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Re: Stats appear to have frozen up during update

Posted: Tue Feb 22, 2011 12:15 am
by Evil Penguin
VijayPande wrote:PS I see the fah-web pages are slow. We're getting a lot of extra traffic right now, likely due to the fb integration.
That's a good thing and a bad thing, right? :)
More publicity I hope.

Re: Stats appear to have frozen up during update

Posted: Tue Feb 22, 2011 12:21 am
by statesidecoma
So according to EOC there is NO UPDATE on points here at 6:00 CST . So the Server must be froze Again.

Re: Stats appear to have frozen up during update

Posted: Tue Feb 22, 2011 12:40 am
by Xavier Zepherious
yep it's just taking time to load the user page
like 10mins to load up or longer - blank for a long time and load bar takes forever at bottom of browser
I'd say more than a traffic issue

I can't seem to get the team page -get this error "Internet Explorer cannot display the webpage"

Re: Stats appear to have frozen up during update

Posted: Tue Feb 22, 2011 12:52 am
by VijayPande
Please check out my blog posts on this stuff. I'll give input there. Briefly -- we're getting *a lot* of traffic, but it doesn't look to be fb-based. It seems that a few donornames are getting queried a lot, resulting in a DOS-like attack.

Re: Stats appear to have frozen up during update

Posted: Tue Feb 22, 2011 1:00 am
by Xavier Zepherious
Thanks for the heads up.

I just returned from reading it
I hope you get everything running smooth again after the upgrades

I just posted in case no-one knew about the issue

Re: Stats appear to have frozen up during update

Posted: Tue Feb 22, 2011 1:14 am
by Xavier Zepherious
seems something definitely up
I can't send results now

finally accomished it after trying for about 10mins

Re: Stats appear to have frozen up during update

Posted: Thu Mar 17, 2011 11:06 pm
by drougnor
Looks like the stats have frozen once again, this time at the 12pm noon PST update.

"update started at Thu Mar 17 20:00:00 UTC 2011 (Thu Mar 17 12:00:00 PST 2011)"

Re: Stats appear to have frozen up during update

Posted: Thu Mar 17, 2011 11:26 pm
by VijayPande
Thanks for the heads up. Should be back on line shortly.

Re: Stats appear to have frozen up during update

Posted: Thu Mar 17, 2011 11:42 pm
by drougnor
Thanks so much for the fast reply! The page is loading fine now.

Re: Stats appear to have frozen up during update

Posted: Fri Mar 18, 2011 12:20 am
by derrickmcc
drougnor wrote:Looks like the stats have frozen once again, this time at the 12pm noon PST update.

"update started at Thu Mar 17 20:00:00 UTC 2011 (Thu Mar 17 12:00:00 PST 2011)"
Looks like the stats have frozen once again, this time at the 16:00 PST update.

Checking on my team http://fah-web.stanford.edu/cgi-bin/mai ... num=170719 I get:
Report generated on 16:25:43 March 16, 2011
Date of last work unit 2011-03-16 16:08:07

Checking on my user name http://fah-web.stanford.edu/cgi-bin/mai ... DerrickmccI get:
"update started at Fri Mar 18 00:00:00 UTC 2011 (Thu Mar 17 16:00:00 PST 2011)"

EDIT: Stats now updated at 16:29 PST, so took almost 30 minutes to update.

Re: Stats appear to have frozen up during update

Posted: Fri Mar 18, 2011 12:40 am
by VijayPande
There's a server down which is slowing down the stats updates (they took 19 min for the 4pm Pacific time update). I expect it will be slow until it goes back up (likely tomorrow). We may switch it to update every 2 hours if this becomes a problem until the server comes back up.

Re: Stats appear to have frozen up during update

Posted: Fri Mar 18, 2011 12:43 am
by VijayPande
PS We had an idea on how to fix this. We're checking it out. We are running a manual stats update now to test it.