS: Windows 10 Enterprise
01:27:52:        OS Arch: AMD64
01:27:52:           GPUs: 0
01:27:52:           CUDA: Not detected: Failed to open dynamic library 'nvcuda.dll':
01:27:52:                 ~
0!W
01:27:52:
01:27:52:OpenCL Device 0: Platform:0 Device:0 Bus:9 Slot:0 Compute:1.2 Driver:3004.8
01:27:52:  Win32 Service: false
01:27:52:******************************* libFAH ********************************
01:27:52:           Date: Apr 15 2020
01:27:52:           Time: 14:53:14
01:27:52:       Revision: 216968bc7025029c841ed6e36e81a03a316890d3
01:27:52:         Branch: master
01:27:52:       Compiler: Visual C++ 2008
01:27:52:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:27:52:       Platform: win32 10
01:27:52:           Bits: 32
01:27:52:           Mode: Release
01:27:52:***********************************************************************
01:27:52:<config>
01:27:52:  <!-- Folding Slots -->
01:27:52:</config>
01:27:52:Trying to access database...
01:27:52:Successfully acquired database lock
01:27:52:Enabled folding slot 00: PAUSED cpu:15 (not configured)
01:27:54:5:127.0.0.1:New Web session
01:27:54:WARNING:10:127.0.0.1:404 HTTP NOT FOUND /css/images/ui-bg_highlight-soft_75_cccccc_1x100.png
01:27:54:WARNING:14:127.0.0.1:404 HTTP NOT FOUND /css/images/ui-bg_glass_55_fbf9ee_1x400.png
01:27:54:WARNING:15:127.0.0.1:404 HTTP NOT FOUND /css/images/ui-bg_glass_95_fef1ec_1x400.png
01:27:54:WARNING:16:127.0.0.1:404 HTTP NOT FOUND /css/images/ui-icons_222222_256x240.png
01:27:54:WARNING:19:127.0.0.1:404 HTTP NOT FOUND /css/images/ui-icons_2e83ff_256x240.png
01:28:23:Set client configured
01:28:24:WU00:FS00:Connecting to 65.254.110.245:80
01:28:24:WU00:FS00:Connecting to 65.254.110.245:80
01:28:24:WU00:FS00:Assigned to work server 155.247.164.213
01:28:24:WU00:FS00:Requesting new work unit for slot 00: READY cpu:15 from 155.247.164.213
01:28:24:WU00:FS00:Connecting to 155.247.164.213:8080
01:28:24:WU00:FS00:Downloading 2.80MiB
01:28:24:WU00:FS00:Download complete
01:28:24:WU00:FS00:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:14617 run:383 clone:0 gen:42 core:0xa7 unit:0x0000002a9bf7a4d55e848dc3e63a209f
01:28:24:WU00:FS00:Downloading core from http://cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah
01:28:24:WU00:FS00:Connecting to cores.foldingathome.org:80
01:28:25:WU00:FS00:FahCore a7: Downloading 6.71MiB
01:28:25:WU00:FS00:FahCore a7: Download complete
01:28:25:WU00:FS00:Valid core signature
01:28:25:WU00:FS00:Unpacked 19.85MiB to cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe
01:28:25:WU00:FS00:Unpacked 2.64MiB to cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/libfftw3f-3.dll
01:28:26:WU00:FS00:Starting
01:28:26:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Grox-\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 706 -lifeline 1360 -checkpoint 15 -np 15
01:28:26:WU00:FS00:Started FahCore on PID 16036
01:28:26:WU00:FS00:Core PID:13672
01:28:26:WU00:FS00:FahCore 0xa7 started
01:28:26:WU00:FS00:0xa7:*********************** Log Started 2020-04-25T01:28:26Z ***********************
01:28:26:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
01:28:26:WU00:FS00:0xa7:       Type: 0xa7
01:28:26:WU00:FS00:0xa7:       Core: Gromacs
01:28:26:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 706 -lifeline 16036 -checkpoint 15 -np
01:28:26:WU00:FS00:0xa7:             15
01:28:26:WU00:FS00:0xa7:************************************ CBang *************************************
01:28:26:WU00:FS00:0xa7:       Date: Oct 26 2019
01:28:26:WU00:FS00:0xa7:       Time: 01:38:25
01:28:26:WU00:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
01:28:26:WU00:FS00:0xa7:     Branch: master
01:28:26:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
01:28:26:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:28:26:WU00:FS00:0xa7:   Platform: win32 10
01:28:26:WU00:FS00:0xa7:       Bits: 64
01:28:26:WU00:FS00:0xa7:       Mode: Release
01:28:26:WU00:FS00:0xa7:************************************ System ************************************
01:28:26:WU00:FS00:0xa7:        CPU: AMD Ryzen 7 3700X 8-Core Processor
01:28:26:WU00:FS00:0xa7:     CPU ID: AuthenticAMD Family 23 Model 113 Stepping 0
