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No WUs available for this configuration

PostPosted: Thu Apr 30, 2020 2:34 am
by ClemSNide
I've been having problems getting a GPU work unit over the past couple of weeks.


I first noticed this on 18 April. The CPU slot was running but the GPU was going through lots of attempts. After a week (and 42 attempts) I checked the boards and found the 7.6.9 update, which I installed. That seemed to work; I got one project, and then it was back to the failures.

My concern is that my GPU may have been re-redlined. After years of service it was delisted until an administrator approved the card ID. (GPU-Z reports it's 1002 6899 - 1002 0B00.) The drivers have been updated to the latest version.


Code: Select all
*********************** Log Started 2020-04-30T00:59:38Z ***********************
00:59:39:WU01:FS01:Connecting to 65.254.110.245:80
00:59:43:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
00:59:43:WU01:FS01:Connecting to 18.218.241.186:80
00:59:44:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
00:59:44:WU01:FS01:Connecting to 65.254.110.245:80
00:59:45:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
00:59:45:WU01:FS01:Connecting to 18.218.241.186:80
00:59:46:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
00:59:46:ERROR:WU01:FS01:Exception: Could not get an assignment
00:59:46:WU01:FS01:Connecting to 65.254.110.245:80
00:59:47:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
00:59:47:WU01:FS01:Connecting to 18.218.241.186:80
00:59:47:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
00:59:47:WU01:FS01:Connecting to 65.254.110.245:80
00:59:48:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
00:59:48:WU01:FS01:Connecting to 18.218.241.186:80
00:59:48:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
00:59:48:ERROR:WU01:FS01:Exception: Could not get an assignment
01:00:46:WU01:FS01:Connecting to 65.254.110.245:80
01:00:46:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
01:00:46:WU01:FS01:Connecting to 18.218.241.186:80
01:00:46:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
01:00:46:WU01:FS01:Connecting to 65.254.110.245:80
01:00:47:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration

01:00:47:WU01:FS01:Connecting to 18.218.241.186:80
01:00:47:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
01:00:47:ERROR:WU01:FS01:Exception: Could not get an assignment

Re: No WUs available for this configuration

PostPosted: Thu Apr 30, 2020 4:49 am
by PantherX
Can you please post the first 100 lines of the log file so we can see your system configuration and the client settings?

Re: No WUs available for this configuration

PostPosted: Thu Apr 30, 2020 9:43 pm
by ClemSNide
Here's the first 100 lines of the log, with both slots. Only slot 1 has the issues.

I haven't done anything unusual with the installation except put the program & data files onto my D drive.

