Transfer Error When Sending Results

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BPHusker
Posts: 1
Joined: Tue Mar 17, 2020 12:29 pm

Transfer Error When Sending Results

Post by BPHusker »

I seem to be having trouble sending a GPU WU that completed last night. I let it sit for over an hour last night and it never completed and I am seeing the same error this morning. Any ideas as to what the problem is? I have allowed the program on Windows Defender and MalwareBytes. Downloading seems to work just fine.

Here is the error:

Code: Select all

12:30:33:WU01:FS01:Sending unit results: id:01 state:SEND error:NO_ERROR project:11758 run:0 clone:3108 gen:0 core:0x22 unit:0x000000019bf7a4d55e6d7718bfc0d1c7
12:30:33:WU01:FS01:Uploading 55.25MiB to 155.247.164.213
12:30:33:WU01:FS01:Connecting to 155.247.164.213:8080
12:30:34:WARNING:WU01:FS01:Exception: Failed to send results to work server: Transfer failed
12:30:34:WU01:FS01:Trying to send results to collection server
12:30:34:WU01:FS01:Uploading 55.25MiB to 155.247.164.214
12:30:34:WU01:FS01:Connecting to 155.247.164.214:8080
12:30:35:ERROR:WU01:FS01:Exception: Transfer failed
12:30:35:WU01:FS01:Sending unit results: id:01 state:SEND error:NO_ERROR project:11758 run:0 clone:3108 gen:0 core:0x22 unit:0x000000019bf7a4d55e6d7718bfc0d1c7
12:30:35:WU01:FS01:Uploading 55.25MiB to 155.247.164.213
12:30:35:WU01:FS01:Connecting to 155.247.164.213:8080
12:30:35:WARNING:WU01:FS01:Exception: Failed to send results to work server: Transfer failed
12:30:35:WU01:FS01:Trying to send results to collection server
12:30:35:WU01:FS01:Uploading 55.25MiB to 155.247.164.214
12:30:35:WU01:FS01:Connecting to 155.247.164.214:8080
12:30:36:ERROR:WU01:FS01:Exception: Transfer failed
davidcoton
Posts: 1102
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: Transfer Error When Sending Results

Post by davidcoton »

It looks as though a network connection cannot be made. It may be a temporary problem caused by the unprecedented load on the servers. Are other work units completing and uploading?
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alxbelu
Posts: 109
Joined: Sat Mar 14, 2020 6:28 pm

Re: Transfer Error When Sending Results

Post by alxbelu »

I highly doubt this specific instance is a current overload issue; we have multiple cases of this in this thread: viewtopic.php?f=18&t=32492&start=15
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davidcoton
Posts: 1102
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: Transfer Error When Sending Results

Post by davidcoton »

@alxbelu Looking at the timing this is not the same issue. We need more information as I asked to see what is happening.
Could you keep your issue to the original thread, please? It is hard enough to answer all the issues (and work out which need further investigation) without getting all the issues muddled up.
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puuteknikko
Posts: 177
Joined: Thu Mar 19, 2020 6:20 am

Re: Transfer Error When Sending Results

Post by puuteknikko »

Uploading anything bigger seems to be impossible right now. I've been trying to send a >700MB WU back for about two days now, and with the current situation, it's just not happening.
Ryzen 3900X, 12c/24t @ 3.8GHz
CrazyRyan
Posts: 3
Joined: Thu Mar 19, 2020 1:09 pm
Location: Taiwan

Re: Transfer Error When Sending Results

Post by CrazyRyan »

I have the same problem!!
Project: 11758
Work server:155.247.164.213
Collection server:155.247.164.214

Code: Select all

12:38:58:WU02:FS01:Trying to send results to collection server
12:38:58:WU02:FS01:Uploading 55.24MiB to 155.247.164.214
12:38:58:WU02:FS01:Connecting to 155.247.164.214:8080
12:38:58:ERROR:WU02:FS01:Exception: Transfer failed
davidcoton
Posts: 1102
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: Transfer Error When Sending Results

Post by davidcoton »

The team are aware and are (I hop) working on the issue. It does still seem to be a consequence of server overload -- upload transfers are much bigger than downloads. Most of the refusals are immediate, so resources are not being wasted on partial transfers.
The science cannot proceed until a unit is returned, so the team are as keen as we are to see things flowing properly.
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Joe_H
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Re: Transfer Error When Sending Results

Post by Joe_H »

:lol: Yes, they are working on it, not just "hop"ping.
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davidcoton
Posts: 1102
Joined: Wed Nov 05, 2008 3:19 pm
Location: Cambridge, UK

Re: Transfer Error When Sending Results

Post by davidcoton »

Joe_H wrote::lol: Yes, they are working on it, not just "hop"ping.
Sorry, I don't hop, but I think the servers are "hopping" mad at their suddenly increased workload for no extra pay. :lol:
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