01:28:26:WU00:FS00:0xa7:       CPUs: 16
01:28:26:WU00:FS00:0xa7:     Memory: 31.95GiB
01:28:26:WU00:FS00:0xa7:Free Memory: 25.03GiB
01:28:26:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
01:28:26:WU00:FS00:0xa7: OS Version: 6.2
01:28:26:WU00:FS00:0xa7:Has Battery: false
01:28:26:WU00:FS00:0xa7: On Battery: false
01:28:26:WU00:FS00:0xa7: UTC Offset: -4
01:28:26:WU00:FS00:0xa7:        PID: 13672
01:28:26:WU00:FS00:0xa7:        CWD: C:\Users\Grox-\AppData\Roaming\FAHClient\work
01:28:26:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
01:28:26:WU00:FS00:0xa7:    Version: 0.0.18
01:28:26:WU00:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
01:28:26:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
01:28:26:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
01:28:26:WU00:FS00:0xa7:       Date: Oct 26 2019
01:28:26:WU00:FS00:0xa7:       Time: 01:52:30
01:28:26:WU00:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
01:28:26:WU00:FS00:0xa7:     Branch: master
01:28:26:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
01:28:26:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
01:28:26:WU00:FS00:0xa7:   Platform: win32 10
01:28:26:WU00:FS00:0xa7:       Bits: 64
01:28:26:WU00:FS00:0xa7:       Mode: Release
01:28:26:WU00:FS00:0xa7:************************************ Build *************************************
01:28:26:WU00:FS00:0xa7:       SIMD: avx_256
01:28:26:WU00:FS00:0xa7:********************************************************************************
01:28:26:WU00:FS00:0xa7:Project: 14617 (Run 383, Clone 0, Gen 42)
01:28:26:WU00:FS00:0xa7:Unit: 0x0000002a9bf7a4d55e848dc3e63a209f
01:28:26:WU00:FS00:0xa7:Reading tar file core.xml
01:28:26:WU00:FS00:0xa7:Reading tar file frame42.tpr
01:28:26:WU00:FS00:0xa7:Digital signatures verified
01:28:26:WU00:FS00:0xa7:Calling: mdrun -s frame42.tpr -o frame42.trr -cpt 15 -nt 15
01:28:26:WU00:FS00:0xa7:Steps: first=0 total=250000
01:28:27:WU00:FS00:0xa7:Completed 1 out of 250000 steps (0%)
01:28:53:Saving configuration to config.xml
01:28:53:<config>
01:28:53:  <!-- User Information -->
01:28:53:  <passkey v='*****'/>
01:28:53:  <team v='3213'/>
01:28:53:  <user v='MtKrRa'/>
01:28:53:
01:28:53:  <!-- Folding Slots -->
01:28:53:  <slot id='0' type='CPU'/>
01:28:53:</config>
01:29:07:WU00:FS00:0xa7:Completed 2500 out of 250000 steps (1%)
01:29:44:WU00:FS00:0xa7:Completed 5000 out of 250000 steps (2%)
01:30:19:WU00:FS00:0xa7:Completed 7500 out of 250000 steps (3%)
01:30:57:WU00:FS00:0xa7:Completed 10000 out of 250000 steps (4%)
01:31:34:WU00:FS00:0xa7:Completed 12500 out of 250000 steps (5%)
01:32:12:WU00:FS00:0xa7:Completed 15000 out of 250000 steps (6%)
01:32:50:WU00:FS00:0xa7:Completed 17500 out of 250000 steps (7%)
01:32:52:Connecting to assign1.foldingathome.org:80
01:32:52:Updated GPUs.txt
01:33:27:WU00:FS00:0xa7:Completed 20000 out of 250000 steps (8%)
01:34:03:WU00:FS00:0xa7:Completed 22500 out of 250000 steps (9%)
01:34:40:WU00:FS00:0xa7:Completed 25000 out of 250000 steps (10%)
01:34:59:Saving configuration to config.xml
01:34:59:<config>
01:34:59:  <!-- Network -->
01:34:59:  <proxy v=':8080'/>
01:34:59:
01:34:59:  <!-- User Information -->
01:34:59:  <passkey v='*****'/>
01:34:59:  <team v='3213'/>
01:34:59:  <user v='MtKrRa'/>
01:34:59:
01:34:59:  <!-- Folding Slots -->
01:34:59:  <slot id='0' type='CPU'/>
01:34:59:</config>
01:35:17:WU00:FS00:0xa7:Completed 27500 out of 250000 steps (11%)
01:35:52:WU00:FS00:0xa7:Completed 30000 out of 250000 steps (12%)
01:36:28:WU00:FS00:0xa7:Completed 32500 out of 250000 steps (13%)
01:37:04:WU00:FS00:0xa7:Completed 35000 out of 250000 steps (14%)
01:37:40:WU00:FS00:0xa7:Completed 37500 out of 250000 steps (15%)
01:38:15:WU00:FS00:0xa7:Completed 40000 out of 250000 steps (16%)
01:38:51:WU00:FS00:0xa7:Completed 42500 out of 250000 steps (17%)
01:39:27:WU00:FS00:0xa7:Completed 45000 out of 250000 steps (18%)
01:40:06:WU00:FS00:0xa7:Completed 47500 out of 250000 steps (19%)
01:40:43:WU00:FS00:0xa7:Completed 50000 out of 250000 steps (20%)
01:41:21:WU00:FS00:0xa7:Completed 52500 out of 250000 steps (21%)
01:42:01:WU00:FS00:0xa7:Completed 55000 out of 250000 steps (22%)
01:42:38:WU00:FS00:0xa7:Completed 57500 out of 250000 steps (23%)
MtKrRa
 