Code: Select all

02:54:27:WU02:FS01:Connecting to 128.252.203.10:8080
02:54:32:WU02:FS01:Downloading 29.70MiB
02:54:38:WU02:FS01:Download 67.34%
02:54:41:WU02:FS01:Download complete
02:54:41:WU02:FS01:Received Unit: id:02 state:DOWNLOAD error:NO_ERROR project:11760 run:0 clone:4665 gen:27 core:0x22 unit:0x0000002a80fccb0a5e6d7d0e2be49b33
02:54:41:WU02:FS01:Starting
02:54:41:ERROR:WU02:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
02:54:42:WU02:FS01:Starting
02:54:42:ERROR:WU02:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
02:55:42:WU02:FS01:Starting
02:55:42:ERROR:WU02:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
02:57:19:WU02:FS01:Starting
02:57:19:ERROR:WU02:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
02:57:33:WU00:FS00:0xa7:Completed 197500 out of 250000 steps (79%)
02:59:56:WU02:FS01:Starting
02:59:56:ERROR:WU02:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
03:01:23:WU00:FS00:0xa7:Completed 200000 out of 250000 steps (80%)
03:04:11:WU02:FS01:Starting
03:04:11:ERROR:WU02:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
03:04:11:WU02:FS01:Sending unit results: id:02 state:SEND error:FAILED project:11760 run:0 clone:4665 gen:27 core:0x22 unit:0x0000002a80fccb0a5e6d7d0e2be49b33
03:04:11:WU02:FS01:Connecting to 128.252.203.10:8080
03:04:11:WU01:FS01:Connecting to 65.254.110.245:80
03:04:11:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:04:11:WU01:FS01:Connecting to 18.218.241.186:80
03:04:11:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:04:11:WU01:FS01:Connecting to 65.254.110.245:80
03:04:12:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:04:12:WU01:FS01:Connecting to 18.218.241.186:80
03:04:12:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:04:12:ERROR:WU01:FS01:Exception: Could not get an assignment
03:04:12:WU01:FS01:Connecting to 65.254.110.245:80
03:04:12:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:04:12:WU01:FS01:Connecting to 18.218.241.186:80
03:04:13:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:04:13:WU01:FS01:Connecting to 65.254.110.245:80
03:04:13:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:04:13:WU01:FS01:Connecting to 18.218.241.186:80
03:04:13:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:04:13:ERROR:WU01:FS01:Exception: Could not get an assignment
03:05:12:WU01:FS01:Connecting to 65.254.110.245:80
03:05:12:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:05:12:WU01:FS01:Connecting to 18.218.241.186:80
03:05:13:WU01:FS01:Assigned to work server 128.252.203.10
03:05:13:WU01:FS01:Requesting new work unit for slot 01: READY gpu:0:Cypress Pro [Radeon HD 5800/6850] from 128.252.203.10
03:05:13:WU01:FS01:Connecting to 128.252.203.10:8080
03:05:13:WU00:FS00:0xa7:Completed 202500 out of 250000 steps (81%)
03:05:34:WARNING:WU01:FS01:WorkServer connection failed on port 8080 trying 80
03:05:34:WU01:FS01:Connecting to 128.252.203.10:80
03:05:55:ERROR:WU01:FS01:Exception: Failed to connect to 128.252.203.10:80: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
03:06:49:WU01:FS01:Connecting to 65.254.110.245:80
03:06:50:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:06:50:WU01:FS01:Connecting to 18.218.241.186:80
03:06:50:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:06:50:WU01:FS01:Connecting to 65.254.110.245:80
