R9 290X getting 20% of the expected ppd.

It seems that a lot of GPU problems revolve around specific versions of drivers. Though AMD has their own support structure, you can often learn from information reported by others who fold.

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Techizare
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Joined: Sat Feb 25, 2017 2:03 am

R9 290X getting 20% of the expected ppd.

Post by Techizare »

I have spent the last 2 weeks on and off trying to figure out why both of my 'R9 290X' gpu's are scoring far less then they should. I should be getting a total of 560,000 ppd, instead I am getting 80,000 ppd - 90,000 ppd. I have looked everywhere for solutions to this, the only suggestions seem to be:

1) Wait for a different protein, some are worth more then others
2) Check your drivers up-to-date on both cards
3) Check your gpu's are in 16x slots

Before those points are suggested;

1) Waiting makes no difference. After a few min both cards reach between 30,000 and 60,000 ppd. I have waited days, and they don't budge past 60,000.
2) I have installed different drivers including the latest drivers directly from the auto-update feature in windows aswell as from AMD themselfs, and even tried my cards on Windows 7 as well as Windows 10.
3) The top card is in a 16x slot, the bottom is in 4x. But from what I can see this should make a pretty small difference in the order of 10%... Where as I am getting an 80% reduction in score on both cards, not just the bottom one in 4x. Furthermore, the graphics cards are performing well in gaming and bench-marking situations

Help! :(
bruce
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Re: R9 290X getting 20% of the expected ppd.

Post by bruce »

Have you obtained a passkey? Have you completed 10 WUs after it was installed?
Techizare
Posts: 6
Joined: Sat Feb 25, 2017 2:03 am

Re: R9 290X getting 20% of the expected ppd.

Post by Techizare »

I don't know if I have obtained a pass key? What is it, and how would I find out if I have one?

I have completed a few WU's since putting in the new cards. Not 10. But before installing the new cards I had done about 900 WU's
Joe_H
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Re: R9 290X getting 20% of the expected ppd.

Post by Joe_H »

Passke FAQ describes what a passkey is and how to get one.
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Techizare
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Joined: Sat Feb 25, 2017 2:03 am

Re: R9 290X getting 20% of the expected ppd.

Post by Techizare »

Thank you for your advice, if there was a discrepancy between the number of points my client claims, and the number showing up on our team page - I would suspect you where right. But it's my client that shows my gpu's aren't generating many points.

I don't think that is the issue?
rwh202
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Re: R9 290X getting 20% of the expected ppd.

Post by rwh202 »

Is there a passkey set or not?
The client might now be clever enough to only show base points if no passkey is entered, which will match up with what is credited.
Joe_H
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Re: R9 290X getting 20% of the expected ppd.

Post by Joe_H »

The Change Log for the release of the 7.4.4 version of the client includes a note that the calculation of points was fixed so that only base points were shown if no passkey was set. That fix is listed under the changes for v7.3.11.

So as asked, is there a passkey shown as set in your client? Whether it is set or not can be checked using FAHControl or the Web Control, and its presence is shown in your log file as part of the configuration with the actual value replaced with a string of asterisks. It will look like this copied from one of my logs:

Code: Select all

17:07:58:
17:07:58:  <!-- User Information -->
17:07:58:  <passkey v='********************************'/>
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iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
MacBook Pro 2.9 i7 8 GB smp3
Techizare
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Joined: Sat Feb 25, 2017 2:03 am

Re: R9 290X getting 20% of the expected ppd.

Post by Techizare »

It is not set, I will set one up now. Thank you for your help so far. I will let you know if It helps
Techizare
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Joined: Sat Feb 25, 2017 2:03 am

Re: R9 290X getting 20% of the expected ppd.

Post by Techizare »

IT WORKED !!!!!!!!!! <3 THANK YOU!!!!!!!!! :D :D :D :D :D :D

(I am getting 260,000 ppd now. Which is a big improvement over the 90,000 it was getting before, but still - it should be getting around the 500,000 mark? I will wait a couple days and see how it goes)

EDIT: I am now getting 630,000 ppd. It has been stable at that for about half an hour. My north-bridge is almost on fire, but other then that I am very happy! Thank you!
Sven
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Re: R9 290X getting 20% of the expected ppd.

Post by Sven »

My two R9 290X do around 260'000 to 310'000 PPD each, just as a reference.
Techizare
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Joined: Sat Feb 25, 2017 2:03 am

Re: R9 290X getting 20% of the expected ppd.

Post by Techizare »

Thank you for the reference. In total I am getting between 590k and 660k. Average of 620 or so. So fairly similar :)

I have water-cooled both my cards so they sit at 50 degrees C max. But haven't overclocked, when I tried it because unstable and the f@h client kept stopping and starting.
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