Posts: 5
Joined: Sat Apr 25, 2020 2:30 am

Re: rx5700xt doesn't show up

Postby PantherX » Sat Apr 25, 2020 3:37 am

Welcome to the F@H Forum MtKrRa,

This is a known issue for a fresh installation of V7.6.9 on a GPU system, here's a workaround for you:
Manually download the GPUs.txt file from here: https://apps.foldingathome.org/GPUs.txt (right-click save as GPUs.txt)
Exit the client
Copy the GPUs.txt file from the Downloads folder to C:\Users\matt\AppData\Roaming\FAHClient\
Reboot your system
Start up the client and ensure that you can see your GPU in the log file
Add a GPU slot from FAHControl -> Configure -> Slots tab -> Add -> GPU -> OK -> Save
ETA:
Now ↞ Very Soon ↔ Soon ↔ Soon-ish ↔ Not Soon ↠ End Of Time

Welcome To The F@H Support Forum Ӂ Troubleshooting Bad WUs Ӂ Troubleshooting Server Connectivity Issues
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PantherX
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Posts: 6765
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Location: Land Of The Long White Cloud

Re: rx5700xt doesn't show up

Postby MtKrRa » Sat Apr 25, 2020 3:52 am

PantherX wrote:Welcome to the F@H Forum MtKrRa,

This is a known issue for a fresh installation of V7.6.9 on a GPU system, here's a workaround for you:
Manually download the GPUs.txt file from here: https://apps.foldingathome.org/GPUs.txt (right-click save as GPUs.txt)
Exit the client
Copy the GPUs.txt file from the Downloads folder to C:\Users\matt\AppData\Roaming\FAHClient\
Reboot your system
Start up the client and ensure that you can see your GPU in the log file
Add a GPU slot from FAHControl -> Configure -> Slots tab -> Add -> GPU -> OK -> Save

Thank you for the prompt reply, I probably missed this info somewhere in the update.
This method fixed my issue, althogh there is already a GPUs.txt in the folder?
Anyway, thanks for the information.
MtKrRa
 
Posts: 5
Joined: Sat Apr 25, 2020 2:30 am

Re: rx5700xt doesn't show up

Postby PantherX » Sat Apr 25, 2020 3:56 am

Did you reboot your system? Reason is the client doesn't see you GPU:
01:27:52: GPUs: 0
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PantherX
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Re: rx5700xt doesn't show up

Postby MtKrRa » Sat Apr 25, 2020 4:32 am

PantherX wrote:Did you reboot your system? Reason is the client doesn't see you GPU:
01:27:52: GPUs: 0

Yes I did reboot, both before the fix and after the fix.
but only the reboot after the fix fixed the problem.

So the timeline is as follows: (just to make myself clear)
    1. installed FAH [GPUs.txt already exist]
    2. reboot computer
    3. GPU slot not showing
    4. replaced the old GPUs.txt with the new one
    5. reboot
    6. problem fixed
MtKrRa
 
Posts: 5
Joined: Sat Apr 25, 2020 2:30 am


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