03:06:50:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:06:50:WU01:FS01:Connecting to 18.218.241.186:80
03:06:50:WARNING:WU01:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:06:50:ERROR:WU01:FS01:Exception: Could not get an assignment
03:09:00:WU00:FS00:0xa7:Completed 205000 out of 250000 steps (82%)
03:09:27:WU01:FS01:Connecting to 65.254.110.245:80
03:09:27:WU01:FS01:Assigned to work server 13.82.98.119
03:09:27:WU01:FS01:Requesting new work unit for slot 01: READY gpu:0:Cypress Pro [Radeon HD 5800/6850] from 13.82.98.119
03:09:27:WU01:FS01:Connecting to 13.82.98.119:8080
03:09:30:WU01:FS01:Downloading 13.26MiB
03:09:35:WU01:FS01:Download complete
03:09:35:WU01:FS01:Received Unit: id:01 state:DOWNLOAD error:NO_ERROR project:14538 run:0 clone:1006 gen:114 core:0x22 unit:0x0000009e0d5262775e7b9cdd8c21a69e
03:09:35:WU01:FS01:Starting
03:09:35:ERROR:WU01:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
03:09:35:WU01:FS01:Starting
03:09:35:ERROR:WU01:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
03:10:35:WU01:FS01:Starting
03:10:35:ERROR:WU01:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
03:12:13:WU01:FS01:Starting
03:12:13:ERROR:WU01:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
03:12:50:WU00:FS00:0xa7:Completed 207500 out of 250000 steps (83%)
03:14:50:WU01:FS01:Starting
03:14:50:ERROR:WU01:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
03:16:35:WU00:FS00:0xa7:Completed 210000 out of 250000 steps (84%)
03:19:04:WU01:FS01:Starting
03:19:04:ERROR:WU01:FS01:Failed to start core: OpenCL device matching slot 1 not found, make sure the OpenCL driver is installed or try setting 'opencl-index' manually
03:19:04:WU01:FS01:Sending unit results: id:01 state:SEND error:FAILED project:14538 run:0 clone:1006 gen:114 core:0x22 unit:0x0000009e0d5262775e7b9cdd8c21a69e
03:19:04:WU01:FS01:Connecting to 13.82.98.119:8080
03:19:05:WU03:FS01:Connecting to 65.254.110.245:80
03:19:05:WARNING:WU03:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:19:05:WU03:FS01:Connecting to 18.218.241.186:80
03:19:05:WARNING:WU03:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:19:05:WU03:FS01:Connecting to 65.254.110.245:80
03:19:05:WARNING:WU03:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:19:05:WU03:FS01:Connecting to 18.218.241.186:80
03:19:06:WU03:FS01:Assigned to work server 13.82.98.119
03:19:06:WU03:FS01:Requesting new work unit for slot 01: READY gpu:0:Cypress Pro [Radeon HD 5800/6850] from 13.82.98.119
03:19:06:WU03:FS01:Connecting to 13.82.98.119:8080
03:19:16:WU01:FS01:Server responded WORK_ACK (400)
03:19:16:WU01:FS01:Cleaning up
03:19:18:ERROR:WU03:FS01:Exception: Server did not assign work unit
03:19:18:WU03:FS01:Connecting to 65.254.110.245:80
03:19:18:WU03:FS01:Assigned to work server 13.82.98.119
03:19:18:WU03:FS01:Requesting new work unit for slot 01: READY gpu:0:Cypress Pro [Radeon HD 5800/6850] from 13.82.98.119
03:19:18:WU03:FS01:Connecting to 13.82.98.119:8080
03:19:30:ERROR:WU03:FS01:Exception: Server did not assign work unit
03:20:18:WU03:FS01:Connecting to 65.254.110.245:80
03:20:18:WARNING:WU03:FS01:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:20:18:WU03:FS01:Connecting to 18.218.241.186:80



Re: No WUs available for this configuration

PostPosted: Thu Apr 30, 2020 10:06 pm
by ClemSNide
After poking around, I found a log file that may be more useful.

Code: Select all
*********************** Log Started 2020-04-30T00:52:46Z ***********************
00:52:46:****************************** FAHClient ******************************
00:52:46:      Version: 7.6.9
00:52:46:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
00:52:46:    Copyright: 2020 foldingathome.org
00:52:46:     Homepage: https://foldingathome.org/
00:52:46:         Date: Apr 17 2020
00:52:46:         Time: 11:13:06
00:52:46:     Revision: 398c2b17fa535e0cc6c9d10856b2154c32771646
00:52:46:       Branch: master
00:52:46:     Compiler: Visual C++ 2008
00:52:46:      Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
00:52:46:     Platform: win32 10
00:52:46:         Bits: 32
00:52:46:         Mode: Release
00:52:46:       Config: D:\Users\Saint John\AppData\Roaming\FAHClient\config.xml
00:52:46:******************************** CBang ********************************
00:52:46:         Date: Apr 17 2020
00:52:46:         Time: 11:10:09
00:52:46:     Revision: 2fb0be7809c5e45287a122ca5fbc15b5ae859a3b
00:52:46:       Branch: master
00:52:46:     Compiler: Visual C++ 2008
00:52:46:      Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
00:52:46:     Platform: win32 10
00:52:46:         Bits: 32
00:52:46:         Mode: Release
00:52:46:******************************* System ********************************
00:52:46:          CPU: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
00:52:46:       CPU ID: GenuineIntel Family 6 Model 30 Stepping 5
00:52:46:         CPUs: 8
00:52:46:       Memory: 8.00GiB
00:52:46:  Free Memory: 6.69GiB
00:52:46:      Threads: WINDOWS_THREADS
00:52:46:   OS Version: 6.1
00:52:46:  Has Battery: false
00:52:46:   On Battery: false
00:52:46:   UTC Offset: -4
00:52:46:          PID: 2888
00:52:46:          CWD: D:\Users\Saint John\AppData\Roaming\FAHClient
00:52:46:           OS: Windows 7 Home Premium
00:52:46:      OS Arch: AMD64
00:52:46:         GPUs: 1
00:52:46:        GPU 0: Bus:1 Slot:0 Func:0 AMD:5 Cypress Pro [Radeon HD 5800/6850]
00:52:46:         CUDA: Not detected: Failed to open dynamic library 'nvcuda.dll': The
00:52:46:               specified module could not be found.
00:52:46:
00:52:46:Win32 Service: false
00:52:46:******************************* libFAH ********************************
00:52:46:         Date: Apr 15 2020
00:52:46:         Time: 14:53:14
00:52:46:     Revision: 216968bc7025029c841ed6e36e81a03a316890d3
00:52:46:       Branch: master
00:52:46:     Compiler: Visual C++ 2008
00:52:46:      Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
00:52:46:     Platform: win32 10
00:52:46:         Bits: 32
00:52:46:         Mode: Release
00:52:46:***********************************************************************
00:52:46:<config>
00:52:46:  <!-- Network -->
00:52:46:  <proxy v=':8080'/>
00:52:46:
00:52:46:  <!-- Slot Control -->
00:52:46:  <power v='FULL'/>
00:52:46:
00:52:46:  <!-- User Information -->
00:52:46:  <user v='ClemSnide'/>
00:52:46:
00:52:46:  <!-- Folding Slots -->
00:52:46:  <slot id='0' type='CPU'/>
00:52:46:  <slot id='1' type='GPU'/>
00:52:46:</config>
00:52:46:Trying to access database...
00:52:46:Successfully acquired database lock
00:52:46:Enabled folding slot 00: READY cpu:7
00:52:46:Enabled folding slot 01: READY gpu:0:Cypress Pro [Radeon HD 5800/6850]
00:52:46:ERROR:No compute devices matched GPU #0 {
00:52:46:ERROR:  "vendor": 4098,
00:52:46:ERROR:  "device": 26777,
00:52:46:ERROR:  "type": 1,
00:52:46:ERROR:  "species": 5,
00:52:46:ERROR:  "description": "Cypress Pro [Radeon HD 5800/6850]"
00:52:46:ERROR:}.  You may need to update your graphics drivers.
00:52:47:ERROR:Exception: Failed to register systray icon: An attempt was made to reference a token that does not exist.
00:52:47:WU00:FS00:Starting
00:52:47:WU00:FS00:Running FahCore: "D:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" "D:\Users\Saint John\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_a7.fah/FahCore_a7.exe" -dir 00 -suffix 01 -version 706 -lifeline 2888 -checkpoint 15 -np 7
00:52:47:WU00:FS00:Started FahCore on PID 2852
00:52:47:WU00:FS00:Core PID:940
00:52:47:WU00:FS00:FahCore 0xa7 started
00:52:50:WU00:FS00:0xa7:*********************** Log Started 2020-04-30T00:52:49Z ***********************
00:52:50:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
00:52:50:WU00:FS00:0xa7:       Type: 0xa7
00:52:50:WU00:FS00:0xa7:       Core: Gromacs
00:52:50:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 706 -lifeline 2852 -checkpoint 15 -np 7
00:52:50:WU00:FS00:0xa7:************************************ CBang *************************************
00:52:50:WU00:FS00:0xa7:       Date: Oct 26 2019
00:52:50:WU00:FS00:0xa7:       Time: 01:38:35
00:52:50:WU00:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
00:52:50:WU00:FS00:0xa7:     Branch: master
00:52:50:WU00:FS00:0xa7:   Compiler: Visual C++ 2008


Re: No WUs available for this configuration

PostPosted: Thu Apr 30, 2020 10:39 pm
by _r2w_ben
Based on it being a HD 6850 or similar, your GPU likely does not support double precision. Can you look back in your logs and confirm whether the last work unit it received was FahCore_21? There are still a few of those projects around (listed as OPENMM_21) but most new GPU projects are using FahCore_22.

Re: No WUs available for this configuration

PostPosted: Thu Apr 30, 2020 11:07 pm
by bruce
True. The HD 6850 does not support DP (FP64). That was introduced with the HD 69xx series.

Re: No WUs available for this configuration

PostPosted: Thu Apr 30, 2020 11:33 pm
by chabgood
This has been goin on for almost 12 hrs:

03:56:42:WARNING:WU04:FS03:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:56:42:WARNING:WU04:FS03:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:56:43:WARNING:WU04:FS03:Failed to get assignment from '65.254.110.245:80': No WUs available for this configuration
03:56:43:WARNING:WU04:FS03:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration


I have 4 cards of the same type, only 1 is doing this the other 3 keep going, same server.

Re: No WUs available for this configuration

PostPosted: Fri May 01, 2020 6:02 am
by Joe_H
Those last messages are from the Assignment Servers, they can not match up your system's request with a Work Server that has suitable projects, WUs, and connections available.

As for the GPU, if it is an actual HD 5800 series card, those support DP. The HD 6800 series cards do not, while the HD 6900 series do.

Re: No WUs available for this configuration

PostPosted: Fri May 01, 2020 3:01 pm
by ClemSNide
Fortunately I'm a pack rat and save my receipts. A sighted friend told me that I had a Sapphire Radeon HD 5850.

We went through this a while ago; that's why I included the GPU-Z card ID earlier. It does appear to support double precision.

However. I'm concerned that even if it gets the stamp of approval this time, I'll just have to go through the same routine in three months. If my card is that much of a problem, perhaps the solution is for me to stop folding. Let me know what you decide.

Re: No WUs available for this configuration

PostPosted: Fri May 01, 2020 4:13 pm
by _r2w_ben
HD 5850 is listed as species 5 in GPUs.txt and should be capable of folding:
0x1002:0x6899:1:5:Cypress PRO [Radeon HD 5850]

An older version I had locally listed it differently:
0x1002:0x6899:1:5:Cypress Pro [Radeon HD 5800/6850]
HD 6850 is a Barts Pro and shouldn't have been combined in the label.

Can you try deleting GPUs.txt and restarting your computer to get the latest version?

Re: No WUs available for this configuration

PostPosted: Fri May 01, 2020 4:47 pm
by Joe_H
Your card is still whitelisted, that is not part of the problem. Looking at your most recent log, the folding client is not seeing an OpenCL device listing for your GPU. One possible reason, a recent video driver upgrade either by Windows Update or from AMD. The Windows Update would not include OpenCL, and recent driver releases from AMD also remove OpenCL support for older cards such as the HD 5850.

If this is a driver problem due to an update, one of the last Catalyst drivers still supports OpenCL from what I have seen posted. You would need to revert to that driver to get folding to work. I will let you decide if that is worth the effort to get the card able to fold again.

The messages about not being able to get an assignment are due to there being more requests for GPU work assignments than the servers can currently provide. That is being worked on, but it can take a number of requests before an assignment is made.

Re: No WUs available for this configuration

PostPosted: Sat May 02, 2020 1:00 am
by ClemSNide
It does sound like a less than optimal solution. If I run into trouble with another app, you know the first thing the customer support representative is going to ask, just before telling me they're afraid they can't help in that case.

I went through the steps above (delete GPUs.txt and reboot); this also required a reinstall. It continues to give me the "No WUs for this configuration" error, which has remained constant for two weeks now.

I don't know why AMD discontinued their OpenCL support, but I have zero pull with the company. Guess this is the end of my folding.